I like how relatively easy it is to measure, weigh and pay for postage in the app to mail packages…read more Recommend using click-n-ship for best pricing. Free tracking, free mailing label at USPS location if ordered online at time of paying postage.

Possibly the best USPS in Tallahassee…read more This location itself is spacious with plenty of parking. Not to mention, too, that inside the plethora of mailboxes and options overall can be surprising. Had it been another day, I'd have rated this five stars, but I'm dropping to four stars. The reason? I still remember the last time I went when I was attended by an employee who while efficient and pointed me to a machine to take my package, she was a tad short with me and I didn't appreciate that. That was around a week or two ago, and well, if I'm still remembering that, that should say something. If I had her name, I'd have mentioned it to simply avoid her.

This post office don't even put your mail in the box, you have to pay all that box rent and…read morestill take three days to get mail you have to go to front desk and stand in a long line to ask them for your mail and every year yall getting over on people collecting all that box rent ,.yall got to do better charging all that money and no mail.

Walked into an empty store at 11:45am, no workers at the counter all laughing and yelling in the…read moreback. worker walked from back after 10 min of waiting and yelled OH YEA JUST HELP YOURSELF, then proceeded to say extremely rude things to my girl about how she doesn't feel like helping her and doesn't have to. Nothing was said to instigate either

I love this location because they have the self service kiosk that is 24 hours a day! During the…read moreholidays they have staff that are talking with customers standing in line to see if they can help assist them so they won't have to stand in line and wait for someone at the counter. Many times I've seen them be able to shorten the line by having people out on the floor helping. The construction they've been doing has been inconvientient on multiple occasions.

Horrible! The public is paying more money and the service is horrible!…read more Packages dropped off at the PO and never scanned. What is the problem?????? Costs keep going up and service is still the pitts.........

They have stated that my package was delivered in my mailbox 3 days ago…read more I am sure they mark it as delivered so that they meet their requirements. But it's okay I will pay them a visit. Will give an update when package is acquired

US Postal person delivering my mail at 819 McGuire Ave, Tallahassee, FL 32303 indicates they…read morescanned and delivered my package today 4/29/2026. The problem is they did not deliver the package 9300120762602088977588. This is the 3rd time a package has been scanned and shown as delivered at my address and was not received. This is ridiculous. We checked our mailbox as soon as we received the texted verification and there was mail but the package 9300120762602088977588 was nowhere to be located.

I've experienced the counter staff to be cheerful & helpful (especially when there are two people…read moreworking). The lunch break gets me every time because I'm usually between two other errands and have to wait. But it's not a long lunch, it's a late lunch; currently 1:30 to 2:30. Offering coverage during most people's lunch break is also important! Shifting it away from noon allows customers to accomplish their mailing errand on their own midday break. Hesitate to give a fifth star because I have noticed on some occasions the office did not open on time when there were people waiting (at least once each in the morning & after the lunch break).

The lady at the counter is incredibly rude and dismissive of customers. I went in to drop a pre…read morestamped package, and when I politely asked her where to drop it off, she got angry and scolded me because she said I didn't say "excuse me," which I did, but she didn't hear me. I was taken aback by her hostility, but then again, I have seen her chew out other customers in the past. I will not go back to that post office ever again!

Friendly, efficient staff. Had to overnight a package. In and out in 5 minutes. Will use this…read moreparticular FedEx facility again.

I want to give a recommendation to Keith who was so helpful to me. Due to the lack of a working…read moreprinter, I took and saved pictures of the return labels sent to me by Amazon, and Keith downloaded the via FedEx email and sent the three returned packages on their way. Keith was courteous, professional and had a great attitude. He even wished me a Happy Birthday, which turning 85 has been a new milestone!

wife went to return an Amazon, and was inside the store less than three minutes. to me, that's…read moretight.

On November 18, 2025, I had one of the worst customer service experiences I have ever had at this…read moreUPS Store on Mahan Drive in Tallahassee. Because of tragic events (plane crash) in the UPS network routed through Louisville, KY, my shipment was delayed for days and I knew I would miss the original home delivery window due to pre-planned travel. UPS customer service had pre-cleared a hold for my package at a local UPS location and confidently guaranteed that it would be held there until I returned from a trip. When I woke up this morning, I found that the package was suddenly marked as "returning to sender." This is not an ordinary package. It contains wine worth several thousand dollars and it is perishable in heat and during additional transit. When I called the UPS Store on Mahan, they were completely nonchalant. The young woman who answered and the gentleman she was working with refused to even look up my tracking number. They repeatedly told me there was nothing they could do and would not take the simple step of checking whether the package was still there so that I could send someone to pick it up on my behalf. To make matters worse, UPS customer service specifically directed me to work with this local store to resolve the issue and hold the package. The store simply refused to help at all. No effort to problem solve, no empathy for the situation, and no interest in protecting an expensive and time sensitive shipment. I rarely leave negative reviews, but the lack of basic customer service and unwillingness to even pull up a tracking number at this location was unacceptable.

Second time I've come to the store while it's hours say it open but when I get there it's closed.read more

The Kerry Forest location is great, super friendly and don't mind answering questions with patience!read more

This is a good business. The owner is a hard working person and has always been courteous to me…read more There is a dog behind the counter and it has never been a problem. I recommend this place if you don't want to go all the way to the post office to mail anything, buy stamps, buy envelopes, cards, unique gifts, etc.

Nasty and smells like that DOG woman has in there. Who in their right mind brings a DOG to a…read morebusiness every day????????????? Place is nasty and very unfriendly. I hope the public sees this and never sets foot in there, you may catch a disease, yes its that bad! Worse customer service I have ever dealt with and don't know what they are doing! Used to be a nice and friendly place, but now its the worst in town!