John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

lived in NH for a # of years. I Love NH !…read more I visited Staples weekly in the Stratham/Exeter NH area. The manager, Dawn is phenomenal!! Lydia is her co-pilot & is as awesome!! I have a condition which leaves me at a loss with names. This is difficult at best. In no way intentional & it's not great fun to deal with! Installation of my new brain~June 11. They are incredible & knowledgeable employees. 2 powerhouses who deserve a big $$raise$$! They assist as soon as free & I receive 100% attention whenever I visit. "Trust me" Dawn & Lydia are undeniably my favorite ladies at Staples! They're good people who work hard, & the work created is flawless. ALL my needs are taken care of by these ladies!! I'll sing a song which rhymes to recall a name. In my opinion our name represents who we are. Dear Dawn & Lydia THANK YOU for ALL your help ALL the X!! *Funny movie* BEDAZZLED "COPIAS DOBLES" Su'per Duo Dawn & Lydia ~Dawn~ Beautiful Light ~Lydia~ Beautiful 1

Cameron was energetic, engaging, and effective, both in helping me process the toner recycles that…read moreI brought in, and in quickly recognizing that she'd serve me best and most efficiently by asking her coworker, Derek, to undertake my other concern, which was a monitor's return. Derek was outstanding, patiently and persistently drilling down through the aftermath of my possessing neither a receipt nor more than a vague recollection of when I'd made my purchase. He was very inventive and improvisational in pursuing various electronic paths of investigation, ultimately ascertaining what I'd purchased, and when! My compliments both to Derek and to Cameron, and indeed to Staples for wisely taking on such kind, patient, and innovative, problem-solvers as Partners. They were relentlessly kind and helpful. Grateful thanks.

I've used this packaging/shipping company several times, because they are on my way home from work…read more I went in yesterday to ship a package, and the owner was not wearing a mask. I asked about it, and he said, "I don't have to wear a mask, I live here." When I specifically asked him to wear one, he said no. I am very uncomfortable using a small business whose owner puts his own comfort ahead of the customers. It's one thing to not wear a mask; it's another to not put one on at the request of a customer. I was only in the shop a few minutes. He could have complied for me. I am in a high risk group, and he is exposed to members of the public all day. I will find a more accommodating shipping company for future needs.

Went in to drop off packages with labels. Owner had no mask. He was dealing with a plumber or…read moreelectrician (who had a mask) and was ignoring customers. He finally acknowledges me and says to leave my packages on the desk. The place is a disorganized, unprofessional mess, with people's important packages strewn everywhere right near the desk. I almost left because I felt like my packages wouldn't be handled well. I asked for a receipt, assuming he would do the normal fast electronic scan...nope, he sighs heavily and starts hand scribbling 3 long tracking numbers on a scrap of paper. I could barely read it and was uncertain it was even accurate. Just crossed my fingers and left. I said thank you and got no reply. My packages did get to their destination. I am now going to the shipping place near the Lee traffic circle. Highly recommend.

The service here is awesome. I had to get some notarized papers a couple of times and the staff…read moreacommodate it me as to not charge me for redoing them, provided scanning services, paid for a copy I had to attach. All of this with the best attitude and amilw behind their masks. Two ladies were specially helpul Delilah and Ashley. They made my weekend helping take care of this important process. Thanks Parcel Room!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

Someone else's package was delivered to my home by mistake. Different name, different town,…read moresimilar street. The online contacts aren't geared to helping someone who is neither the sender nor recipient. I finally spoke to a human who assured me it would be picked up from my stoop by the end of the day. 2 days later, no one. Lots of rain. This isn't the first time. Is it really my responsibility to drive to another town to hand deliver it? Maybe pay to re-mail it using USPS?

Walked in to do an Amazon return. Conrad was cheerful and helpful something that is hard to come…read moreby these days.

Kittery Storage has been incredibly frustrating to deal with. Not only was the unit not clean as…read morepromised, but I have been waiting nearly 3 months to get my deposit back. I have continued to call and been told that the bookkeeper should have had it out by now and then it never comes. This is for 2 units and so nearly $300 that I am trying to recover. I would not recommend storing your things here, there are enough other places to choose from. The other consideration is the limited access, when you have a big move and are strapped for time, getting locked out at 8pm is a pain.

Always amazing and professional. I've never had an issue with anything the team there has shipped…read moreand packed for me. I would highly recommend them.

The team at this UPS store was incredibly helpful and went above and beyond to make sure I could…read moreprint my documents from my phone and get them shipped. I would definitely recommend them.

This is the only place I go to mail my packages. The staff are very friendly and provide excellent…read morecustomer service. Highly recommend