I needed to send a piece of mail out quickly and I was half a mile away from this post office so…read morestopped on in. It was quiet and very clean inside. The worker who assisted was very sweet and patient with me. An envelope and stamp cost $1.06 total. It was a great experience for what I needed in a quick trip.

Stopped in today to pick up some Post Card stamps, The two employees were very receptive and…read morehelpful in this matter. lobby and main room looked very clean and well kept. Last time I use this post office in this town was over 40 years ago and it was on the other side of the street and much smaller. Good location and very efficient, Keep up the great work.

Went here for a passport. They're such sweethearts. No public restroom, though. You might be…read moresitting around for 2-3 hours if you're a walk in. But they are so nice and personable. Was more pleasant than I was expecting!

One day a week for 1 hour they do passports. Appointments booked out months in advance. What a joke.read more

5 Stars to this Post Office. Last Friday we wanted to ship a 1 pound package to NC so since prices…read moreon everything are skyrocketing we decided to compare prices and I called Fedex and told them about my package giving them the originating zip code and the destination as well. The least expensive was 14 dollars for delivery by Thursday about 5 days total. Went to this Post Office and the lady behind the counter did pretty much the same thing and it came out to 9.10 for delivery by Tuesday. No questions asked we paid the 9.10 and it was delivered on Monday! Cheaper and faster. Plenty of parking The only negative is that the lobby is small and cramped

Filthy inside. Poorly maintained. Ceiling tiles missing exposing customers to fiberglass…read moreinsulation. Poor customer service. Very lazy attitude portrayed by employees. Just because they work for the government does not mean they should shirk their responsibilities. Long lines like the DMV. Quite embarrassing, really.

The UPS store located on Old Trolley is staffed by a wonderful and fast group of employees, focused…read moreon the customer and their needs. Moreover, it's extremely easy to get in and out of in terms of the store and when parking with main street access. Sometimes parking can be a chore but that's an oddity during peak hours like lunch. As far as offerings, s they have a lot of products and services to fulfill your needs as well as emergency items like birthday cards or box tape. They have shipping boxes however I would suggest unless that's a one off, purchasing those types of items at other places to save in costs. Also, they cater to the online shipping community such as Amazon, Etsy or Ebay for example, giving you a separate line from others. Another fun aspect they utilize is bulk printing. An interesting note is that I have my own cookbook which is over 175 pages and I can email them the file (PDF) and they'll print (either one side or front & back) in either color or black and white along with other options like lamination and how to bind it. Forewarning though for my cookbook it averages about $40 per book which is a bit steep imo. I do utilize the UPS store over the post office as it's a huge time saver with a small but easily digestible price increase. When I lived in Texas, I did this exclusively however there's something wrong at this store which I'm going to follow up on. I had a letter sized envelope, the one with the metal tab on it, which I taped over to not be damaged in the machine. In Texas it cost roughly $5 with insurance. However, this store said it would be $42... for a legal sized paper envelope! I ended up going to the post office and it cost, with insurance $6. I'm of the belief that while I was extremely clear and what I needed was obvious the lady had no idea what she was doing. Overall, UPS is a good way to ship things quickly and without headache. However, some of their services might be a little bit of a markup and I think they made a mistake with me once as I stated. That said I've been to this store 5 times or so and had a small mix-up once which I declined to use their service. I'm confident in the future I'll have no such issues. Therefore, I highly suggest stopping by for any of your shipping needs as it's always a fast and friendly experience.

Avoid this branch at all costs. No joke. The last 3 times I have made the drive out there to return…read moresome Amazon packages their "system" has been down and could not do returns. And the staff is rude about it and shows no empathy. I don't think they are technically competent to fix it anyway. Basically each time they act like snotty teenagers. I could even hear them in the back laughing. I have given multiple chances and sorry to say this is the last chance for this UPS retailer.

Visited the post office today to accept a certified letter, and to my surprise, it wasn't crowded…read more The line was short, and I was able to reactivate my PO Box for six months. Customer service was great and the staff were friendly. My only concern is the process: only one person can handle PO Box reactivations, which is challenging for those with full-time jobs especially since that employee doesn't work weekends. It would also be nice to have a post office closer to Cane Bay instead of having to choose between this location, Moncks Corner, or Goose Creek. Overall, service was good, but the process could be smoother.

At first I thought I must have entered a third world country when I pulled up to the parking lot…read more.. rather what is left of it during the construction. As I approached the doors and began to enter the building, I immediately saw the line of at least 50-60 people standing in front of me. Sorry kiddos. Never again. Avoid this place like the plague.

I've used this UPS Store several times, and the staff has always been friendly, helpful, and…read moreefficient. The service has consistently been good, and I've never had any issues with the employees. Apple Maps showed the store as being open on Sunday, so I made the trip only to find a sign on the door saying they're closed on Sundays. I went ahead and reported the incorrect hours on Apple Maps, so hopefully it gets updated and saves others a wasted trip. Overall, it's a reliable UPS Store with great customer service. Just be sure to double-check the hours before heading over, especially on Sundays.

The folks here have always been knowledgeable and helpful. If I need to ship something, this is the…read morefirst place I go to even if it's a bit of a drive for me. Service is great! They will also help you determine shipping options and are very patient.

I just wanted to say that the service at this UPS location was truly excellent. I was supposed to…read moreprint my shipping label at home, but my printer was not working properly and the ink would not print clearly. I came to the store expecting to pay for printing, but the staff was incredibly kind and professional. They helped me print the label at no charge, packaged everything carefully, attached all the stickers and labels for me, and made the whole process so easy and smooth. The customer service was outstanding, and I really appreciate the kindness and professionalism from the team. Thank you so much for your help!

I went in on 6/25/26 but unfortunately did not get any of the employees names. They were very…read morefriendly and problem solved an issue I was having with an Amazon return. I was also provided with helpful and detailed information after asking about specific services they offered. Thank you, ladies! You made my morning start off on such a positive note.

This United States Postal Service branch on Ladson Road is very consistent and reliable for all of…read moreyour mail and shipping needs. They are very helpful and patient when you need assistance or have a series of mailing tasks to be done. I have been impressed with the management and customer service at this branch and have always had a good experience coming on here and left happy with everything accomplished.

We have not been getting our mail for days. This is a recent problem as we have not had an issue…read morebefore. We have received emails from them that we have mail to be delivered to us, and when that happens we receive the mail on that day. We have not gotten any notice on why our mail is not being delivered, and nobody is stealing our mail. We have never had an issue with a mail person at all. This is a serious problem.

The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Had a AM/FM Stereo receiver shipped from here with NO PACKING MATERIALS AT ALL to protect the item…read moreduring shipping and of course the item was delivered damaged.I know things get tossed around during shipping but if it had been packaged correctly it would have stood a chance of not being damaged.If your going to provide a shipping service then you should teach your employees about packing procedures,can't believe they shipped item with absolutely no packing material in the box.Is this lack of concern for process or just completely didn't care.It cost me $64 to get this shipped to KS and now it is wasted time and money all because of carelessness.Management needs to hold people accountable for their actions unless they themselves don't care about process and only care about the money.Hopefully this is not the way all postal pal establishments operate.I will not recommend using this particular Postal Pal on Berkeley Square Lane in Goose Creek,S.C at all.