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    US Post Office

    3.2 (19 reviews)
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    Scott S.

    Is it weird to have a favorite post office? One way or the other, this is mine. This is a small post office tucked away from the masses. As few know about its existence, it is generally free from the crowds that you find at the other post offices in the area. Oh no, am I giving away it's secret. Currently, there is only one postal employee working here. Which is a bit strange on the part of the postal service. This being said, she is very nice and does a great job of running the whole show. But, shuuu. Keep all of this a secret.

    Beto M.

    I usually try to support any business that is in my home city. I am a very nice person and I don't complain about customer service usually. That was until I came to this place. I walked into this post office with high spirits. I had just sold an item on eBay for a very good return. All I had to do to complete my day was to ship the item. I paid for shipping prior to arriving at the post office. It was pretty expensive, like 50 plus dollars just to ship a small item. Well, everything was going good for me until I entered the post office. I noticed this white man (customer) was upset and was attempting to settle a current issue he was encountering. Well the employee, an older black lady, was extremely rude to him and continued to tell him to call and make a complaint. I was upset with how she was treating him but I was in a hurry so I continued to wait in line. When the rude lady finally called me up, she had a very ugly and disgusting attitude. I told her I was shipping an item for eBay and she pointed out that I had to print it out. Well I told her I don't have a printer with me and she stated it was not her fault. I asked why did I pay 50$ if they can't provide paper. She continued to have an attitude and told me to come back with the label printed out. I ended up leaving this place really upset and went to the post office in Torrance and I got the label printed for free. That employee needs to be talked to because she doesn't treat customers with respect.

    Organized and not as crowded towards the late afternoon and closing time.
    Joe G.

    I had a last minute need for USPS and this location was the closest. I was impressed with their level of professionalism and friendliness. It was nearing closing time and this location wasn't busy. There was sufficient parking, so I got in and out quickly. I would highly recommend this location due to convenience of parking, professionalism and ability to meet their customer's needs.

    Kandi H.

    Fast, friendly service. Usually no line :) Business Hours: Mon-Fri 8:30am-5:00pm Sat-Sun closed Last Daily Collection: Mon-Fri 5:00pm Sat 1:00pm

    Rita and Vasuki.Happy 2020 Malaga Cove!

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    8 years ago

    Rita is the best, most caring ever. The entire MC staff is a dream come true for the USPS.

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I rushed into the post office at 2:30 pm, explained my dilemma to Rita, considered a couple of options, ended up using 1-day for $24.

    Mentioned in 5 reviews

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    Needed notary services and the staff provided quick service. This is a small UPS but they handled…read morecustomers and packages plus the notary services in a timely manner.

    I come here once in awhile and I'm usually in and out. Unfortunately my last visit 6/20/26 was an…read moreunpleasant experience. When I entered, it was completely lifeless. No greeting, no one said hello, nor said anything. It was dark and I went to the front and finally someone walked out. I had to greet them instead and explain what I needed. I'm familiar with most of the staff as I've seen them before but this time, was my first time seeing this worker name Anthony. Didn't smile, or really speak, just quiet, and looked like he hated his job or didn't want to be there. They have young people working here and are either uneducated, not knowledgeable, or incompetent. Came here to get a document notarized and it was like pulling teeth. What should've been a simple procedure and transaction was rather slow and a frustrating experience. The process took forever and the guy looked like he didn't know what he was doing. He was reading the document so long and was staring at it. I asked him if there was an issue and asked if that was his first time doing that. He said it was his first time seeing my document. He asked what else I needed with that document and I told him what I needed as it says it in the document. IT CLEARLY STATES IT THERE, what the notary is asking for; only two things...the signed document and a copy of my identification. THAT'S IT. Basically the kid was too lazy to read it and didn't know how to do it, so he asked ME instead as if to summarize it for him or indicate to him what the document is needing. My suggestion is, these young kids need more proper training. I'm probably not much older than that kid but these people that UPS is hiring are not well knowledgeable. They need to learn how to do their job and stop being lazy. The process took so long that I had to get somewhere urgently and the kid took his sweet time writing whatever he needed down in a book and just taking way too long with a simple document that could've taken like 5-10 minutes. He was really SLOW. I know he comprehends but it was probably too early for him for a Saturday morning maybe partying the night before. There's two workers. One was hiding in the back. The female for whatever reason was not helping and there were people coming in and no one was helping them. The guy Anthony helping us had his head down the whole time, didn't even look up to greet the customer or said to them he'll be with them in a moment. Nothing. Just quiet and motionless. The one hiding in the back didn't even come out for a good minute. I turned around and motioned to the lady carrying boxes, that "there's someone in the back," hoping she'd come out and help, but didn't. Not even the worker in front of me said anything. He finally finishes and cashes me out. I see him turn around looking for his coworker to the back door and mumbled out loud "WHERE IS SHE?" and then out pops her head and comes out of nowhere and FINALLY gives him a hand. The staff here are lazy, slow, and just inefficient. They're not as helpful and should be on top of it. There's other guys that work here during the week and are much quicker, but the two working that Saturday morning 6/20/26 was just really bad. They need more proper training. My advice to management is staff training, and educating them on customer service skills and the job duties and how to do them correctly. Other locations have been more useful. Avoid this place if possible unless you are willing to spend all day here as they will waste most of your time.

    US Post Office - postoffices - Updated July 2026

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