The guy today help me through my passport renewal after years. I was very confused with the process…read morebut he helped me through each steps. I feel I might have taken extra of his time so I hope he I didn't get into any trouble.

One of the female workers is deeply troubled and very unkind. Every other worker is friendly but…read moreher, regardless of how you approach her, and it makes mail stops stressful. You end up praying you don't come into contact with her. The carrier also lies when delivering mail to mail boxes. They routinely mark mail boxes full and mark the delivery impossible, yet there is no mail in the mail box whatsoever. Liars & cutting corners at this post office.

I had a package shipped to me from this post office over a week ago and it has been lost since…read morethen. It never actually made it out of the post office, it's been over a week. It's a medium-larger sized box, but not heavy. So it's not easy to misplace. And it's not too heavy to not want to deal with. So I'm not really sure what the issue is? But USPS customer support says it isn't lost. Even though I contracted out for the post office before and I know the "in transit to next facility" updates are automatic when they lack a scan. Not sure how the people are because I don't live here. People are probably good but the USPS system and way it's set up for employees and customers isn't great. Usually it's not the individual, it's the corporation.

Our carrier can't read and delivered the package to the wrong address. The person living at the…read morewrong address decided the package should not be returned. The package contained very important documents that are now lost or stolen for identity theft.

It's the post office near my house, so I must use it. I like that they have a parking lot and mail…read moredrop boxes for oversized stuff that won't fit in your own PO box). They'll leave you the keys in your PO box if possible. You can access the PO boxes until the doors lock around 7PM. This is helpful for those that work and have a life. There are a few workers now, and only 2 of them are friendly. There were 2 workers and both were friendly when I first joined this place. Oh well, change is part of life.

very new to the area, had to send a certified letter, very friendly and helpful with instructionsread more

I can`t say enough great things about this Post office, from the courteous and professional conduct…read moreto the considerate and knowledgeable actions given to the customers. Should be an example to all other Postal Offices!

One of the best post offices I've ever had the pleasure with which to do business. Highly…read morepersonable staff that welcomes customers and treats them like people.

One of my Deputy Yelpers calls this "America's ugliest post office." Now, that strikes me as a tad…read moreharsh, although it is remarkably nondescript. But I don't really care about the exterior appearance anyway. It's really about what goes on inside. Here, you'll see that the staff do take some pride in the place. There are glass-enclosed bulletin boards with various items of interest, local history and otherwise, for you to peruse while waiting on line. (I especially like the inclusion of the Van Gogh "Postman" - took me right back to Arles, if for only a very brief moment.) And you might indeed be waiting on line, especially if you show up at 11:00 AM - when they close for lunch for an hour. You'll have plenty of time to view the "Local History" bulletin board, too. You'll learn that they had something called Lutherland closeby. You'll actually have enough time waiting to commit the entire contents of the bulletin board to memory, if you wish. Naturally these little rural-area outposts have their own customs and practices, which might seem quite mysterious to an outsider. I was the first customer in line when the lunch break was over, but when I inadvertently presented my Deputy Yelper's PO box key along with the parcel notice card (perhaps not yet having entirely returned mentally from Arles) for the parcel I had been sent to pick up, the staff person barked at me (yes, as though I'm a delinquent child, to borrow from another review here), "So what do you want me to do with THAT?" So I quickly apologized for my goof, and as the clerk disappeared in the back, I turned to the other customers and asked, "Are they always so courteous here?" To which some guy (obviously resenting it that an out-of-towner managed to get in front of him for the noon-time re-opening) barked, "Didn't seem rude to ME!" As I said, they have their own customs and practices known only to the regulars. But the sought-after parcel was promptly presented to me, and as I left, tucking the package under my arm, I could only think of how Van Gogh's Postman Joseph Roulin must have carried his parcels in just that same way.

If you're feeling too happy and want someone to bring you down by speaking to you like you're a…read moredelinquent child head on over to this pathetic excuse for a USPS. They will always be happy to refuse your mail if you don't have a PO BOX (but a legal address). It's a shame that in what is primarily a vacation community that does not have mail to house delivery (and you're guaranteed an included PO box) you will be subject to harassment and condescending attitude by the postmaster and his staff. If you manage to jump through the hoops to actually get the included PO Box you'll be threatened that if you do not check it 2x per week it will be delisted and you will be charged. Does it matter that you don't expect to get much mail? Yes - because, as the postmaster claims, he must dutifully stuff your PO Box with the junk mail that he gets regularly. While I understand he must deliver the mail he is given, it's definitely used as more of an excuse to NOT give you a box (or discourage you from having one). It's too bad because the Poconos are wonderful and pleasant except for this sad, miserly exception of an establishment. I wish I could redirect tax dollars to someone who wasn't a misanthrope.

Droopy is back. I've had no issues since he's been gone. Now that he's back, the problems are…read morehappening again. I asked a simple question, why don't the carriers leave small packages at the parcel boxes in my community? He said, "the post office does not deliver packages." I give up! ‍‍

This Post Office has to be the worst since the last Postmaster left. We love in a small town so it…read moreshouldn't be too difficult. They are extremely rude, threaten to send things back, lie to your face, and have a pathetic work ethic. They literally hide and say they are busy to not have to deal with you. 18347 deserves better! I hate going into this place because of the terrible treatment of customers. You just wonder what the problem du jour will be that they will give you a hard time about.

Lake Harmony Post office has come a long way from when Neal & Bob ran it. When it was dirty &…read morejammed packed high with crap & clutter. We were lucky to get the correct mail if we got any mail at all! Poor Bob didn't know much about anything Postal related, but you are only good as your trained! Funny Neil got paid to ride his bike around Lake Harmony because the office was rarely opened back up at 1:00 when he worked! Thank God April took over & cleaned it out & organized it to the way we all remembered it. Christine came back to help run it like it used to be ran when she worked here with Postmaster Jack Pickle years ago. It is not only kept clean but well stocked & organized also. These two women know their jobs. They are pleasant & friendly to talk to. If you have a question, they will answer you & also give options on other ways a letter or package can be sent if you ask. These two are a breath of fresh air, after all the years of ones who didn't care or show up on time to work! It's a joy to be back fulltime in Lake Harmony now that we are retired! Signed not only two very happy customers but so many others we have talked to that love our Post Office here in Lake Harmony!

Post master does not know or abide by Federal Law pertaining to U.S. Mail. Beware of manipulation…read moreof your mail if you have issues with his friend.