Since I was working at a local credit union at the airport, I decided to stop by the airport…read morelocation of the US post office to ship out a package to my friend on the mainland. Although the airport location ss is not a regular stop for me (as I normally go to the Kahala location), I do find the airport postal location to clean, service is pretty efficient, and there are a lot of available free postal supplies which you can help yourself to. There is also a self serve kiosk available, if you choose not to wait in the regular line. Parking here easy, as there is a very large private parking lot for this US Post Office location at the airport.

Today the wait and line was ridiculously long. 1 worker too! Was 2 but 1 had to take her break…read moreleaving just 1 person. The line is now 15 plus ppl. I think additional help during these peak times would make everyone's life run smoother. Frustration written on the faces waiting 30-45 min. Some longer.

Was expecting delivery on Sunday, delivery person came by 130pm and left took the delivery with…read morethem went online checked saying "delivery attempt made" What Attempt? I was at home no one came knocking on door...security in lobby 24/7...Next day Monday I drove over to the post office HOPING I can pick up my delivery No Pickup Slip left in my mailbox from yesterday. I explained to the female at post office counter she checked my ID and delivery tracking # she went in the back came out says "nothing here" So I went drive to post office for nothing. So I called the post office around 11am no answer of course had option to leave voice msg so I did...someone called from postmoffice 12pm so I explained what happened yesterday and this morning, he then said I will have supervisor call u and he confirm my call back number. Monday afternoon 5pm No Postal Supervisor Called and nownthey are closed for the day. I met ipnwoth postal delivery person on the.lobby Monday after returning from post office but she was clueless lost in space lol. I asked the postal delivery person on Monday "do u have my delivery?" and she did not know what i was talking... and I gave once more tracking # and she texted it to postal supervisor. So these two postal text and informed the postal supervisor. No Response from Postal Supervisor. Now DAY 3 from delivery date with out My Delivery!

The woman that works there is very rude. Not helpful at all. All I wanted to do was drop off a…read morepackage that already had postage and she told me to wait in line or go drive to the back which she wouldn't give me directions to. Also, there is no drop off area, just a skinny mail slot which my envelopes couldn't fit through. Customer service is severely lacking.

I enjoy going to Kaneohe post office! The clerks are friendly, helpful and fast. When I got there…read moreabout 10:30 pm approximately 4 people were ahead of me, with two clerks. I was served in about 10 minutes or less.

Kaneohe P.O. is STILL hands down da'bes. We still step aside for Kupuna in line so they don't get…read moretired. We still see the clerks having utmost patience with elders that don't understand packaging fees, and the rest of it. They take TIME, never rushing, talking, smiling...and the Kupuna are happy too. The rest waiting in line? NO PILIKIA, no complaints. We still SMILE in Kaneohe, still respect our Kupuna and I pray that NEVER changes, that we never get Gentrified like Kailua--that WAS a beauty, sand blowing over the road, open yards, no security walls, family town. NOT today. Hope Kaneohe stays local! aloha

Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

4 days ago, a birthday card that was dropped off at the Makikiki post office parking lot dropbox…read morewas received by the (Oahu) recepient, opened and resealed. Even more bizzare, someone had inserted a Goodwill donation paper in it. The card was missing. What is going on within your service??

Mailing a letter in Honolulu, Hawaii…read more.. This Post Office is in an unusual place... Under the freeway! Yes! Really! I guess they're making good use of the space. The parking lot is right there; and there are more spaces across the street! My visit was on a Thursday afternoon. I was on my way home when I realized that I had an envelope to mail. I took the far left lane and passed everyone waiting in traffic in the next lane. Sorry! Parking was free and easy! I could have stayed in the car and dropped my envelope in the curbside receptacle at the exit, but i wanted to go in and look around. The self-service kiosk comes in handy when you are the Do It Yourself kind of person or come after hours. There were free boxes and envelopes in the corner - ready for mailing! The greeting cards and office supplies were further inside of this post office. Overall, this post office is practical, clean, and spacious. It gets the job done!

Location: Same parking lot as the Commissary, adjacent to Mcdonalds and the church…read more Parking: Lots of it! Service/Experience: The service here is consistent, the constantly changing active duty and civilian personnel are all very professional and helpful. Even with long lines and fussy customers they are patient and understanding. As with most post offices just make sure to go at non peak ours like lunch or you'll find yourself there longer than you'd like .

The establishment itself is easily accessible and very clean. The lobby is a lot smaller than I…read moreexpected it to be but it's still nice. I did go at a time where there was hardly anyone there, so I'm not sure how bad it gets when it's busy. It was very hot inside which was kind of uncomfortable. I'm sure peak hours (typically around lunch time) would be worse with all of the extra body heat. Customer service was great though. I was asked what I needed help with right away and received suggestion as far as packaging. Besides the heat, this is a very nice post office!

Literally writing this review of how fun my postal worker was and when it came to picking out some…read morestamps, I couldn't wait to photograph. Isn't he so cute all these manatees and being able to send out my letters have a little personality of this big boy floating to his next destination. Each and everyday I'm starting to appreciate my little neighborhood and how productive and efficient this spot is instead of going all the way to Downtown or Ala Moana or Kalihi this is my favorite spot to get my questions answered and packages delivered :)

Mr. Trey had great customer service and patience with my order and questions! I brought in a ton of…read moreboxes to mail, he was very patient, efficient and funny and accommodating! Great experience!

The holiday shipping season is not for the faint of heart. USPS locations in Waikiki, Ala Moana,…read moreand Nimitz main can daunt you with parking issues, long lines, lack of supplies, and postal clerks trying hard to best explain some shipping nuances and requirements to customers. Then there's the US Post Office in Fort Shafter on December 22. Yes, you need base access. Yes, the address Siri gives you doesn't quite match up with the address posted on the outside of building. Yes, their hours of operation are limited. But at 2:00 pm, there is one car parked outside, a calm, cool environment inside, plenty of supplies, counter space to wrap/tape your box (with donated leftover tape available!), and a voice from the back letting you know he'll be right with you! I had the time to build a couple of boxes to see which one my items would fit in for the one price (best deal in town). Had a nice conversation with USPS professional at the counter, and bought some of the last Christmas themed stamps he had available. What a nice experience!

Shout out to the postal clerk (I don't remember her name although I swore to myself that I would)…read more If you work on/around Fort Shafter, this US Post Office is an ideal location not too far from the PX. However, the hours are very limited (Mondays thru Fridays from 1pm to 4pm), which my be a challenge for some people. Keep in mind you do need base access to get to this facility. I went in on a Thursday about an hour after opening and there was one customer in front of me. That customer had some simple questions which the clerk was able to help her with. When it was my time to get service, the clerk welcomed me and took my package which I had in a self-packaging parcel. She notified me that since is was my own package and it was fairly heavy, it would cost more than if it were in a flat rate box. She even took the time to weigh my package and showed me how much it would cost. After learning the cost, I told her that I would take a flat rate box, repackage my items, and return since I did not have any tape. The US Post Office typically sells tape. Fortunately, the clerk informed me that there was tape available that previous patrons had donated (this was much appreciated cause who wants to buy a whole roll of tape for one package when you have tape at home?)! The clerk showed me the tape, took me to the counter where I can repackage my items, and physically helped me stuffing my items in the flat rate box. What I love about flat rate boxes is IF IT FITS, IT SHIPS! After all my items were snuggly in the flat rate box and relabeled, she rung me up and it was legit $12 dollars cheaper that what I would have paid with my own packaging! So, if you have items that you need to ship and you can fit them into a flat rate box, do so to save some money!

This little office is such a convenient place to "dump" your over purchases into one-rate boxes to…read moreship home. The guy behind the counter is knowledgeable and super friendly. I was able to send a medium box filled with local snacks and shirts for $25 that would have cost me more for a overweight luggage or a suitcase. Really loved this place and appreciated its location

So sad. I rushed here at 20 till five because I needed money orders, but found out it is true…read morethatbThey do not take debit cards. only cash.