I am so grateful for this local post office! It allows me to conveniently ship dozens of goods a…read moreweek. Thank you East Falls postal workers!

Not friendly staff, street parking, all and all - not a good place to be.read more

This post office has been great and not so the handful of times I've been there. The Young counter…read morelady working there is on the immature side. Definitely actually. (She probably had been recently hired when I first dealt with her, several months ago.) The checkout person I had been dealing with prior to that girl was fine. I've nothing bad to say about him. Most of the time I've used this spot cause it's closest to my apartment but I must say due to my nerve racking times with that counter "individual"I'd just avoid it if you can. (Note at the moment I'm moving fortunately. Yay for me, hence!)

Please close them down!! The workers don't value having income and clearly the management is bad…read more My uncle Pete Stokes was Post Master for years. I went into this post office and the mail-man/lady with faux locs was head-down scrolling on phone. No service; No greeting. Even left the window to turn the fan towards him/herself, sat back down and began to scroll again, While me and another guest waited. The guest in front of me walked up to the window and began talking about what service he needed. The mail/man/lady still refuse to communicate on a professional level

So sometimes when I come here and there is 1 person working, I am in and out quickly which is why I…read moregave 3 stars. However, it seems like when there are 4 people working on one day, they can't bother to take the time to help people waiting. They're too busy chatting. This is unacceptable. People need to go on with their day, and the employees need to know how to be more efficient.

HORRIBLE!!!!!!!!!!!! Can't do ONE things right or on time. Lost mail, wrong mail, no mail, liars,…read morelazy, no show for work, locked doors, make their own rules, blah blah blah!

I never have a problem when I go, the associate usually has some oldies or smooth jazz playing,…read moregets me in & out

Privation. This system has become obsolete with young people who have no customer service in their…read morebones. They spend more time on their cellphone than talking to the residents

Wish they take care of their Loading dock area better, There has been a dead bird in the driveway…read morefor days and other trash. Starting to stink......

Never do they ever answer their phone. Mail was sent out from my bank 10 days ago .we haven't got…read moreanything

Go to any other post office. They claim are never staffed, but while they're not at the windows,…read moreyou hear them in the back. They will put up a sign of every single service available to insist that they are not performing it today. Management and senior management is FAILING.

A government office that claims to close at 5:00PM shouldn't lock its doors at 4:45PM!…read more I guess the staff justifies this by siting the "length of the line" for counter services. Too bad there were all of FOUR people in it!

Not sure what this post office does, but they do not sell stamps or scan packages. Seems like just…read moremore of a sorting facility maybe. Don't waste your time. Rang the bell three times before anybody answered but the guy was nice.

I'm not sure where all the hate for this location is coming from. They offer very limited…read moreservices, which of course keeps them out of a 5-star rating. However, what they do they do decent enough. As you are probably coming here because a package was not able to be delivered, keep in mind it is not their fault that the post man/woman couldn't make the delivery. I found their staff friendly and willing to answer questions, even as it is clear they are understaffed and have too much else going on.

Michelle is always friendly, helpful, professional and such a pleasure to do business with. In…read moreaddition, a donor mailed a check to our PO Box at this location and never sealed the envelope. When I opened my PO Box, the check was literally hanging out of the envelope. Kudos to the staff at Bala Cynwyd post office for their honesty. I changed our business to this post office because we had issues receiving checks with the Philly post office. This experience reassures me that I made the right decision to switch to the Bala post office. Thank you for your honesty.

One of the worst experience I can recount in the last 10 years using a post office…read more.. The line is long on a regular Tuesday. One person working. There is tv blasting in the back office somewhere. Where is everyone? Each person also takes so long when it's straight forward letters!! Why does cell phones not work here? I'm trying to pull up my QR code and need to reset the network a few times to get it working. Never returning

They closed for 2 days straight due to the "system being down." They also close early when they…read morefeel like it and take 2 hour lunches like it's France. NO INTEGRITY AND PISS POOR MANAGEMENT!

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!