Rude staff unless you are lucky and are served by the one courteous, helpful, and efficient counter…read moreperson they have, a tall dark haired fellow. Further, this post office is dirty and not well lit. Depressing.

I came on here at the beginning of November to ask for my mail to be held. I was expecting a new…read morephone and had had some bad experiences with mail not showing up when it was supposed to in the last few months. I did everything I was supposed to--came out, asked what to do, filled out a slip. I was as diligently as I possibly could've been. Then, I received a delivery notification for the package I was expecting a week ago. And the package was nowhere to be found. This was exactly why I went through the above process. I went to the post office to check out what happened tonight and was made to feel like it was my fault by the supervisor. He told me that I was somehow supposed to have known that if I have a housemate--I other words, someone else that gets mail at this address--they wouldn't hold my mail in spite of the fact that I'd put a hold in place. When I suggested that I should've been informed of this fact when filling out the form, he said that this would be a waste of resources to tell every single customer this incredibly basic information I could not have known otherwise. He also played up the fact that I'd come in a week after the fact. I came as soon as I found out this happened and was able to, the very next business day. Given that he works a 9-5 he should probably have a bit more empathy about the difficulty someone might have to get things done during the day. I just found out that due to their error, my new phone was not delivered. Try living without a phone these days. I can't just keep going out and buying new ones or calling the police as he suggested I do, especially given I don't have a phone... I've otherwise had good experiences here, but this was awful. Writing this review won't change a thing, but at least my experience is out there. Hopefully management will take note. This is just not an okay way to treat folks and it absolutely is your responsibility to inform us of things we couldn't possibly be aware of.

Mike M. was really helpful tracking down a package for me that Amazon screwed up shippong on. A…read moreshout out to the entire team at The Keene, NH Post Office!!@ KUDOS!

Orders that state they are delivered are not. Many shipments go missing. I have witnessed this…read moretoday. I received a delivery notification that the package was delivered today at 8:11 am and given to an individual. I was standing in the area that it should have been delivered for about 30 minutes and there was no delivery attempted and I still have not received the package. I have tried calling their phone number and the automated system picks up and provides the business hours but then hangs up giving no opportunity to speak with anyone. Terrible.

The regular employees are helpful and mostly friendly. They get the job done, keep the office…read moreclean, sort mail even when it doesn't have the right address. The downside is the limited hours (especially weekends), and the fact that they close for for a long lunch in the middle of the day.

I have NEVER had a problem with this branch. Every transaction has gone smoothly and the employees…read morehave been very professional. They have always provided me with a list of options for shipping, including pointing out where my tracking number is on my receipt, so I can track my package on my own. The staff has always been kind and patient, not just with me, but with other customers. I have seen first hand over and over their attention to detail with folks as I wait in line. I've never seen them rush anyone or be rude or dismissive. They've always strived to find answers for my questions, no matter big or small. Their rural carriers are timely and personable. They always greet me with a smile and take care with our packages and mail. I could not recommend this US Post Office branch enough. Top notch crew right here.

The epitome of great people who truly care about their constituents!!! Bravo Peggy & Mark!!!read more

I love the Westminster post office! Wonderful staff, friendly service. If you wish to avoid the…read moreunmasked customers, just knock on the back door and they will provide service - with a smile! So much better than my nearby Putney post office. It's a few miles more down the road, but so worth it!

Serves South Newfane and Williamsville. We got to pick our box number. Never a wait. Cindy is the…read morebest. Coming from NY, I didn't know post offices could be so pleasant.

Helpful staff and when I absent mindedly left my phone in the lobby when picking up a package they…read moreput it in my po box so I could pick it up after the lobby closed! Thank you!!!

I love this post office! The postal clerks are helpful and efficient. The building is large and…read morefeels safe during Covid time. And mailman Bob is the best!