i went in near closing to send a package and took a few minutes to pack it up myself, so i was…read moreanticipating an annoyed interaction--also because the usps offices where i just moved from were pretty bleak in terms of customer service any time of day, but the workers here were so kind & laid back. the was no line and i was in and out pretty fast. thanks again!!

The staff here is very disrespectful and not willing to help. I came here today to get my passport…read moredone and the initial lady I met told me to fill out a form and give. After doing that I had a question and there was an African-American lady working who was very unpleasant and for sure doesn't love her job. I wouldn't recommend this location for passports. There's a reason they only have 1.5 rating.

Marshall was great, he helped me pick out all 200 stamps I needed. I stayed in the store to apply…read morepostage to my postcards and listed to how nice of a staff member he was to every person who came in. Will come back !

Never answer the phone. Never receive help when have asked questions. Ususally rude and don't seem…read moreto care about anything.Mail carrier is rude and argumentative. Customer service is nonexistant.

I was very happy with my recent experience here. The rep was very helpful friendly and positive…read more The person next to her was not a very happy person. He seemed like he didn't like his job or maybe his coworker annoyed him by asking him to grab some stamps for her. He seemed annoyed that she asked him to grab another one after I changed my mind and decided I wanted 2 instead. There were only 15 stamps in the package. I got the Low Rider stamps! They're pretty cool looking! Sent a certified mail.

Golden Valley Visited October 31, 2025, around 5:26 PM…read more I understand the frustration of customers arriving near closing time -- that's why I literally ran from my car, smiling and apologizing with my body language before I even reached the counter. For context, this wasn't a last-minute birthday-card run -- I had a stack of eight neatly prepared manila envelopes, each addressed to state and federal agencies including the Attorney General and Department of Commerce. These were priority mailings -- time-sensitive, official, and important. I've spent nearly twenty years in customer-facing roles -- hospitality, personal-assistant work, and owning a residential and commercial cleaning business -- while simultaneously serving as a certified PCA/CFSS worker. I'm no stranger to service or empathy; I know both sides of the counter. Inside were two employees: a middle aged gentleman and a younger woman. The gentleman was kind, calm, and genuine -- the kind of worker who makes you feel human. The woman, who carried herself as if she were the manager or shift lead, was the opposite: cold, dismissive, and condescending. When I politely asked if the post office accepted EBT cash benefits, she cut in before her coworker could answer: "A -- we're closed. B -- we don't take EBT. We take major credit and debit cards only." I showed the information I'd found online, but she repeated her "A and B" line twice. The gentleman gently mentioned that some post offices might accept EBT, but she overrode him again. I said, "You don't have to be so unkind." She replied, "I'm not. I'm simply answering your question. We can't help you." Then, with a smirk: "Ma'am, I'm just trying to direct you to a place that will accept that card." No -- she wasn't trying to help; she was shutting me down. Her tone was disconnected and demeaning. This serves as both a thank-you to the kind gentleman behind the counter and a formal complaint about the unprofessional conduct of the woman who seemed to be in charge. In times like these, kindness costs nothing -- yet it means everything. Unprofessional conduct overshadowed what could've been a five-star experience. Respectfully, I see your A and B and raise you C -- for Calling Out Coldness and Choosing Kindness anyway.

I had my mail forwarded 1/9/26. I have received 5 pieces of…read moremail. (probably missing over 45 pieces) As I walked in I was stared down by an employee girl seemed like I shouldn't even be alive. I had to silently rebuke the devil before I stepped any further Another staff helped me who was professional & kind. They stated the mail carrier probably was sending it back... Talked to the mail carrier, she says, "no" she is not sending it back. WHERE IS MY MAIL? I was hopefully able to get it stopped (from the manager in the back) DOES SOMEONE KNOW ME HERE? WHAT SHADY BUSINESS IS GOING ON @ THIS LOCATION? The search continues for my mail

Recent package was said to be Delivered by informed delivery to my mailbox. Unfortunately it is not…read morein my mailbox. I fear it probably got delivered to another mailbox. I Was unsuccessful in contacting USPS through phone and online chat. I was expected this package and I fear it is lost. This neighborhood post Office is unfortunately the worst. If i could use another service, I would. The star is actually a minus one

Extremely rude at the counter. The lady was really nice and friendly to everyone and when I walked…read moreup with a smile on my face, she was short and rude with her response to my simple question. Will never come back.

Ambiance: It's a post office, but it seems like a rather old and or outdated location. They don't…read moreseem to have air conditioning or one that works very well. They usually have a fun blowing for the customers and that's a PLUS.. we appreciate it. it's not dirty or unkept and they keep the items stocked. Service: I usually only experience pleasant ppl.. like one guy who has continuously given his own change for people who were a few cents short for something that needed to be sent, things of that nature.. today though, that same guy seemed very irritated. LOL The service I had though was from another gentleman, named Jim. Jim was so nice and friendly and professional. Basically,he made me feel like he didn't look at me as "just another northside customer." He treated me like, "a customer." ...and I appreciated it. It was like a continual ball of paying it forward was being played that day with service and going out of the way to help each other.. and that was being played between customers and staff that day. Pretty good day, so I made sure to check in so i could tell you all about my experience.

I arrived a minute before close just to drop off a prelabed package. The female employee refused to…read moreopen the door saying they were closed when they in fact were not closed until she kept yapping. Her poor coworker on the otherhand, was super helpful and when he went outside to the mail box he took me and another lady's package for us. I feel bad that he has to work with the other lady she had extremely poor customer service skills.

I'm sure most people dislike this location due to the busy parking lot and long lines because there…read moreis usually only one worker taking care of customers. I understand, but overall the service is always good. They know what they're doing and take care of everyone as quickly as they can. So knowledgeable and efficient. I know going into it that I'm going to curse the parking lot and have to wait a bit. But the location is so convenient that it's worth it. If you want spaciousness check out the post office on 45th Avenue over by Highway 169. That is a sweet parking lot with a bright spacious lobby area.

Saturday, Maple Grove. November 1st, 2025- I arrived at 12:50 PM -- closing time 1 PM…read more If I could give six stars, I would. Consistent kindness, not coincidence -- Jeremy embodies what customer service should be. Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is.

Yes, you counted six stars -- not five…read more Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. He is the definition of what customer service is supposed to look like. Saturday, Maple Grove. I arrived at 12:50 PM -- closing time 1 PM. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is. "Consistent kindness, not coincidence -- Jeremy embodies what customer service should be."

No complaints here, just your local USPS! Each time I've had to stop the wait isn't long and the…read morestaff is always helpful and eager to help me out. Parking lot can be confusing because it's a one way but once you go once you'll figure it out, only once has it been full/busy. Since I usually print my labels ahead of time I'm usually just in and out!

This is the best post office I've ever ever ever experienced ever…read more Most post offices are dreadful to visit. There are loooong lines of confused people with the wrong amount of postage or are missing mail or can't pay their rent or have traveled an hour to pick up a package. The clerks are usually the grumpiest people you will encounter all day. Nothing is pleasant or convenient... but not at this post office! The lines might be 4-6 deep but are speedy and not full of negative people. The clerks are always cheerful, helpful and generally positive. The parking lot has the entrance/exit aligned with the drive-up mail boxes that sends me directly to the stoplight for Central Ave. Very convenient!!! And every time I visit I spend $14 on pretty stamps.

I went here to mail an eBay item and use the QR code on my phone. The butch-looking woman behind…read morethe counter yanked my phone right out of my hand because the QR code wasn't scanning. Most of the workers here are nice, she is not.

Absolutely wonderful service and follow-up. I needed to ship a large stained glass window to a…read morefriend in Seattle. Freight Buddy took care of everything from crating to following my shipment. Special shout out to Kevin ~ Thank you!

I have used just about every freight company locally and nationally. Freight Buddy is not your…read moreaverage freight company. When you walk through the doors you will notice that. Their building is absolutely amazing and you feel comfortable from the very beginning. From their staff to their support it's the best. I know what to expect from most places. Freight Buddy not only met my expectations they exceeded them. Get this not only am I sold on their value added services but my clients are receiving their shipments and they actually call or email me back just to let me know how impressed they were with the crating of every item. Sorry but that just does not happen in the freight industry. I now have a freight company who not only provides a service but actually provides substantial added value to every deal. I guess I no longer view my freight company just as an necessary service but as a value added partner!!! Thanks FREIGHT BUDDY!!!!