Love my local post office. Employees are both friendly and helpful, helping customers save money or…read moresharing swiftest options to send items. I visited the other day and a customer began to be nasty towards the employee at the desk; so much so I was going to need to walk out or intervene. The employee kept her cool, the customer realized her error in what she was asking for and apologized to taking the paperwork back from the employee (but no apology for her nasty, curt tone). I was the next customer and the employee perked right up like nothing happened. Shout out to our service based heroes who endure what they shouldn't have to.

I've visited this Post Office quite a few times over the years, it's pretty close to my house and…read morehas a good amount of parking up front (though it can get busy). I typically stop in when I need to buy stamps or send something that requires a little extra attention or tracking. On my latest visited there was a small line of people and the person up front was friendly and helping everyone efficiently. I ended up buying a few different packs of stamps, including some very cute year of the snake stamps. I always opt for forever stamps and after making my purchase I was able to add postage to a couple of letters I had going out, put them in the box and I was on my way. The Post Office isn't always the most fun or glamourous errand, but I've had good experiences with the staff here so far and have been able to get the job done.

You have great staff who are polite, and knowledgeable. Thank you for the great service we have…read morereceived. In general this office is very well run, and efficient.

Quick fast friendly. This post office is allay fast in and out. Highly recommended. Ample parking…read moreand the Chinese stop across street is cheap and fire.

Edit: I just sent a compliment about this location up to corporate. I hope everybody is all…read moreappreciated and given the same amount of respect ;D I just went to another post office 20 mins away (cuz it is closer to me at the moment) and it just made me feel so grateful for the post office in watt ave. Compared to the other post office, they close automatically at 4:45pm (despite being open til 5pm) and are very rude to customers. They also tend to argue with each other as well . Luckily, I only went to do self service, but the line in Fair oaks was NOT moving even after 3 minutes. By then, I had already put the package in the conveyer. But in the watt ave location, despite the area being a bit more ghetto (litter, loiters, weirdos causing issues), the staff are amazingly kind and welcoming lol. This location, watt ave, scan the items as fast as they can, answer to the best of their abilities, put up with ppl's sh*t and still is assertive while being respectful. That takes a lot of willpower. Everybody seems to get along well, they also close at 5pm but if you happen to still be in the post office b4 5pm, they will kindly help you. I JUST LOVE THE GOOD VIBES AND CUSTOMER SERVICE!! You can really tell they all work super hard and have good morale. Please give them a raise!!

The staff is very helpful explaining how to ship overseas. The prices for the overseas and…read moredomestic packages I sent today all have tracking numbers and cost less than UPS and FedEx would charge.

I'm surprised the rating for this location isn't high. I've lived in the area for over two decades…read moreand every time I'm here, I've received great service. We've used their PO Boxes and love the remodel to the place. Clean and organized and I'm very pleased with all the services that we've used, which includes: notary, making copies of keys, PO Box services, dropping off regular mail, dropping off Amazon returns, and shipping. They have other services as well.

Extremely disappointing experience…read more We came in to get a fingerprint Live Scan done for my wife, and it was immediately obvious that Jake and his coworker simply didn't want to do it. The first thing we were told was, "We stop doing Live Scans around 6," even though it was 6:04 PM when we walked in. Stopping a service four minutes earlier and using that as a reason to turn customers away does not sound like a policy--it sounds like someone who didn't want to do their job. To make it worse, when my wife asked for clarification, Jake responded with unnecessary attitude, saying: "Oh, it's not around 6pm -- it IS 6pm." That comment was delivered with sass and zero professionalism. We were polite, respectful, and not rude in any way, yet were met with dismissiveness and irritation for simply asking for a service they advertise. If there's a strict cutoff time, that should be clearly posted and communicated professionally--not weaponized to shut people down with attitude. Customer service matters, and tonight it was completely lacking. I normally don't leave reviews, but the way my wife was spoken to compelled me to write this. Unprofessional, unhelpful, and frustrating experience. I hope management addresses this, because this interaction alone ensures we won't be returning to this location.

This is my go to for packaging, mailing, prints, and copies. They are always pleasant and ensure…read moreI'm getting the best price. Mail does not pick up here until 230pm on weekdays. They so have PO boxes for rent.

Always fast friendly service everything in one spot fair prices for extra service beyond postal…read moreservice

Shipping stuff. These guys know how to take care of people with the right choices when you need…read moresomething shipped. Appreciate you guys always being there. They also do fingerprinting if you ever need that service.

They improperly labeled the fedex package so that it was barely readable, and loosely sealed the…read moreenvelope. The package was delivered to the destination without some of its contents. I will not be using this service again

Mail was delivered on time. Employee there was very helpful and polite despite being very busy…read more Thanks AIM!

In emergent need of passport pictures and was only familiar with a store chain I've frequented over…read morethe years. Their camera was broken and I was referred to AIM. I was greeted the moment I walked in. The nice young lady who helped me shared the picture options, I made my selection and I was heading out in minutes. I've used another mail service business having been unaware of AIM until now, but would patronize them again. Thank you for the swift and friendly service!

Excellent customer service and care that they provide to ALL customers!…read moreI have come in several times to get copies done or stuff sent off quickly and they have always been so kind and patient with myself and my disabled sibling! I appreciate it so very much! They always give me a list of the difference in prices when sending off items and that again is something that is truly appreciated and considered so valuable! Thank You again for all your help!

My go-to spot for all postal needs. The staff are super knowledgeable and helpful. I appreciate all…read morethe services they offer and the variety of products that they keep stocked.