I always receive a good service at this office. It's small but effective…read more Been here for many years and never write any reviews. Today Thursday 2nd of July 2026, 12:45 pm, to returning the package, the gentlemen at the front counter provided a good customer service to everyone and very helpful . Thank you to keep a very high standard and treated all customers equally.

The staff is very helpful explaining how to ship overseas. The prices for the overseas and…read moredomestic packages I sent today all have tracking numbers and cost less than UPS and FedEx would charge.

This is my favorite post office. Staff so friendly and patient. Never had any problems getting…read moreemployees to read what I'm here to do rather than depending on me to speak or hear. Very Deaf friendly. PO Box area is always clean. This place is not very busy when I come. Lots of parking available and very close to Sam's Club making multiple errands completed quick.

I had the opportunity to work with Michael Rosario at USPS for a passport appointment, and the…read moreexperience was exceptional from start to finish. Navigating passport applications can often feel stressful and detail-heavy, but Michael made the entire process feel organized, efficient, and straightforward. He is incredibly knowledgeable and clearly understands the ins and outs of the system. Every step was explained with clarity, and he ensured that nothing was overlooked--something that gave me a great deal of confidence given how time-sensitive and important these documents are. His ability to keep things moving while maintaining accuracy really stood out. What impressed me most was his professionalism under pressure. Even in what can be a busy and demanding environment, he remained composed, focused, and respectful to everyone he interacted with. It's not easy to balance efficiency with genuine customer care, but Michael does it well. It's clear he takes pride in his work and understands the responsibility that comes with it. Experiences like this are a great reminder that professionalism and integrity still matter, and I truly appreciate the role he plays in serving the community. Michael Rosario is a true asset to USPS, and I would not hesitate to recommend working with him for passport services. He is totally qualified, professional, disciplined and trustworthy. You won't find a "upscale thrift store" process here. He is not graceless, clueless or arrogant. If he was forgiving arrogance would be simple because of the complexities he faces every day. You won't find any reproductions in his business model. And while the government sets the prices, it appears nothing is overpriced! No guest work on his part or unsupported value to what he brings to the table. Michael demonstrates taking his responsibility seriously. Clearly he was trained by an expert and took his advice. If he didn't have this it would break down customer trust, it may cost the post office thousands of dollars in lost revenue. When you approach Michael you won't get a lecture on the fair market value of a passport inquiry. He would never deflect a question or be defensive or rude. In all fairness he could probably run the whole USPS federal government postal services better than the postmaster himself! As I was leaving I couldn't help but wonder why someone would not engage in using Michael for their passport services. He is truly the master with credentials, experience and business ethics!

This is the 4th time they've lost my prepaid packages and it's so frustrating. The workers are…read moremostly nice but i'd rather you be rude and just scan my packages. Every other post office i use scan them immediately. Only reason I continue to go is because it's close to my house.

This is the best Post Office EVER…read more It's probably the same distance to MY ACTUAL Post Office where my mail is actually sent and then delivered to me. This one is a small office with only three 'windows'. They are USUALLY staffed by; from Left to Right...Kyle, then Mi, Then Susan. They are all three very friendly and helpful and efficient. I have an "e-commerce" business. In other words, I sell on eBay. So I go to this office sometimes three times a week. It's rarely too busy. Most of the time there are only a couple to a few people in line. The line generally moves quickly and the staff is friendly and helpful. eBay gives me discounts if I use the USPS to ship my packages - like 25% off. So using the Postal service is a good value for me AND my customer. I really, REALLY like this Post Office and will continue to go there forever! Thank you, (In reverse alphabetical order {because LADIES FIRST}) Susan, Mi, and Kyle!! You guys are the BEST!!!

The Lady's working today were very friendly and helpful. I needed help sending a letter and they…read moretold me the best options to use. Very clean and organized post office. Thank you for helping me today.

Came here to leave a review and noticed there are so many other negative reviews about the same…read morelady. She is very disrespectful, dismissive and does not provide any assistance or customer service at all. I literally avoid this post office at all costs because of her and travel farther for a better experience, but today I came out of convenience and of course, she was rude and disrespectful yet again. Will not be coming here again. Hopefully they put her through some retraining, customer service training or just get rid of her altogether. Very unfortunate I have to avoid my local post office because of disrespectful behavior.

Went to drop off some packages with a QR code. A friendly woman approached me and redirected me to…read morewhere I could drop them off at the self service instead of waiting in line. That girl cleared the rest of the line herself with quickness and politeness!! Redirected everyone. I believe her name was Alycia (I know I spelled that wrong)

Other post offices have nicer customers conversation about where items where with people in line…read morefelt awkward .... I was not able to get my place in line back RUDE!!! However, the staff was very courteous. I explained my experience to the woman in the front and she said next time just come back up to the front so I wouldn't lose my place in line so while some of the customers were a bit rude, the staff is efficient and kind! the line moved quickly both times that I was in it. I would definitely come back here. As I walked out, there was a nice gentleman that held the door for me. Shivery is not dead.

Jas is so incredibly helpful and kind. I've only had positive experiences at this post office. I…read moreappreciate being greeted with a smile and with such warm customer service.

Thanks to my experience yesterday, I'm now doing all my shipping from home Using pirate ship. It's…read moremore effort, but it's far better than dealing with the post office staff. I have to measure and weigh my packages and print my own labels, but it's worth it just to avoid this horrible place.

1/23/2025: DMV Clerk refused taking my DMV document at the Placerville DMV--she informed me I must…read moreSNAIL MAIL the DMV Document to DMV OFFICE, i.e., DMV CLERK wouldn't PHYSICALLY TAKE the DMV Document from me--so lame!!!! As a result of the DMV's Peter Principle, INEPT Rules/Regulations, I had no choice but, snail mail the DMV Document at the Rancho Cordova CA US Post Office location!!!! In addition, the Post Office Clerk informed me it's best registering the DMV Document letter just in case, the DMV fails returning the correspondence. Such instances Motorists sending DMV Documents: The Post Office Clerk has experienced too many customers being subjected to the DMV losing their DMV Documents!!!! Therefore, I'm grateful the Post Office Clerk has my back via proving my DMV Document will be guaranteed being received rather than "purposefully lost!" OY-EVAY!!!!

My review is solely speaking for the mailmen and women. Specifically "man" in my case. I've been…read moreliving at my home for 10 years on malana way and although there's nothing that can be done about break ins I wanted to give my appreciation to my mailman. He has been especially kind with his customer service. Even in these hot summer days he still gives great customer service. As you can imagine living somewhere for 10 years you would expect to lose your mail key every now and again and some times I have to drive around and look for him if I happen to miss him and will retrieve my mail for me. My mailman prior to him I believe his name was victor(now retired) used to do the same thing .. they are amazing and I just wanted to give them their flowers. Now a days people don't work like they appreciate having a job!

I mailed a package from the Post Office and the visit was simple and straightforward. The staff…read moremember was polite and made sure the label was correct before finalizing the shipment. Everything felt professional.

I used to have my PO Box at this post office, but have moved it since…read more I just dropped off a prepaid package. I've left several reviews for the post office. I just walked into the lobby on the young woman working there, talking loudly about partying and dropping out from drinking tequila. It's just not appropriate. Why isn't there any pride or decorum n any of these service jobs? I avoid going to the post office as much as possible.

Horrid service. Not enough hours open. Behind the times. When I lived in Ga. 12 years ago they were…read moreopen till 6 and even on Saturdays. They also implemented the he di it yourself option already back then. I have a hard time getting good old fashioned service and trying to work with their hours They have ripped me off many times by not getting my packages to my door. They took my mail on bc vacation hold and couldn't find it. They charged me too little at self serve then returned it to me, to get more $ for a flat parcel going 40 minutes away. I sure do wish Elan Musk would take over. It's ridiculous getting help by phone. They don't want to pay out on insurance ever!!!!! They're a lousy business. And we pay more and more and more!!!! Every 6 months for everything!

This post office is always busy. Today there was a young lady on the far left station who was…read morefriendly, helpful and genuine. It was a short but pleasant interaction. It can't be an easy job but it this lady made it really nice. Can't Folsom beautify the lawn surrounding the post office for its tax payers?

Excellent customer service and care that they provide to ALL customers!…read moreI have come in several times to get copies done or stuff sent off quickly and they have always been so kind and patient with myself and my disabled sibling! I appreciate it so very much! They always give me a list of the difference in prices when sending off items and that again is something that is truly appreciated and considered so valuable! Thank You again for all your help!

Unfortunately, the customer service here was extremely disappointing. The woman with the ponytail…read morehad a very unpleasant demeanor from the moment we walked in. Her entire attitude seemed to change as soon as she realized she would need to assist us. Her responses were short and dismissive, and the overall vibe made us feel like we were inconveniencing her simply by being customers. It honestly felt like she wanted us out of the store as quickly as possible rather than wanting to help. I understand everyone can have an off day, but when you work directly with customers, basic courtesy and professionalism should be expected. We ultimately decided not to give this business our money, walked out, and took our business elsewhere. Based on this experience, I would not return