I called them and they confirmed they take passport photos. I go in a few days later and they said…read morenow we don't. So F'd up. My kids had to miss MORE school because of this. I hate them

I had a scheduled appointment at 1:45 but the post office employee left early and didn't return…read moreuntil after our scheduled time. The passport person was very friendly when he returned. His coworker on the other hand l was dismissive, rude, and extremely unhelpful.

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

UPS is getting bad at dropping off package and lying about drop off packages I will never use upsread more

This location is useful for sending work samples as needed to colleagues and business partners…read more Since I have a corporate account, my interactions have been mostly to drop off my packages that are already labeled and boxed. I would note however a quick drop off may not be possible due to parking challenges since it is a busy area. Also if your label has any issues (my toner was low on a printout) you will have to email them the label PDF (they can't just print out a new label based on the tracking information). So I did find that to be annoying, especially since they already charge for a new label. I don't think it should be that complicated but I hope it is for a valid reason. The folks are usually helpful and diligent so no complaints there.

Whenever I recieved excellent customer service, I'm extremely grateful and each time I go to this…read moreUPS location, customer service is on point! I came to UPS for thier notary services. UPS offer thier notary between 1:30pm and 4:30pm. I specifcally had a documentation that require two signatures. Quay was the notary at the location and she was pleasant, professional and friendly! She helped signed my paper and I was in and out in out with a breeze, each signature is 5.00 each which was totally worth it for me!

The woman behind the counter told me I had to do a few things to the package before I gave it to…read moreher via Amazon return. I purchased tape to tape the box and she told me I couldn't tape it inside because they offer packaging services. While I left I told her I would have been happy to pay for the packaging services but she did t even offer it to me. Then I had to take the super heavy package outside in the cold, tape it with the tape I purchased from her and then take it back in. I think she enjoyed the show. Avoid at all cost.

I went to have some documents faxed. I have used this…read moreestablishment often over the years. They also have very nice greeting cards. Father's Day cards will be available soon. Great value and convenient.

I've been coming to this business for many, many years and have used them to drop of prepaid boxes,…read moreto ship boxes, and to get fingerprinted for clearances. They are professional and helpful always. Very honest, very reliable. Some of the bad reviews here suggest to me that the customers may have been rude. I have never had any problems, and I come often, so there was clearly something else going on.

I've just moved to Philadelphia two weeks ago. Moving alone is stressful enough but to try and do…read moreit during a global pandemic is almost insane. DMV is closed. Can't get an updated license and not moved into a permanent home yet. All that is important, because to get a USPS box you need all these documentation that you live here that I can't get with the city closed. However, I need to get mail and start getting settled in the city. Googling around I found out the UPS had mailbox's. I had to call around to find a place in the city with available boxes and enter 7715 Crittenden. From the phone conversation on Friday to the interaction in store on Saturday they were phenomenal. Friendly, courteous, and professional. We had a technical issue with the computer when I was there, and there are only two people allowed in store (by-product of the pandemic) so I got to see them interact with several people. I am leaving this review because the level of customer service was just incredible. Must-tasking to help everyone, smiling, helpful and I'm a big believer in giving feedback both ways. Great service needs to be celebrated and I wanted to say thank you. I just wish I gotten the three of their names yesterday to call them by name. So thank you to the 11am crew yesterday!

Best Customer Service! I needed a Notary and both Theresa…read moreand Peter were so helpful and accommodating. The Notary service is reasonably priced. Every person I've interacted with is friendly and get's the job done, especially Miguel. Recently I was in the store, and told Theresa how grateful I was for the outstanding customer service I always experienced there, and another customer joined the conversation and expressed the same satisfaction and did all of her business at this store. I think I'll do the same.

I've used this courier service once and it was a nightmare. Communication wasn't bad, but then…read morethis company just didn't deliver. Literally, they didn't deliver my package. We set up a four hour window, I took off from work, and then I sat at home for four hours. The person, I think the Manager, I was communicating with, went away on vacation and my package never was scheduled. I think... That's what I was told. This place was a few miles from my house, so I went over there that night to pick it up. Sadly, this company ruined a monthly service I was trying to schedule, because I just don't trust this company to value or respect my time.

If I could give a half star I would. They are completely uncoordinated, they're dispatch can't get…read morea address right even after you type and send them a address. They can't get in contact with there drivers. They are completely incompetent and I will never work with them again.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!

I came In with an order of11 copies of a 10 page document…read more I could have done this at home with my computer printer. I received the order with all the odd numbered pages missing. When I came back to the store,they redid the order. Given the time it took,including 2 trips to the store,I would saved time and I et doing it at home. Word to the wise!

Stopped in to see if I could print my coupons since I was closer to fedex then staples. Never used…read moretheir services before. Walked in and no one was at the counter. A lady stuck her head out from another area to assist. First she told me they had a service fee for print services. Then I stated I wld just go to staples. She then told me I could used the printers if I sent my documents to their email address and it would send me a confirmation code. I had to pay the printer before I printed anything which was weird. I used my cc and it did a virtual 10.00 on my card. Then I printed my coupons and it came to 2.47. So hopefully my balance will be there for me to use when I come back. It was easy to use, other then the payment part which threw me for a loop. But I'm glad to know I can go here to print cause it's closer and cheaper then staples!