**Unprofessional and Inefficient- complaint is Against Employee "lead" Eric** This is the worst post office I've ever visited. I asked to drop off a prepaid package--something that should be quick and easy--but Eric, the so-called "lead," insisted I wait in the same long line as others needing full services like label creation. It's as absurd as being asked to stand in line just to drop off a letter. When I questioned why prepaid drop-offs couldn't be handled separately, Eric became rude, dismissive, and unprofessional. He initially refused to provide his name and only reluctantly gave his first name without further identification. His behavior created an unnecessarily hostile environment, especially during the busy holiday season. This post office desperately needs a dedicated drop-off area for prepaid packages. Forcing customers to wait in long lines for something so simple is inefficient and unacceptable. I'll be filing a formal complaint and hope management addresses these issues immediately. read more

US Post Office - It says All over Internet that you are absolutely able to drop off your package with prepaid label without waiting on general line. - Post Offices Near Me - Wyckoff, New Jersey

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Only 1 person to attend a 15 person line. I will be here my entire lunch break. How is it that the lack of service to a large neighborhood community continues? read more

This Post Office deserves ZERO stars. This is hands-down the WORSE US Post Office I have every had the misfortune of entering. I'm not from Wyckoff, but had to stop in to mail two small packages and could not believe how rude the two postal workers at the counter were to all the customers. They literally seemed to go out of their way give people a difficult time, for no reason. When it was my turn to approach the counter I did so hesitantly, fearful that I would be their next victim and sadly, I was. He literally examined my packages (teeshirts) every which way to try and find something wrong with them. He was genuinely more miserable (if even possible) when he could not. I'm not sure how they are permitted to get away with this behavior. Surely, supervisors must have heard about them by now. I left there feeling extremely irritated for no reason, but also relieved that I live elsewhere and will never need to step into that confrontational facility again. read more

Every time I go there I already know it's going to be unpleasant, staff is so rude. I really don't know how someone of them haven't lose their jobs. read more

This is by far the worst post office in America without a doubt. I don't even know where to begin...Every single time I go somethings "wrong" with my packages prepaid label which requires me to "cover the difference" out of pocket. This literally has never happened at any other post office I've been to. They then scan my packages in the system and proceed to turn around and toss them about 3 feet in the air as it crashes into the bin (usually damaging the items within the box). Every worker here is nasty and miserable 100% of the time. Every last one of their workers should be fired in my opinion. After reading hundreds of reviews online about this place, I've come to the conclusion every one of them has something in common.... THIS PLACE SUCKS. Please I recommend do not go here unless you feel like completely ruining your day. (Postal worker Eric SUCKS) read more

Absolutely pathetic....when mailing a slightly thicker envelope, enclosing a special greeting card, it's " flex is checked " and charged substantially extra . Also, we receive mail from adjacent neighbors--- how many parcels of our mail are THEY receiving??...9 read more

Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You. read more

Exceptional service. The employee helped me through every step of packing and shipping my goods, answered every one of my questions and explaining every step of the way. By the way they interact with me and others I can tell they really take their work seriously and know what they're doing. 5 star experience hands down. read more

Terrible customer service... guy with the beard is rude and always has a bad attitude. Been going there for over a year and nothing has changed. Avoid at all cost! read more

Would give it 0 if possible. Guy with s beard once again rude l. 5 people in line and I have a prepaid package (3 of them), 5 people in line and I just want to drop them like every other post office allows, and he yells at me "sir don't mess with the packages I'm dispatching." As if that makes any sense! Every other post office let's you just drop them why wait in line? Horrible service read more

I have been trying to work with this post office for two days about a missing/misdelivered package and second piece of missing mail for days now and have had zero luck speaking with anyone that can help. They keep telling me someone will get in touch but I have initiated every conversation. They don't seem to be taking the issue very seriously. The item had a tracking number and was updated as delivered and never was. Going into the post office itself is very unpleasant, and while I'm writing this I feel the need to mention that my mail is delivered very inconsistently as far as time day to day (as early as 1, as late as 7p) with some days it does not get delivered at all. They really need to work on the level of service. read more

The worst service. I watched our mail carrier deliver our mail and drive off. When I went to retrieve the mail, I found a "sorry we missed you" slip indicating that there was no one home to sign for a certified letter. I went to the post office and asked to speak to the manager and the gentleman at the front told me that the supervisor had just left, took the slip out of my hand and retrieved my letter. When I explained the situation to him he proceeded to defend the mail carrier by telling me he was a "good" mail carrier. I asked how he could be a good mail career if he couldn't walk the extra 5 feet to the door to properly deliver the letter and he continued to defend the mail carrier and said to me "if you want to speak to the supervisor then do so, but he's a nice guy." To sum it up, not only is my mail carrier lazy and not properly doing his job, but on top of that I received attitude from the gentleman at the front desk and it seemed as if he was trying to discourage me from filing a complaint. He didn't offer the manager's name or offer to tell me when he would be available next. Also from past experience, the two or three gentleman that work at the front desk all seem disgruntled and miserable. If you're looking for half decent customer service go elsewhere! read more

The worst, unfriendliest people I have ever encountered. Everyone there looks miserable don't want to help or go the extra mile for customers. Its a shame people there are the ones that makes me go to UPS or Fedex we have better choices now and they should really realize that. I am not surprised if this place close soon. If ever I am desperate I would travel to Glen Rock happy people there always glad to answer questions and help people! read more