Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!

I went to have some documents faxed. I have used this…read moreestablishment often over the years. They also have very nice greeting cards. Father's Day cards will be available soon. Great value and convenient.

I've been coming to this business for many, many years and have used them to drop of prepaid boxes,…read moreto ship boxes, and to get fingerprinted for clearances. They are professional and helpful always. Very honest, very reliable. Some of the bad reviews here suggest to me that the customers may have been rude. I have never had any problems, and I come often, so there was clearly something else going on.

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

I want to report that today June 24 2026, I was supposed to receive an Amazon package, when the…read moremail carrier left it at my door and i picked it up , I found it open and empty I immediately questioned the mail carrier, who told me that was how it had been handed to him , how is it possible for an empty package to be given to the mail carrier for delivery????

My mail has not been delivered to me in 2 days. I went to the post office and got my mail. I was…read moretold by the clerk that the mailman got sick and nobody took his route over. this is poor workmanship. Something needs to be done.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

Great Service Great Staff Debbie Anthony And Amanda Are Awesome. If It Wasn't For Stashspot I Would…read moreBe Missing Packages Still. No More Package Problem Stashspot Solved.

I highly recommend Stash Spot. We had a large art bulky art piece to ship from Philly to San…read moreFrancisco and Debbie was a huge, HUGE help! She went above and beyond to help us find the best shipping option and it arrived in perfect condition and on time. She saved us over $150 in shipping. Amazing customer service, she answered all our random questions and requests friendly and patiently. We'll absolutely use Stash Spot again!

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.

Don't drop off your packages there without having proof of being scanned! They just lost/steal my…read morepackages. It was on Monday, now it's Thursday....no update, no scan, nothing. Nobody knows anything and try to ask! You will be treated like a s****. Plus the black guy who works there and is there constantly now is always rude, mean and looks like he hates his job....well, get the different one, right? It used to be nice pleasant small post office in the neighborhood. I am avoiding this place now but maybe that's the rude guy goal to let this place go down the hill.

I love mailing cards and gifts to my friends, frequently. My local post office is awesome! The…read moreemployees are always friendly and helpful.