Convenient post office inside the Pharmaca Store on Broadway in Boulder, Colorado. Looked like a…read moremother / daughter team who was working the back of the store. Still feel weirded out by the fact that a ... post office .... is ... located ... at the back of a .... drugstore. Fairly good service, but line looked really long after I had left because there was only one window.

This is a much better option than the post office on Walnut St. There was no one there around 10am…read moreon a Thursday. They are located inside the Pharmacy and had all the supplies I needed and you don't have to pay for parking. Much better customer service here. The Walnut St. post office is prettier but this is way better.

I put in a change of address, they started forwarding my mail already! I went down and spoke to…read morethem and they assured me it would be corrected. And now it's happened again! I can't keep going down there to fix their mistake. They did this the first time I moved in Longmont too.

I do not have an issue with the post office or staff in and of itself. My concern is that in my…read moreneighborhood, Idaho Creek, the letter carrier is unable to consistently deliver the mail and packages to the proper addresses. I lost over $52.00 in medical prescriptions this year due to this. It also make things difficult to get another refill when this happens. I am also delivering mail to the proper home address when I receive mail improperly delivered to me. I never know if things I order are going to be delivered to my box or if they are being delivered to the wrong box. I would appreciate the Post Master resolving the issue. I have heard from other neighbors that the letter carrier has an attitude about his inept work.

I am thrilled with the kind service I received today over the phone and in person…read more Amazon coordinated a pickup time for a large item that I wasn't able to accommodate and here I am with a large/heavy object to schlep to ups (with a bum knee no less). I called ahead as the box the item came in was a bit damaged and needed some doctoring before it went out. Robbie answered the phone with a smile in his voice and confirmed not only was he happy to help me get the item into their store he'd also help re-box the item. Upon arrival I went in and asked for Robbie and he was quick to help me unload my car of not only the item but also the oversized box. He had remembered my call earlier today and did everything he could to ensure my dream of getting the package boxed/shipped came true. By the time I moved my car and walked back in the item was boxed up and pretty much ready to go & I was offered a receipt. Huge huge thanks to Robbie who showed exemplary customer service and care. Couldn't recommend this UPS location more.

Ive been going to this location for a few years now so I feel I have a handle on this store…read more There have been some good people here, but Ive had more than a few bad experiences here to give this rating. The most recent is where I brought 4 amazon return items and handed over 3 return slips to scan. The attendant only scanned one of them and I spent over a month with amazon to get my refunds. When I called to confirm all were scanned, they assured me that everything was taken care of and if there were any issue, it was on Amazon's side. I firmly believe they blew me off and did not do anything to fix the problem. I will go out of my way from now on to go to another return location and avoid this store when possible. It will be worth it in the long run to avoid all I went through dure to poor customer service at this location.

Let's face it. Everyone hates the post office. So, as far as post offices go, this one is…read morewonderful. When I visited today all three employees were smiling and happy to help their customers. Dana is the absolute best. My mail was sent to the wrong address (not USPS's fault, but the website through which I ordered) and she was so willing to help me try to track it down and brainstorm other options to get it. I was grumpy walking in (because, hey, the ring I ordered is MIA), but Dana's warm and friendly attitude turned my day around. Gotta spread the positivity otherwise how will the atmosphere's of places like this change?

Arrived at location to pick up a shipment of baby chickens. Supervisor scott turned me away with…read morehorrible attitude and demeanor claiming my package was not addressed to me but to my wife. He failed to recognize it was addressed to the farm. Spoke over me while i tried to explain and walked away with the package allowing my birds to be in jeopardy. He was ugly, angry, and just awful rude. Civil society doesn't behave like this. Exoect more and be kind

We have twice tried to stop our mail during vacations and after filling out required paperwork, had…read moremail continue to be delivered or not start again on our return. We also have a community mailbox where we receive other people's mail and vice versa.

Always friendly staff willing to help at the counter. Have shipped several packages with no issues.read more

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.

Beyond frustrated. I had shipped a very old, one of a kind handmade Navajo rug through ebay. The…read moreitem was sent July 28th. According to tracking, a delivery attempt occurred August 1st. About a week later, tracking was still saying the same thing. Attempted delivery August 1st. I contacted the buyer to see if there were any issues with delivery. He said package was delivered Aug 1st. It was left on the ground next to the mailbox and this has been an ongoing issue for him. Due to the cost of this package, a signature was REQUIRED. I paid for this service with the label. Yet, one wasnt collected. Tracking is still in limbo saying attempted delivery Aug 1st. The issue now is that my funds are on hold because this wasnt scanned correctly. I called Aug 13th to see if they could manually scan the item. The supervisor said she could and would do so. It was never done. I called Aug 18 to ask the same thing. Still, nothing has changed. My funds will remain on hold until who knows when because this post office cannot do what should be done correctly the first time. Or second. Or third

I like this post office. For one a post office always gets bonus points for having a kiosk, AND…read morebeing open 24/7, because I do 99% of my packaging shipping in the middle of the night. I always find this particular post office pretty clean, and I've only found the kiosk not working just one time when I've come here, and that's an A+ in my book! However I had to take off two stars for the HORRENDOUS parking lot setup- they should have parking right out front, but instead it's off to the sides, and then you have to walk over a small hill plus a bed of uneven rocks, just to get to the front doors, what's up with that?!?

Weekly purchases, stamps are usually sold-out, they know us Hazel gets a cookie. We stop by, once a…read moreweek, looking for sunflower ones, been out since 03/14. I'd rather purchase in USPS, instead of online. It wasn't too busy today. The front doors, disability one has been broken (more few weeks). The floors are not entirely clean. Value costs same whether online or in-person. Quality is same, as well.

It's hard to believe that since moving to Boulder city 8 years ago, everyone else except us gets…read moreour mail. I get other people's mail, all my neighbors get my mail. I get mail from areas not even in my area. I always bring the people their mail as it could be extremely important. I did go to the post office and spoke to the post master years ago, and he said, "Lady, these people don't get paid a lot of money." That's not the right answer. When you have a job, if you don't like it, quit, if you stay, try and do your best. It's pathetic that we can't get our mail. It's so bad now that it's affecting the bills we pay. At first, my husband couldn't care less. Now, when our neighbors bring a huge stack of mail, he now understands, but he won't do anything. Who can we call ?

Very unpleasant experience, unnecessarily hostile staff, maybe she was just having a bad day. Sorry…read moreto see it when the downtown Boulder post office is so great