An older Post Office. Mostly friendly employees. Usually a line and a wait. I always try to have my stuff prepared before going in or filling it out in line. I also utilize the self help postal machine or whatever you call it. read more

Us Postal Office - Post Office. Monroe, MI. - Post Offices Near Me - Monroe, Michigan

Post office was poor service. Scheduled an appointment for a passport and drove out of my way to get there. Was told the passport person was not there but should be soon. They were not. After 20 minutes, I left and ran an errand, came back, and there was still nobody to help me regardless of my appointment. Poor service and misleading website. read more

Best post office in MI. Hard working employees, The Manger is amazing and Corey busts his bottom to help the customer. There's a African American gentleman that is polite, helpful, and also busts his bottom to help. Corey and this gentleman are the post offices dynamic duo and Gabriel is an amazing boss! read more

If I could give this post office a 0 I would. Months ago I took a package, that had to be shipped internationally, to the post office. I paid for the 5-day guarantee that it would arrive overseas within 5 business days. A month later the package hadn't left Michigan. I had no time to wait, as those documents were extremely important and another set had to be mailed out immediately. So, once again, I paid for the 5-day guarantee that the package would be delivered in 5 business days, mind you that each time I mail this 5-day guarantee package I have to pay $100. A month later, this package also has not left Michigan. They had no idea where either of the packages were and couldn't give me a refund because they "can't give refunds until the package is scanned in at its destination". Now it's the third month, neither package has ever been located and the post office refuses to give a refund. On a side note: I mailed the package through DHL, after the debacle with the Post Office, it arrived in 3 days overseas. Suggestion: Do not spend your money on the 5-day guarantee. It would seem that if they lose your package they feel it's good customer service to keep your money while providing no service. read more

USPS does whatever they can to not talk to someone. If you need help call my ass. What a joke.

Won't deliver to my door, twice now, doesn't make me sign for my packages that require signatures but makes others sign for them, can't talk to a human through their abysmal phone service, and doesn't even knock on the door of your apartment. read more

Very disappointed in my delivery of mail. I can expect my mail any time between 9:30am and 7:30pm. No consistency. I also did a mail hold while on vacation and the delivery person was to deliver my accumulated mail at the end of the hold. After 2 days of not receiving my mail, I called this branch and was told that he forgot to pick it up to deliver it. I was told he would deliver it the next day or I could go in and pick it up. I had hoped that someone would have made a special trip to deliver it since it was already late. That was not even offered. We went in and picked it up since I wasn't sure I could depend on him remembering the next day. read more