I like how relatively easy it is to measure, weigh and pay for postage in the app to mail packages…read more Recommend using click-n-ship for best pricing. Free tracking, free mailing label at USPS location if ordered online at time of paying postage.

Possibly the best USPS in Tallahassee…read more This location itself is spacious with plenty of parking. Not to mention, too, that inside the plethora of mailboxes and options overall can be surprising. Had it been another day, I'd have rated this five stars, but I'm dropping to four stars. The reason? I still remember the last time I went when I was attended by an employee who while efficient and pointed me to a machine to take my package, she was a tad short with me and I didn't appreciate that. That was around a week or two ago, and well, if I'm still remembering that, that should say something. If I had her name, I'd have mentioned it to simply avoid her.

This place is located at the end of the strip mall on pensacola with bills bookstore and golds gym…read more It is a pretty big post office compared to other post offices I have seen in town but for some reason I feel like it is understaffed. The wait sometimes at this place is unbearably slow and long.The people who work the front area are relatively nice and helpful though so I overlook the long waits. My biggest problem is whenever I have a package involved and their supervisor. 1. I always have to wait a super long time just to pick up a package because when I ring the doorbell no one comes, I have to complain, and then when they finally go to look for my package usually its stolen or they lost it. 2. I then have to always talk to the supervisor or the post office detectives. The post office detectives are nice. But the supervisor is old, slow, rude, uncaring, talks wayyy too quiet in the loud post office so you can barely hear her, etc. Last time I went in she tried to avoid helping me constantly. First she saw me and walked into the back, then when she came back out she looked at me standing in front of her desk and asked "is anyone here to pick up a package?" and helped the lady waiting behind me. Then when she finally got around to me after me waiting forever she said "I can't help you." Then funny enough her boss was standing behind her and said "can i please see you in my office when you have time?" she then realized and tried to avoid seeing him and said all of a sudden " I am busy, see the long line?". Then she was willing to help me -_- wtf, really lady. She finally did her job (barely though and giving me a huge attitude) and I left after spending 30 minutes to be told my package was either stolen or lost, and they would call me if they find it -_- (They never did). I truly believe the people who work the front desk work harder than her, faster, and are nicer and she deserves to be replaced by one of them. Their supervisor works like she isn't grateful that someone is willing to give her a job or that her job is important, she acts like she dosent care if she gets fired. Overall, I don't mind this place since the people who work the front are nice and helpful when I am trying to ship a package or letter out, but when I have a package coming in......ugh, its always lost of stolen and I hated the attitude the supervisor gave me.

Never open when I've gone. Even after lunch hours, they've still had the sign up and the door…read moreclosed. If I've managed to walk in, never anyone at the counter.

Horrible! The public is paying more money and the service is horrible!…read more Packages dropped off at the PO and never scanned. What is the problem?????? Costs keep going up and service is still the pitts.........

On 16 February 2023 my Medical Navy-Blue Binder which included my Baptist Medical Center…read moreJacksonville Records, Hill Breast Center-Baptist Health Records, Baptist MD Anderson Records and Out-of-pocket Medical Expenses Records (2015 - present) were delivered by Priority Mail 2-Day Service at the: Division of Disability Determinations P.O. Box 7118 Tallahassee, FL 32314-7118. Please Note the USPS Tracking #: 9405 5111 0807 0487 8334 80 On 24 February 2023, I spoke to the Social Security Administration Representative K. Jetson the Clerical Intake Manager via telephone (850-488-4222 Ext. 1015) who adamantly stated that they cannot locate my Medical Navy-Blue Binder which included my medical records and out-of-pocket medical expenses records in their facility. Please help me find the person that picked-up my Medical Navy-Blue Binder (Weighed 5lbs) from the Post Office located at: 2800 S. Adams Street, Tallahassee, FL 32301. Please Note: I am a 100% disabled veteran (P & T).

They have stated that my package was delivered in my mailbox 3 days ago…read more I am sure they mark it as delivered so that they meet their requirements. But it's okay I will pay them a visit. Will give an update when package is acquired

Don't use them if you can avoid it. UPS or Fed Ex is faster and cheaper…read more The USPS has no idea how to run a business, like most of government.

I've experienced the counter staff to be cheerful & helpful (especially when there are two people…read moreworking). The lunch break gets me every time because I'm usually between two other errands and have to wait. But it's not a long lunch, it's a late lunch; currently 1:30 to 2:30. Offering coverage during most people's lunch break is also important! Shifting it away from noon allows customers to accomplish their mailing errand on their own midday break. Hesitate to give a fifth star because I have noticed on some occasions the office did not open on time when there were people waiting (at least once each in the morning & after the lunch break).

The lady at the counter is incredibly rude and dismissive of customers. I went in to drop a pre…read morestamped package, and when I politely asked her where to drop it off, she got angry and scolded me because she said I didn't say "excuse me," which I did, but she didn't hear me. I was taken aback by her hostility, but then again, I have seen her chew out other customers in the past. I will not go back to that post office ever again!

Friendly, efficient staff. Had to overnight a package. In and out in 5 minutes. Will use this…read moreparticular FedEx facility again.

I want to give a recommendation to Keith who was so helpful to me. Due to the lack of a working…read moreprinter, I took and saved pictures of the return labels sent to me by Amazon, and Keith downloaded the via FedEx email and sent the three returned packages on their way. Keith was courteous, professional and had a great attitude. He even wished me a Happy Birthday, which turning 85 has been a new milestone!

On November 18, 2025, I had one of the worst customer service experiences I have ever had at this…read moreUPS Store on Mahan Drive in Tallahassee. Because of tragic events (plane crash) in the UPS network routed through Louisville, KY, my shipment was delayed for days and I knew I would miss the original home delivery window due to pre-planned travel. UPS customer service had pre-cleared a hold for my package at a local UPS location and confidently guaranteed that it would be held there until I returned from a trip. When I woke up this morning, I found that the package was suddenly marked as "returning to sender." This is not an ordinary package. It contains wine worth several thousand dollars and it is perishable in heat and during additional transit. When I called the UPS Store on Mahan, they were completely nonchalant. The young woman who answered and the gentleman she was working with refused to even look up my tracking number. They repeatedly told me there was nothing they could do and would not take the simple step of checking whether the package was still there so that I could send someone to pick it up on my behalf. To make matters worse, UPS customer service specifically directed me to work with this local store to resolve the issue and hold the package. The store simply refused to help at all. No effort to problem solve, no empathy for the situation, and no interest in protecting an expensive and time sensitive shipment. I rarely leave negative reviews, but the lack of basic customer service and unwillingness to even pull up a tracking number at this location was unacceptable.

I am very happy and grateful for the immediate service provided by John and the team here at UPS !…read more Thank you for making my trip from Miami Memorable

Second time I've come to the store while it's hours say it open but when I get there it's closed.read more

The Kerry Forest location is great, super friendly and don't mind answering questions with patience!read more

This is a good business. The owner is a hard working person and has always been courteous to me…read more There is a dog behind the counter and it has never been a problem. I recommend this place if you don't want to go all the way to the post office to mail anything, buy stamps, buy envelopes, cards, unique gifts, etc.

Nasty and smells like that DOG woman has in there. Who in their right mind brings a DOG to a…read morebusiness every day????????????? Place is nasty and very unfriendly. I hope the public sees this and never sets foot in there, you may catch a disease, yes its that bad! Worse customer service I have ever dealt with and don't know what they are doing! Used to be a nice and friendly place, but now its the worst in town!