Patti, Kai, Ed are amazing, 10's 5 star, they are helpful, smart and go out of there way to make…read moreyou feel like family, amazing, i have a busy job that needs a laugh once in a while and they are there to provide it with a smile, give them a raise

Assistant manager took my order and during that time two or three other people came in. He did his…read morebest to multitask and took care of my order. It is a thankless job but he got everything done. There's a parking garage attached to the complex but it cost $13 and I was there for less than an hr.

I've been using Valley Pack 'N' Mail for a couple years now. I am a business owner in the area and…read morehave a lot of things I need to ship out. Everytime I go in there I always get greated and helped as soon as they can. I've been in there times where they've gone above and beyond by getting me a tracking number on a package that I didn't purchase tracking for, just to ensure my package is on the correct path so I can update my customers. To top it off, I've never once been given a gift as a customer of an establishment. I remember last year I walked in the door a few weeks before Christmas and I was told to wait a second. Both Mindy and Scott had a bunch of Bag's with gifts inside of them I'm assuming for customers. I was given a specific bag because two years prior we were talking about how I was from New Jersey. Such a little detail they remembered about me, they got me a bottle of wine from a New Jersey Vineyard and said happy holidays and sent me on my way. Love these guys!

Poor service in sending a fed ex package back to manufacturer... the owner charged me a dollar to…read moreprint a shipping label for this package return and never put the label on the package so fedex picked up the package from their store and since the original label was still on the package it was delivered back to me ... these people are incompetent do not use their services for anything ....

I had a nice visit 7-10-2026. Self Printers worked great and quickly. I emailed my docs to…read morestaples@printme.com In about 1 minute I received a print code and went thru a few buttons on the printer. I had a simple question and the gal at the desk politely assisted me. Everyone said Hi and Bye when I entered and left the store. I noticed they sell helium balloons now and have a party city section too. I mean who doesn't love party city! It's convenient and has a big parking lot. Print is about . 30 per page but it's perfectly printed laser printing on really nice paper. So if your output matters, it does look nice

Staples the worst CUSTOMER SERVICE EVER.... Managers sitting there cashier ringing me up says put…read moreur PIN number in no hello, no how r u, nothing .. when I said something she laughed .. what kind of business are u running DOSNT MATTER THE STORE YOUR CUSTOMER SERVICE SUCKS!! It's the white, older lady working now at 2:09 pm at the CUSTOMER SERVICE REGISTER

My go to drop for my Amazon returns. Everyone seems friendly and accommodating. Thank youread more

Very rude and ignorant employees and owner. Dropped off an Amazon package to return and was charged…read morefor the label to send back to Amazon. I send and receive 100 plus packages a week and never was charged at any other UPS store. When I questioned why there was a charge at this location and not the others I was met with a rude attitude and response from the employees and a lady who I assume is the owner. DO NOT RECOMMEND this UPS store location.

Waiting on package, updates several days, several times a day with the same exact update for a…read moreweek. Usps website says vip has package and theyre waiting for vip to drop package off.

Very very rude and unfriendly people. No reply via emails and it's hard to reach them via phone…read more They ask you to manually avoid every single shipment that didn't ship, if you forget, no money back. They did this with few expensive shipments. They could easily get reimbursement from FedEx and every time we spoke to them, they said more time, it was like this around 3 months. Don't recommend them at all! Switched to other smarter solution and better people to do business with. Once we placed a chargeback against them, they closed our account, even with a balance.

On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support

I like this location. It's quiet, never a long line and neve crowded. They always seen to have what…read moreI need

We bought a pretty expensive pencil sharpener ($45) today and when we got home there were several…read morescratches and abrasions on the side of machine.. I went to exchange and as I mentioned my request and issue, Justin the sales associate says ' so you are going to exchange bc of that?' I was a little taken aback by his comment but responded 'yes.' I went back to find a new box and opened them to confirm I would be getting a non scratched up machine and unfortunately all seemed to have marks or indentations in the cup holder. I took the better of the machines and went back to Justin. As I mentioned what I found, he then says in a sarcastic tone 'so you don't want it because of a few scratches?' I responded if I'm buying something for $40/$50 I would sure hope to get something that doesn't have nixes like that. I asked if there were additional discounts possible and he denied. (I'm not upset abt his decision) However, I would like to say to Justin..your rudeness and sarcasm to a paying customer is why I am publicly writing this review that reflects the Office Max brand.. YOUR employer. While this may just be a machine to you..Think of it this way, if YOU went out to buy a shirt for the same amount, I would think you would want a nice product that emulates your hard earned money. If you can't handle understanding value and quality, or how to address customers in a more friendly manner then you may want to consider another profession.

These people are always so rude. They act like they don't want your business. They keep your back…read moreto you. They don't even acknowledge that you're there.

Bigger guy at the counter is a complete A-hole. Used to come here regularly to drop off packages…read morefor my small business, and was never given a problem as I packed my own parcel & provided my own labels. Never needed assistance until today, as the box that I came with wouldn't be large enough to fulfill all contents & required a shipping label. I came in with an already packed box, along with other items I was hoping to purchase a mailer for. My mom came with me, as I'd need help carrying items in the store. We had a few questions regarding the shipment, including insurance for the package.. We never got an answer to any of the questions, just a blank stare. Instead of giving me the mailer as requested, this man began cutting my box open, I assume, to put both packages together in a larger box. He didn't say a word, ask for permission to open it, or even let me know what he would be doing with it. My mom asked that he be careful while slicing through the tape to avoid damaging any of the contents inside. This man immediately began making condescending comments towards my mom, and asking "is this your package or hers?" in a strange tone, as if she didn't have a right to ask questions. He did end up grabbing a bigger box from the back and started loading everything inside. We wanted to be sure that all of the contents were included in the box, as I had a bunch of small stickers inside that would keep falling out. Not only that, but we wanted to be sure that the package was secure, as the "new" box had previously been taped and cut open. Some more comments to my mom: "are you an overbearing parent?" & "please do not touch the package," after my mom tried making sure the box was secure, and mocking her whenever she laughed uncomfortably. The last straw for this man, I guess, was when my mom reached for my package (that was sitting on the counter in front of us - not in his hands) in attempt to add more tape from a roll that we brought with us. He picked up the box to slam it on the counter, told her to take it, then told us to leave. I wish I could've given this place a good review as it was a convenient solution to fulfilling my orders, but realistically, this place doesn't care about you or your shipments. Staff is not friendly or helpful, and in my opinion, is only in business to make a quick profit. This place is a bit unorganized & very time consuming if you are looking for any kind of assistance, or planning on using them as a label and/or mailer provider. Only good as a dropoff location in my experience, and a lot easier to get the job done without actually speaking to the employees. They don't want to help you.

They were on time and extremely quick and careful. Very efficient and made my move incredibly…read morepainless and easy. They're well worth the $

A year later I have used these guys for another move (and will use them again in July) and my…read moreprevious review stands. When you trust a company with literally all of your possessions, you want to make sure they are good at what they do. Ken and K were once again professional, punctual, efficient, and took great care of my stuff. I cannot recommend these movers enough!

I was all excited to leave a good review but I just arrived 5 minutes before close and the door was…read morelocked. I tried calling the store and the sales person looked at the phone and did not answer and shut off the lights. Actually VERY disappointed this service. I've always had a good experience here so a little disheartening to have this poor of one. Hopefully it was just an off day for the worker but still a little annoyed with the lack of service .

I try to support small and local, but this place borders on extortion! First they quoted me over…read more$17 for small 6x9 padded envelope with a card in it via UPS. Then when I balked they said it would be over $7 to send it USPS. I went to the post office and it cost $1.50