Location is closed- no longer in operation - try different locations - didn't even have drop off…read moremail box

Who leaves a notice that a box containing an office chair can't be delivered because the mailbox…read morewas full?...the Wentzville post office, that's who. Despite only having 3 regular sized envelopes in the mailbox (far from being "full"), using "full mailbox" as an excuse, when my front porch is 20 feet away, to deliver A CHAIR, is beyond absurd.

Stolen package / lost package. I really don't know what's the reasoning for this issue but it's…read moreridiculous. When I called to report that my package was missing i called several time's in a row but still no answer. when i finally called back again the phone was removed off of the ringer, i calmed down waited patiently and called back again. to my surprise the guy that answered the phone told me "well the package said delivered but then went on to say I don't think the sender sent it to us, but if that was the case why did my package say delivered by the carrier and handed off to a stranger.

All of the staff in there are always super friendly! We have never had any issues! And our mail…read morecarrier is always on time! They will help you if you need to return items or locate items! Great customer service!

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Advertise they are a UPS facility but was not able to scan the code to print a label. Older…read moregentleman was unpleasant. Do not recommend the business and will not return.

Worst post delivery ever! You never know when your mail is going to come or even if it is going to…read morecome. Very hateful lady to talk to. Need people who like their jobs. How can you deliver mail and not like people? Wright City there are a lot of people needing jobs who would love to work. Same with large packages. If your scared of dogs or even tiny dogs call. If people knew they were getting a package they should have the dogs put away, but if not just call them real quick. That's being a good friendly postal worker. And you would get a large tip at holidays.

Worst postal service ever. I moved and it took forever to get a mailbox key, I was told the lady…read morewho does that is on a route and doesn't have time and took over 2 weeks. They do not deliver any packages that don't fit in your mailbox, if it's slightly big they keep and send a note to pick up. They also have shorter hours so it's very hard to get in during their hours if you work a day job.

Speaking solely to my experience with the clerks, this is truly the best PO nearby. Nobody has…read moreresting b*tch face. Nobody is mean when they call NEXT! Nobody seems terribly unhappy to be there. They're genuinely kind. Lorenz, in particular, is consistently humorous and always helpful. They utilize the ever reliable Take-A-Number system, with a red paper tab dispenser just inside the entrance. As I usually have pre-paid labels, I often can sail in and out by simply dropping my package on the closest counter, after scanning it on the machine in the lobby. The one thing that remains a mystery, though I would venture guess that they would tell me if asked, is that the parking lot is almost always jammed - and there are like three patrons inside. My most educated guess is that it's overflow employee parking from the back lot? I go a bit out of my way to come here as I get the most consistent service, tbh!

clerk Lorenzo/Lorenza (OFallon MO PO) was so hateful, speaking to me very hatefully, telling me I…read morecould talk to his lawyer and even called himself psychotic and what are people treating him so badly when they don't know what he's dealing with. it was very evident he didn't want to work. wouldn't let me pick my own stamps. said they were already paid for- too bad. disnt give me my receipt. supervisor was standing right there telling him not to talk that way and act that way why is he even on the front lines working with people. he needs to go to the back of the post office and work.

There was only one person working at the counter and five of us in line, but he got through the…read moreline very swiftly and promptly. He was very kind to everyone did not rush anyone. There's so much to offer between different mailing envelopes and boxes, stamps, different services besides mail and so much more I highly recommend this location

I've used this post office for years for my business. There are certain employees to avoid and…read moreothers that will try to help you. Lisa is extremely rude and will do whatever it takes to inconvenience you. Most of the other employees try their best to help you save money on shipping and get you what you need.

This is the absolute best post office! There is rarely a wait, and if there is the employees work…read moreefficiently and get people on their way! I'm never in there for more than 5 minutes to mail out a package. Everyone there is also very friendly and helpful, making it a painless process all around.

Mail delivery has been hit or miss in the past. Last winter 16 days no delivery but carrier did…read moretake my mail for a ride saying she would deliver but, she did not. I made 4 unsuccessful trips to PO to get mail. I suspect we have a new mail carrier because deliveries recently are hours earlier and in the correct mail box. I use mail hold often and usually pick up myself. This week though I chose delivery. No mail arrived but I did get a large pink plastic notice in mailbox that says DO NOT DELIVER THIS CARD. I called 7 times, no answer

location location location... it's quite literally all about location: your location, the…read morerecipient's location and the location of the local post office, oh baby gimme some location... and stamps. I'm gonna need some stamps. I'm not sure how a person gets after-hours stamps but it's gotta be a thing even though the blank wall under "STAMP IT" ain't stepping up to help... but anyway, this is a full sized full service post office with all your postal needs available during normal business hours and 24-hour access to rental boxes. BTW: big fan of the automatic door things that encourage you to move along just like at the airport.

Always courteous, friendly, fast, and very helpful…read more Whether it's a simple piece of tape or advice on how to ship something the most economical and expedient way, they are professionals. It can be busy at times but it's worth the wait. Voting with my wallet and will be be back anytime I need to ship a package.