i must say usually i leave upset from post offices. This office i was serviced by Ne and wow she went over and beyond for me! Hopefully she gets a raise cause she puts in her work from physical to customer service i was super impressed! As a business owner myself employees like her are 1 in a million read more

It's gotten much better. No more long lines, more staff available. I'm glad a went back

Walking around Miami Beach I couldn't help but notice this architectural beauty. The Miami Beach Post Office was designed as an Art Moderne U.S. Post Office building by Miami native Howard Lovewell Cheney. The Art Deco design was chosen to blend in with the surrounding architecture. The post office was built under the Works Progress Administration during the Great Depression in 1937. Features of the building include a central, barrel-shaped section with the rest of the building extending as wings down Washington Avenue and 13th Streets. The main feature of the building is a circular lobby with a cone-shaped roof and a tall, thin decorative copula topping it off. Inside the lobby are murals by Charles Hardman depicting Ponce de Leon's invasion of Florida on the wall above gold colored post office boxes. Charles Hardman, a native Floridian, was commissioned to paint the mural in 1940 by the Section of Fine Arts of the Works Progress Administration. The Section of fine arts commissioned over 1,300 murals and 300 sculptures. This part of the New Deal was created to employ artists and help them get back on their feet. Hardman created a three section mural called Episodes from the History of Florida to adorn the post office lobby wall. The mural sections are entitled Discovery, which shows Ponce de Leon's arrival in Florida in 1513, de Soto and the Indians, showing Hernando de Soto and his men engaged in battle with Native Americans in 1539, and Conference, which shows General Thomas Jesup negotiating with Native Americans after the Second Seminole War in 1837. Also in the lobby is a small, circular fountain that sits directly below a round light fixture that has been painted to resemble the sun set against a bright teal background. read more

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One person working and everyone else is on break. Waited for 20 minutes just to hand in somebody's mail that didn't belong in my mailbox. There was no air conditioning and I almost passed out. Why is this place still open anyway, it doesn't even look like a post office, but more like a mortuary. read more

The personnel working at this UPS is beyond unprofessional they should fire everyone and do a rehire everyone and actually have employees that care to work. I had a Passport Appt at 11:45. It's already 12 PM and nobody cared to take care of me. I asked the lady and the supervisor on the shift told me that they had just gone to lunch. Why will they have availability at 11:45 A.M. and then send people to lunch.??? Whoever is doing the hiring process at this location needs to recheck who are they hiring because they clearly don't care. read more

US Post Office - The lady in Brown sweater claims to be the supervisor and she didn't provide me her name. - Post Offices Near Me - Miami Beach, Florida

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I'm not sure of why the rating is so low. My friend needed to send something off, the line wasn't long and we were helped right away by another fellow New Yorker. He was cool and let us know which delivery was best in order for the package to arrive at the time she needed. This is one of the biggest and nicest post offices that I ever seen so no complaints on ambiance. We all need a little snail mail in our life so I gave this place 5 stars. read more

US Post Office - Inside - Post Offices Near Me - Miami Beach, Florida

Large imposing historic Art Deco Designed Post Office....there is a mural on the ceiling upon entering and one on the wall, it depicts Ponce de Leon challenging the Seminoles. Big thanks to the staff for helping me send my souvenirs home! Be sure that you're not standing on the line that's for passports ONLY (unfortunately there's no signage for that). My only complaint is that this and MANY other USPS locations RUN OUT OF SUPPLIES, that is inexcusable. The place could hold an army - why can't they store supplies? PS it would be very nice to see their historic fountain being used, even if it's only once a month! read more

US Post Office - Art Deco USPS under pastel skies - Post Offices Near Me - Miami Beach, Florida

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This post office is in terrible condition. There are homeless people living inside, the smell is extremely unpleasant, and the place is in complete unsanitary condition. This is not the first time I have come here and encountered the same situation. It's unacceptable for a public service location to be maintained like this. read more

US Post Office - Homeless people live inside post office - Post Offices Near Me - Miami Beach, Florida

three people working only one was assisting somebody with passport and one leaning like overseeing the process for an hour and let long line of people pissed and wait, when people start complaining they told to shut, and it's not their problem read more

I always walked by this post office on Washington Ave but never knew the beauty inside until recently. Incredible, cinematic, authentic Art Deco design from 1937. read more

US Post Office - This 1937 historic Art Deco post office is so beautiful. Always walked by but never knew the grandeur inside until recently. - Post Offices Near Me - Miami Beach, Florida

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When I was a kid living on Miami Beach in the 1950's,I would go to the Post office to make a deposit in my Postal Savings account, buy E Bond savings stamps as well as play with the 3 inch naval gun which you could elevate and traverse.On hot summer days the Post Office was always cool especially in the rotunda where the mail boxes were assessable.The Old City Hall and Fire Department just on the corner on Washington Ave.It was a great place to grow up! My schools were right up the street at Washington Ave, Central Beach Elementary School (Feinberg Elementary School now.) and Ida M. Fisher Junior High and Miami Beach Senior High School. Flamingo Park was three blocks away with a Public swimming pool. There was just 36,000 people on Miami Beach in the 50's.I joined the Army in 1962! read more

Yeah maybe not the friendliest but the amount of f$&@ wits they deal with I can't say I'd be all chipper myself. BUT the follow on lost or damaged packages handled well . Filled out form online and received a call within 30min and resolved , wish I could remember her name front that post office who was super sweet read more

Wonderful team members, and plenty of supplies. I highly recommend this post office, given it is centrally located and it has nice agents working the front lines. The lines are not too long and there are always workers able to assist with anything you may need. read more

The one star is strictly for the architecture. Otherwise, the lines are long, there are never enough employees and the ones working there are rude, rude and some more RUDE! I got yelled at today by an employee before I even got 2 words out of my mouth. I also concur with the other Yelper that noted the lack of pens! WTF?! read more

Good enough. I mean, every USPS will have its share of complaints, slow lines and rude employees, conversed with great experiences, happy people and nice workers. Go there enough and you'll be about 50-50 in the long run. I have a PO Box here and have had it for 4-5 years. For the most part I'm happy with it. Every once in awhile I deal with an employee who's having a bad day, that'll happen when you're dealing with enough customers in the heart of SoBe day in and day out. This place gets the job done. read more

US Post Office - Post Offices Near Me - Miami Beach, Florida

The first thing you notice when you walk in via the main entrance is how beautiful this post office is... but don't let that fool you... once you get to the actual room where things happen you quickly realize why this place sucks so royally... 1st... no stamp machines, you have to wait in line a good hour to buy stamps... 2nd... no package drop-off/pick-up window... got a pink slip from a lazy postal employee that didn't feel like finding your suite number? wait in line an hour... 3rd... rude employees... ok, not all of them, but most... I had a package that the tracking # claimed they left one of those pink papers, but it was a saturday in an office building - impossible... so I waited in line for a good hour or so and she looked bothered by my request to find my package, took the tracking # and went to the back (to do what, who knows? look for my package? obviously not) after waiting a (long) while she returned and told me the package was out with the post man... so i returned to work to wait said USPS employee... when he arrived, no package... so I had to call and get them to redeliver which meant waiting another day... worst post office... ever oh and they have spaces for like 10 people to work @.. theres always 1 during lunch time, you know, when EVERYONE goes to the post office? one $%^&ing employee to wait on the line going out the $%^&ing door? real nice... I ship FedEx ground now read more

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I don't know why this location is still open. It's huge and not well maintained: it looks filthy, there's only one cashier who is rude to everybody including people who do not speak English and the elder. Sometimes, the waiting times creep up to get assistance. I would not recommend coming to this location unless you really need to. read more

My business has been open for 9 months, we are located in a brand new shopping center on 5th and Jefferson ave, there are 8 new stores opening, and for some strange reason some of the delivery people will deliver to my address and others market as on deliverable, sending my important packages back to the sender, even though we have All have our own individual mailboxes that are clearly marked. But when I go in just to find out why is this happening, their customer service is a negative 10... don't expect any help from anyone who works at this postal office... All they will do is blame you and make it feel like it's your fault that your mail wasn't delivered read more

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Update. It seems they fired the 'it's not my job even though it is' people. The newer employees move the line faster. Actually allow things to be mailed. And most importantly, are not wildly and openly spouting racist remarks at customers. They still lose packages non stop. So I use other delivery services. But the office doesnt have the same vibe and attitude as waiting in line to be booked into county has anymore. read more

I mailed a few items and picked up stamps. Seems like an average post office with gift cards and decorative packaging for sending gifts. It's prettier than most post offices that I've stepped in. The ceiling painting looks neat, like being in an art gallery. There weren't a lot of people to become impatient in a line, so I'd say it was a good experience. read more

US Post Office - Outside - Post Offices Near Me - Miami Beach, Florida

This place is awful. What a pity though since it's located in such a historic building. The service is horrible and deserves ZERO stars. Every employee has a bad attitude as if they don't want to be there and I, the customer, am inconveniencing them. One employee in particular really gets under my skin. He thinks he's a diva. I have overheard him speak in a condescending tone to multiple patrons and he wear earphones in his ear while he's working. The staff are slow as molasses, unprofessional, and rude. Always a dreadful experience for me. I would choose another location, but as luck would have it, my apartment building is in this zone. Worst. read more

The U.S.Post Office at 1300 Washington Ave. in South Beach is the most pathetic excuse for a "business" ( government agency? ) that I have ever experienced. First of all, it is filthy. The floors are covered with litter....apparently none of the employees could be bothered with sweeping the place every few hours...oh I forgot...it's not in their "job description". What about pride? After all, you're the ones spending 8 hours a day in that dismal place. The overall mood is pretty grim. Yesterday I was forced to go there to mail my income tax payment by registered mail. There is no organization or instructions as far as the forms you must fill out....you are totally on your own. I finally found what I thought I needed and looked for a pen to start filling it out. A pen you say? Of course not....why would you expect there to be any pens? I politely asked one of the clerks if there were any pens. She refused to give me one....she said they get stolen. Are you f***king kidding me? I came here to pay you for your services.....but in order to do that, I must fill out some forms......that requires a pen....do you see how that works? Rather than try to offer a solution, she basically told me that it's my problem....she wouldn't have cared if I had left. Finally another customer lent me her pen. No wonder this POS government sponsored operation is going bankrupt. Can you imagine that happening at Fedex? What a pathetic joke. read more

This post office is kind of okay 1.5 stars....but it's missing a lot of things that would make me like it more. The people that work at this office are a little nicer than some of the other post offices I've gone to. There is always a line though & it's clear when people they know come in because they will let them skip in line...which is really annoying. Plus as Miguel said there are never enough workers & always a line. On the plus side, I'm never in there longer than 15-20 minutes when I go to pick up a package. The thing that annoys me is that they don't have an automated mailer/weigher thing. A lot of post offices now have that self serve station, which I love. And this one doesn't have one, so you're forced to wait in the line. I just don't understand why they don't have one when they are so busy. Unfortunately I'm forced to go here to get packages...plus some of my mail has been tapered with & I filed complaints and have never gotten follow-up...even when I call they just pass the buck..... read more

Looking for the worst of the worst? Look no further!!! Our government-supported USPS has finely selected people who hate working with and for other people just for you! That's right, I'm under the belief this level of rudeness does not come naturally, its carefully crafted and requires special training. Ninja-level attitude training. Only the best of the worst for the tax-paying public! Want an eye-roll with that attitude? You got it! Who wants to be greeted with a friendly smile or 'hello' when a blank stare and emotionless expression is all you really need to know they are ready to 'help' you! Grunts and random slang are good enough. Speaking takes way too much effort anyway and who's got time for that?!?! You like waiting for long periods of time meanwhile employees behind the counter finish sending their text messages or finish complaining to each other about the customers they just had to 'deal' with? Surprise! You get that too- for free! You know nothing and they hate you for it. Its the gift that keeps on giving... Want to pay with government legal tender? No you don't... or rather, no you can't! They don't have change and your stuck with your stupid legal currency, only losers accept US cash- duh!! To take it to the supreme level of apathy, they make it a point to not clean anything- at all- ever. Keep the service poor and the place disgusting so you always know what to expect. Its all about consistency, folks! Its like a free therapy session when you really want to punish yourself for no reason whatsoever. Thanks, SoBe USPS! You are horrible in every way and that's what makes you unique! Keep it up, we expect you to only get worse since you can't get fired. Caring about job security is the worst and we're so happy you are not troubled such menial issues. You are way too important for that nonsense. Looking forward to my next visit! Watching you loudly abuse the people in front of me always cracks me up. read more

Oh lord. After ordering a package from eBay and running into a shipping error, I had to go to this USPS office to clarify what was going on with my package. I NEVER wanted to have to go here after reading so many dreadful reviews, but this morning was my special morning when I had to go. I walked in at 8:05am, five minutes after they open to avoid long lines, and I was successful in that aspect. There was only one customer in front of me, so I urge everyone; if you have to go, go early. I brought a paper along with me that included my address information and tracking number for the package. After TRYING to explain what was going on with my package to the attendant, she moaned under her breath, snatched my paper, and walked over to a computer while I was in the middle of talking to her. About two seconds later, she mumbled "your package was sent back to the seller yesterday." I tried to ask further questions to find out why, and she repeated her previous statement in a more aggressive tone and offered no other information regardless of any questions I had. Listen, I know that government office jobs can be intense and you have to deal with aggressive clientele on a regular basis, but it was 8:05 in the morning, I was patient, friendly, and just wanted to clarify something. I'm not self-entitled, and you don't have to treat me like a king, but a certain level of professionalism is to be expected at a United States Post Office, and this place fails miserably on every level. I hope my package was ACTUALLY sent back to the seller and not misplaced or lost somewhere in that building. I hope I never have to go in here again. read more

Worth visiting just for the murals and the art deco exterior -- the problem here is that it needs a refurbishing inside -- the postal employees are about as friendly as you could expect considering that they often have long lines and lots of tourist and people don't speak English all at the same time read more

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This week I got to realize, who the problem is in this Post office. Mr. Alvin the Boss has some real attitude problems. What a bad experience I had this week, this man treats his costumers disrespectful. He should not do this job if he doesn't like it. It is very sad that in a City like Miami Beach with thousands of tourists, we cannot offer a friendlier service. A service that when people come here, they would like to come back. This Post office needs improvement on a costumer service level. read more

Ms. Jackie is a miserable old lady who has worked at the post office her entire life. She has job security and belongs to a union, so she treats people any way she wants. I've seen her be rude and demeaning to EVERY person that comes up to her, no exceptions (black, white, Asian, Hispanic). Go to the post office on 16th street, smaller space and somehow much less of a wait and better service. read more

Very drab. The line could have moved a lot quicker, the employees could be a lot warmer. Maybe we were asking too much being tourist and all. Just glad I don't have to go here often because I live there. read more

This post office gives new meaning to "going postal" to me. It's infuriating! On one trip I needed to fill out a form in triplicate and did not have a pen. I was given with great reluctance a magic marker which had no value for the task. Really bad attitude. The building is a beautiful Art Deco masterpiece but in such disrepair it looks like you would find it in a third world country! read more

Worst service ever! A lot of attitude and zero respect for customers. But it's if your lucky enough to find someone behind the desk! Appalling! read more

Better than average Post Office. I had to come here twice in one day. The lines were not very long and the staff were very helpful. I have been here many times and know that I was very lucky that day in regards to the wait time. I still like this post office. It would be good, though, if they had the automated machines for shipping packages. read more

I had a box there years ago and did not have the problems people seem to be having now. I kept it a long time. Hope they resolve their issues. read more

TERRIBLE. staff knows absolutely nothing, daycare educated i guess, one didn't even know what i meant when i described the vacancy slip in my mailbox. rude and stupid. read more

If Satan had sisters it would be the women who work at this post office. They have taken Miami rudeness and turned it into an Olympic event... mere mortals could never approach this level. It's worth going there only just to watch them in action... imagine a half dozen "Madeas" in bad wigs, smacking gum in your face. Do not even consider approaching the counter until summonsed or you'll get a "oh hell to the no! Ain't nobody called you. You gonna wait behind that line". If possible try to fake an accent and ask questions like, "I'm here to pick up a package". They'll warmly reply, "package? What chu mean package?" " Maybe if you stayed home instead of botherin' me it'd come to you"... "oh and be sure to take our survey online if you can figure out how to turn on a computer" "Next!" These people suck and I don't mean in a good way! read more

This is not a restaurant or a place you can simply not deal with anymore, we're stuck with them. Yet again, instead of getting my package that I'm tracking the whole way, I now have 'delivery status not updated.' (Forth time this year) Which means they lost my package again. This package went across the country, and sometimes across the planet. But as soon as it gets to miami beach PO. It gets stolen or lost. Nobody knows. When I call they point the finger at each other. No calls back. No package. By far the worst service inside the place, and obviously major problems in the back. My wife wants to call help me Howard. I doubt they will take on a federal place like the usps. I never write reviews. I just don't go there if it's bad. This post office needs to fire everyone and just start over, because it didn't work out. I would give negative stars if this app would let me. THE WORST!!!! read more

The worst post office I have ever been to. They actually tried to make me buy tape because apparently if you use more than enough scotch tape. It's not accepted, you have to buy theirs. Never again will I deal with these people...no wonder everyone leaves here pissed off. I'd put negative stars if I could read more

The woman in the picture is Norma and I have to say I have never encountered someone as rude and deliberately mean in my life. I was waiting in line and saw a customer approach her and immediatelly the customer told her she didn't have to be nasty and rude, that she was miserable, I kept watching as I could see her dismissive and just mean demeanor and attitude. When it was my turn as I approached her station and folded my letter she looked at me with a plain nasty look and stormed off, walked away!!! Pissed off because my letter wasn't 100% ready!!!! Not a word said at all!!! Then when she came back I was waiting for her with my letter ready in my hand and she started servicing the next person in line, so I told her I was here before, I have been waiting for you, she replied saying Now you have to wait! The person behind me said no it's ok, take care of her, and she insisted I had to wait, like it was a punishment for not having my letter ready!!!! Where are we???? Lord!!!! What kind of service is this???? What kind os person is this???? How long does it take to fold a letter and insert it inside an envelope???? UNBELIEVABLE!!!! Just plain rude, not an inch of kindness, respect, nothing, not a glimpse of that at all.... Really sad that someone like that still has a government job, you would expect at least some kind of cordiality, but no, this woman is truly miserable. And I left that post office so angry I had to breathe and calm myself and tell myself it's not worth it, because she does this to everyone as I see now, she spreads around this negative energy which should be illegal, no one deserves to walk into a post office to PAY for a service that is not FREE, even if it was there is no excuse AT ALL to deliberately treat people like this... I want to spread love, goodness and good thoughts right now to anyone who is reading this and had the unfortunate fate of encountering this miserable person. read more

US Post Office - NORMA. THE WORST PERSON I HAVE EVER MET. RUDE AND JUST DOWNRIGHT MEAN!!! WHAT IS THIS WOMAN DOING WORKING IN CUSTOMER SERVICE?????? - Post Offices Near Me - Miami Beach, Florida

Too bad there is no "0" star ) that would exactly I put. Please avoid this location! The worst customer service, the most rude people behind the counter! Laughing and talking between each other and when talking to a customer super rude and disrespectful! Poor tourist who don't speak English got screamed by one of the employee cause couldn't understand her "ghetto" accent. The male employees more or less r nice, but females are the worst! ( one of them is Maria if I'm not mistaken) People with attitude like her should not work in customer service under any circumstances! read more

-0 star if i could, this review is excluding the supervisor, this guy is nice and helpful, bad thing he is never available, besides him this place suck, first u have to make a huge line, the employees they just dont care, super slow service, , is a shame for US post office service, and the customer service is just not acceptable, there is a lady working always in the last cashier to the left when u just go in wearing horrible wigs, and worst than that is her attitude, she is not using a name tag if not she will mentioned in this review, if u are having a bad day dont take it off with customers, mad manners, rude, she doesn't care if you have any questions, im local so unfortunately i have to go there, if u can avoid this post office, go somewhere else, this is hands down the worst post office in Miami, and ive been in so many of them, and other states as well, resume, clean the place and hire some educated people to work. I just want o update this review on 29/08 adding that they lost a package i send not even 80 miles away, a $300 value package now is lost. a opened a claim and still waiting for 90 days they said after 30 days waiting, this is just not acceptable, and every time i call USPS those black lady's are super rude and sarcastic, they dont even deserve a job. read more