Have moved several months ago, submitted change of address and have only once received some mail,…read morewhich was over 1 month ago. Totally unacceptable in every way

This location is small, and is not a typical post office. It appears to be some sort of regional…read moredistribution center with specialty services. I had to come here to get the keys to the mailbox in my new house, and on today's occasion, to pick up a package that required a signature for which nobody was home to sign for on the original delivery attempt. There are only a few parking spaces, and it is not clear where one is supposed to park. There is a small, utilitarian lobby with a single service window. No postage is sold here, nor can you do most of the things you can do at a "regular" post office. The one constant throughout is the friendliness and helpfulness of the staff. They are seriously great, and do a really good job.

I asked the employee if I could ask a couple questions while I filled out my envelope to a New York…read moreaddress. The employee didn't say anything and turned around and left. I stood there for about 15 minutes before someone else helped. If you go here do not expect any customer service.

I went to this post office yesterday late afternoon and the guy postal worker there was very rude…read moreto me. I told him I was new at returning a package back to the sender! Instead of him explaining to me politely about instructions he yelled at me infront of customers and embarrassed me! He was trying to get rid of me! He didn't want to help me because it was close to closing hours! Awful customer service! I will never go back to this location again!

Here is where you escalate a complaint about these people:…read more hotline@uspsoig.gov Any complaint that you put in thru the Web site goes to the supervisor, who is apparently a large part of the problem. If they steal your mail (which is apparently a "thing" with this office), call the police and file a report. Enough people making enough complaints might actually get something to change.

The Vancouver area postmaster is doing a horrible job addressing customer concerns. I asked for…read morehelp with trash being left into my mailbox, and obstructing my mail, and was promised that the offending items of mail would no longer be delivered to me. They even confirmed that it would be permanent, and I would not have to call in again. Here we are a couple months later, and my mailbox is full of loose pieces of coupon trash in which important pieces of mail are getting hidden in. I tried calling and no one is answering. Why are our taxes going to this institution?

I have a small etsy business and have been using this post office regularly for about a year. The…read morepeople who work there are always friendly and helpful. It's certainly not the easiest job to deal with the public under the conditions imposed on the USPS (and a pandemic), but these folks really feel like part of the community, and are always so kind.

Beautiful historic building with great people offering thoughtful service. It's a great post office…read morewith a convenient drive through drop off box for stamped mail.

Decent post office located in downtown Vancouver Washington. Love the old building! Parking can be…read moretricky since there's only street parking available. They do have a few drive up blue mailboxes to mail letters across the street from the main entrance.

I dropped off my package here and it went missing. No updates for weeks. It's considered lost now…read more A USPS lady was kind enough to give me a call and consistently check on the status of the package. However, each phone call only left me more frustrated, disappointed and annoyed. What is the point of the prepaid label drop off if I have to stand in line to scan my package in order to keep USPS and the workers accountable? I don't appreciate the unsolicited 'advice' when the situation is already out of my hands and there is nothing I can do. I've never had a problem with the drop-off box until now. Instead of placing responsibility back on the customer, there should be better accountability or something in place to prevent packages from disappearing in the first place.

I've truly been having great experiences at this location lately, the attendants are always very…read morehelpful and kind to me and always willing to give me what I need to do what I need to do! I think that they've since had new workers since the previous reviews and I really love that the customer service is always A1 here. It makes me want to keep coming back to get my qualities met here. The value is great and anytime I request a service it's met with the fastest expectation. And most importantly, all of the mail that I have sent from this location has gotten to the intended target.

By far the most amazing small post office you will ever visit! The ladies that work there are…read moreamazing. Also, love there is a Shell gas station and mini store with yummy food too.

I was on vacation with my kids and needed to mail a postcard and they were helpful and open hours…read moremost post offices are normally closed.

I went just before Christmas and they were really patient and helpful at this location!read more

Great local post office on Sandy. Expect a little line due to the closing of other offices over…read morethe years, but friendly clerks to help make up for any wait.

would expect a small town to have a good relationship with the public, this is not the case. I had…read morehorrible service in town and not out of city limits. packages not delivered but say delivered. the usual carrier is rude and leaves packages in weather instead of the porch. the post master never holds anyone accountable herself included. all I want is for the packages I paid for to be delivered when they say they should be. 15+ years of dealing with this and when the option to pay more for ups or anyone else is there I use other carriers and never have issues.

The post office in Castle Rock Wa seems to have a hard time keeping carriers. This last one that we…read morehave is horrible! She never delivers the mail anywhere close to the same time each day and sometimes I am not sure it even gets delivered. It is almost 6PM now and my 6th trip to the mailbox (because it is far enough from our house that I have to drive there) still has no mail. We frequently receive other peoples mail and when I return it to her, she never even thanks me. I wonder how often other people receive my mail... and doubt it even gets returned to me. I receive many packages and at times the package wont fit in the box and she will bring it up to our house... but will put all the rest of my mail in the box so I still have to drive down to get it. She is the worst carrier we have had yet and has zero personality.