Larry and his son are amazing. I show up and they know who I am, and most others I see rolling in…read morethere. The big dog is a delight and friendly as well. Overall, this is what small town customer service feels like.... Need a hand out to the car? They already know and are prepared. Questions about shipping? They'll give the best options. Happy as can be...

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

nn no mm n I'm m…read more I've been a customer of Goin' Postal for several years now and have been very happy with this relationship. They know me and my business and have always been great to work with.

The fact they charge 1.00 to ship items USPS when you already have a label is ridiculous. Only…read morestore around that does this.

All of the staff in there are always super friendly! We have never had any issues! And our mail…read morecarrier is always on time! They will help you if you need to return items or locate items! Great customer service!

Stolen package / lost package. I really don't know what's the reasoning for this issue but it's…read moreridiculous. When I called to report that my package was missing i called several time's in a row but still no answer. when i finally called back again the phone was removed off of the ringer, i calmed down waited patiently and called back again. to my surprise the guy that answered the phone told me "well the package said delivered but then went on to say I don't think the sender sent it to us, but if that was the case why did my package say delivered by the carrier and handed off to a stranger.

Speaking solely to my experience with the clerks, this is truly the best PO nearby. Nobody has…read moreresting b*tch face. Nobody is mean when they call NEXT! Nobody seems terribly unhappy to be there. They're genuinely kind. Lorenz, in particular, is consistently humorous and always helpful. They utilize the ever reliable Take-A-Number system, with a red paper tab dispenser just inside the entrance. As I usually have pre-paid labels, I often can sail in and out by simply dropping my package on the closest counter, after scanning it on the machine in the lobby. The one thing that remains a mystery, though I would venture guess that they would tell me if asked, is that the parking lot is almost always jammed - and there are like three patrons inside. My most educated guess is that it's overflow employee parking from the back lot? I go a bit out of my way to come here as I get the most consistent service, tbh!

I don't understand how there's so many low ratings. Anytime I come in. I'm in and out within 20…read moreminutes. I usually come after work so of course that's pretty much the prime time which is understandable. However, even with that being said, there's always 2 to 3 employees upfront assisting. It just takes longer depending on what everyone in front of me is doing. The store is always clean. They offered plenty of services from passports to stamps to notary and much more. I highly recommend this Postal Service location

Eh not so good...Careless home delivery. I guess the box wouldn't fit inside the mailbox so the…read morenext easiest alternative was to just drop it at the box/street. Need I say more? See picture

I have a customer who orders multiple items at one time that require me to box them and take them…read moreto the post office. Today I went to the Chesterfield post office with 40 small boxes and was told I could only have 10 of them at one time handled by the woman behind the counter and then I would have to go back in line and have 10 more done. Then get back in line again and again. I have never been told this before at any post office and I have been mailing these boxes for many years . Today, the female employee who was assisting me, and I use that word, assisting loosely, started out by making a face when I told her the boxes weren't already marked with postage. That's when she informed me that she could only handle 10 of them because @it's a busy post office".. There was no one in line behind me when she started and 3 customers waiting when she finished. When she did finish, they were 3 emojis that came up on the screen - a smiley face, a frowny face and an indifferent face. Before I could react, she tapped on the smiley face and went onto the page where she needed my credit card. She thought I didn't see her do that I remarked that if I wanted to give her a good review, I would've done that myself. The lack of good service at this post office was stunning. I went to the Ballwin post office Saturday and they took all my boxes!! They couldn't believe how badly I was treated at the Chesterfield branch.

Worst post delivery ever! You never know when your mail is going to come or even if it is going to…read morecome. Very hateful lady to talk to. Need people who like their jobs. How can you deliver mail and not like people? Wright City there are a lot of people needing jobs who would love to work. Same with large packages. If your scared of dogs or even tiny dogs call. If people knew they were getting a package they should have the dogs put away, but if not just call them real quick. That's being a good friendly postal worker. And you would get a large tip at holidays.

Worst postal service ever. I moved and it took forever to get a mailbox key, I was told the lady…read morewho does that is on a route and doesn't have time and took over 2 weeks. They do not deliver any packages that don't fit in your mailbox, if it's slightly big they keep and send a note to pick up. They also have shorter hours so it's very hard to get in during their hours if you work a day job.

There was only one person working at the counter and five of us in line, but he got through the…read moreline very swiftly and promptly. He was very kind to everyone did not rush anyone. There's so much to offer between different mailing envelopes and boxes, stamps, different services besides mail and so much more I highly recommend this location

It's a post office. Neither the employees nor the customers want to be here. I did receive decent…read moreservice the other day when sending out a package. I'm sure I'll be back next time I'm in the neighborhood!

I dropped off a package and I was in and out within a minute. Very fast and efficient store.read more

This store in Wentzville, MO is the best! I've been there several times and the employees are…read morealways enthusiastic and helpful. I'm always confident that my packages will be treated with care when I leave the store.