Eric has been helping us ship things home from Carmel for years. Friendly professional service. He…read moredoes an amazing job packing and making sure things are just right. He finds the best deals whether it's via USPS, FedEx, or UPS. Everything we've shipped from there has always made it home on time and nothing has ever been broken. This is the only place we use to ship the extra clothes and things we buy in Carmel when we don't have room in our luggage.

Pak Mail Carmel helped my boyfriend get a package that was totally lost! They are super kind in…read morethere, knowledgeable and have great relationships with the USPS office in downtown Carmel and the various delivery drivers. Because of this, they were able to get the package for us before it had to go back to the shipper. They made our day go from postal hell to an actual fantastic day. Thank you guys so much. You are amazing and ended up making me look like the hero :)

I needed to have some important documents shredded and they were quick to offer assistance and a…read moreprice quote over the phone. I learned that the shredding is not done on site but sent out and very secure. When I went into the store they assisted me in getting my boxes inside and speedy service. I'd use this service again.

I had an amazon return & stopped in today, plenty of parking & there was no wait, 2 people were…read moreworking today, the place is small, the gal that helped me was cheerful & nice

For those of us who don't have street addresses, this place is a godsend. They've been handling my…read moredeliveries and returns for years now and every single person who works there is not only efficient and helpful, but they're also friendly and personable. I have never once had a bad experience, they know what they're doing. And now the store has been completely renovated and is even better for customers!

I have been a customer at this UPS location for many years and have always received excellent and…read moreprofessional service with outstanding staff. Special shout out to Steve, who made me feel extra welcome as the first customer in their newly renovated premises. This is such a welcome business in this area and I wish them continued success.

I want to recognize the outstanding service at the UPS Store at Mid Valley…read more Candace always goes above and beyond without complaint. I needed all my receipts from all of 2024 and she scanned them all to me for tax purposes! Hats off to the employees at this store!

Every homeowner in Carmel knows how screwy the USPS can be. Sue runs a tight shop & their boxes are…read morea convenient way to pick up your mail daily or after hours with a key. Another nice thing about having a box is their package receiving services provide a physical address as well as the obvious safety factor. Jared handles all my boxes like a pro. Definitely recommend. Friendly front staff too.

Love the ease of printing here. Staff are super helpful and nice. They even have a 24"x36" printer…read moreyou can use with a usb. It prints and scans all sizes. Print in color of 24x36 is only $11. It's a great deal. Super clean place.

My husband came in here hoping to have a print made from a photo on his phone. He is not tech…read moresavvy. The person here sent him down the street to have his photo made 300dpi so they would print it. That cost him $70! They make his print. I suggest he go to a local camera store where they INCLUDE converting it to 300dpi. My hubby was taken advantage of here. Buyer be ware.

I went in for the first time to drop off an important FedEx package. At first I it seemed that…read morethere was no one at all in the store. I was about to leave when I spied a young man silently observing me behind a counter. I told him about my package. He told me to put my package on a shelf marked Fedex Ground. I replied that I had a Fedex Express package. and put the package on the Fedex Express shelf. He did not print out a reciept for me, so I had to ask him to do so. It seemed to me that he was comitted to doing as little as possible.

Convenient location with some parking - street parking is plentiful. Very efficient staff.read more

Mailbox service and packages in mail boxes service. After hours entry with key and mailing…read moreavailable on site. Need id to set up a box. Great value for the money. Efficient assistance while there.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

Was trying something a bit tricky (trying to get homemade playing cards printed for a game). Staff…read morewas really helpful, walking me through all the different cardstock they had on hand, helping me print test pages. 100/10 customer service, really great staff.

Fawzi at fedex is the best! He went above and beyond and really knows what he's doing. Super…read morehelpful and great customer service.

Great customer service for a non customer ! I messed up and directed my urgent package here (long…read morestory); by the time i realized this wasn't a fedex storage spot, it was in transit ... in a panic, I called Danny and he was kind enough to not only accept the package but let me know when it arrived and didn't charge me for my fiasco. I think Jeff would be pleased to know how well Danny is serving us here in CV! Big THANKS to Danny for saving the day for me !!

Could not say enough adjectively positive words about this place and the owners... They were great…read morefun to chat with, made the issue of notarizing for the city easy and a pleasure and bent over backwards to help us.. Cannot recommend them enough ! P.S - Also attached to a great little store so bring plenty of time and money as you will thank me later :-)

I've never had any issue shipping out from this location. The staff is kind and helpful. They've…read morelet me print from the store. no matter how long the line is they move through everybody quickly and courteously it's clean inside and it's my normal spot that I usually ship from.

I just want to say how well this person did on accommodating everyone in the store. She was on her…read moreown going left and right. I did notice another customer praising her for her amazing help. I'm still here watching her and I just had to come on here to let everyone know. Thank you so much Brooklyn.