I chose this company over several other local installers like Momentum, EmPower, and Green Logic,…read morebut ultimately had a mixed experience. While the sales team was professional and assured me they had extensive experience with the strict solar regulations in my area, there was a significant gap between those assurances and the actual permitting process. I was initially told I would only be responsible for a specific village application fee (should the village deny the proposal). Unfortunately it was denied, I was charged $2,500 for various fees including site surveys, administrative costs, and architectural drawings. The project unfortunately did not work out, and the most frustrating part was the permitting and billing hurdle. I had to spend a considerable amount of time negotiating with their customer service team to lower those initial fees, eventually settling on a $1,000 charge for the work performed. They seem like a decent local company, but their internal processes--especially within the permitting department--need better alignment with the promises made by sales. My advice to others is to double-check every detail in your contract before moving forward.

After talking to a number of companies, I contacted our real estate agent from 18 years ago, Jeremy…read moreZucker. He recommended Long Island power solutions and my representative the wonderful David Kowalsky. One of the scam companies I had spoken with and never signed a contract nor indicated I wanted to move forward - after almost a year- out of nowhere, applied for a permit to put solar panels on our house. We live in Yonkers. I was horrified! I had no communication with them and they did this behind my back. It took a couple of months to straighten this out because a fine had to be paid by them to remove the permit. We first needed to put a new roof on before putting solar. It was such a scam and the company was located actually out west. That's when I called my real estate agent Jeremy and asked for his advice because he went solar and was extremely happy, and he had done all of the research. We took Jeremy's advice and we are thrilled! From the very beginning, it was a pleasure working with David Kowalsky. Not pushy. Very easy to reach at any time. He answered all of our questions, very straightforward and was always there for us. He searched around to find the best financing and any of the New York incentives. We first had to get a new roof on our 100 year old house. Once we got our new roof, we moved forward with Long Island power solutions. Everything went smoothly with them and they made the process actually enjoyable. Once they came out to install the panels on our 100-year-old colonial house, we didn't even know what they were here. It was very smooth, and they finished perfectly within the day and put up protection against the squirrels and raccoons of which we have a lot. I was afraid of them getting on the roof and destroying things. Where we live, we have a lot of wildlife. When they finished that day, they left our yard cleaner than when they arrived. We went online finally last September. We have the Ephase app on our phones and enjoy enormously, seeing minute by minute how much power we are drawing in from the sun. We even get power on cloudy days. Like everyone around the New York City and Westchester area, we have been stuck with consolidated Edison, which is a monopoly and for profit. Our bills have been jumping sky high and ConEd has been pocketing huge profit from everyone in this area that are stuck with them. We are so happy to have solar! We have only great things to say about this solar company. We have only had excellent interaction with them and the panels are working great and our representative David Kowalsky is always there for any questions that we have. Highly recommend!

We have had solar panels installed for over a decade (since Superstorm Sandy.)…read more Had a maintenance check and our techs Alex and Antonio were amazing. Very polite and professional! They helped us bring down a squirrel's nest humanely and happy to say the mother squirrel has relocated the babies. I'm so glad I called Empower and these techs were sent. Also, we have had perfect performance from our solar panels all these years. I recommend Empower 100%.

Super bad experiance about this company, they are avoid the warrantee, and when i email to them,…read morethey just reponded 1 time per day, even i ask which way i can have faster reply!!! such a horrible services.

DO NOT USE THIS COMPANY NO MATTER WHAT YOU DO OR HEAR FROM OTHERS. Almost an entire year to get the…read morepanels turned on and then they broke my intenet. Read all details below: A level of incompetence you'd need to experience to believe. We signed on with them in March of 2025. They installed the panels in May of 2025. The panels were installed on the far left of my roof by 2 guys, one of which could not have been more immature and unprofessional with the way he was talking outside my house about doing drugs, getting drunk, and the girls hes been with. When they were done, I noticed there were 2 less panels than they originally told me there would be. My wife, who didnt want them on the front of our house to begin with, asked that they simply come back and center the panels on the roof. That took another several weeks. Then, our "pre-approval" apparently expired because they were too incompetent to ask that it be extended while they were sorting things out on their end since the finance company that originally pre-approved us went bankrupt. It took several more months to finally get a new company to put forth the approval. From there, it was another couple of months before the panels were activated finally in February of 2026. Almost a full year since we signed on with Trinity. But wait, theres more!! I heard from the representative I had been dealing with and he asked if they could come install a monitoring device to my electric panel. I asked if it was a requirement because I really didnt want them coming back to my house. He told me it was recommended and free. I did not respond but he scheduled the service anyway. Two young kids show up the next day to install the monitoring system and guess what! They broke the fiber cable for my internet. So I had to call Verizon to get them to send a tech to fix it and I demanded that Trinity reimburse me. DO NOT USE THIS COMPANY NO MATTER WHAT YOU DO OR HEAR FROM OTHERS. There are dozens of solar companies in the New York area. I highly recommend you avoid Trinity at all cost.

Fortunately, my experience more or less begins and ends with the "floating" salesman at Home Depot…read morein Fairfield. I booked an appointment with a solar consultant for 5PM the next day. At 5:50 I called to cancel, and the person on the phone was apologetic, but said that an attempt was made to contact me about the delay. NOT TRUE. The only contact I had from them was at 3:30 to make sure I would be there. She asked me if we could reschedule. I said absolutely not. When someone asks me for MY time for a sales pitch, THEY are the ones who should make punctuality a priority.

Our system has not been working for three years. Multiple calls to Mercury Solar has resulted in…read morenothing. In the meantime HECO has profited from this Mercury Solar fiasco. Extremely dissatisfied.

From the owner: Solar Heating System; Solar Roof Panels; Solar Electric; Photovoltaicread more

This is 18 months in -- our savings has been tremendous -- more than promised -- and when we had an…read moreissue (because we changed internet providers we couldn't track our production) they came back and reconnected us without any issues. These guys go above and beyond and deliver a great product with even better service.

I have never written a review for any company in my life. I must say I am compelled to highly…read morerecommend PREMIER SOLAR SOLUTIONS, and here's why: I should have hired PREMIER SOLAR SOLUTIONS six years ago; WHY? For whatever reason, my electric bill was out of control. I interviewed every solar company in the Long Island area that existed for the past six years. I listened, I got educated. They all said they were the best and the others were the worst. They were all about making a sale, not about what my needs. I caught so many of them in lies with mis-representing how solar would benefit me. Many of them provided saving estimates that were totally inaccurate. Why did the competitors fabricate? They were only concerned about making a sale to reach a quota. Not looking out for me and my family. After sitting on the sidelines for six years of investigating solar, I was introduced to Chris Hoffman, President and owner of PREMIER SOLAR SOLUTIONS. I placed a call to Chris only to find out he was on vacation with his family in Phoenix and due back in 7 days. Well......in less than 15 minutes I got a call from Chris Hoffman, (on vacation) where he took 45 minutes of his family vacation time to answer all questions regarding my solar needs. I had a proposal from him the next day. (on vacation) The rest was history. I hired Premiere Solar solutions because Chris Hoffman explained how he and his company works and what was the best solar installation for my needs. He never discussed or brought up a competitor or mentioned why his company is better than the competition. He promised delivery and honest results. That says it all about Premier Solar Solutions. Once we agreed to move forward, my installation was quick and smooth. The workers arrived when they were supposed to, and they took the time to explain everything I needed to know about the install from beginning to end. In the past my average balanced budget electric bill was $375.00 per month. Since I installed solar from Premiere Solar Solution my electric monthly is less than $26.00 per month. And that is with many rainy days on Long Island. If you are looking into solar, do yourself a favor and speak to Chris Hoffman at Premier Solar Solutions. Feel free to email me at mediamansml@ gmail .com with any questions about this review.

I can't say enough great things about this company! I asked for recommendations in a local Facebook…read moreparents group, and they came highly recommended. I gave them a call regarding an issue with my solar system, and from the very beginning, they were incredibly helpful, knowledgeable, and professional. They took the time to answer my questions and made the entire process easy and stress-free. I highly recommend them to anyone in need of solar system services

From the owner: Why Sunchain? We are a local residential and commercial…read moresolar provider for Suffolk county, Nassau county, and the five boroughs. We specialize in PV solar, battery backup,EV charging and roofing. We take a grassroots approach with each of our customers by offering solutions to meet their needs and not ours! There are many variables when considering a solar installation, so we take the time to educate our customers and set reasonable expectations throughout the entire process. Our business has been built on word of mouth and our customers experience is what's most important! Call us today for a solar savings analysis. Sunchain Energy, Inc. (631) 415-7562

Our business relationship started out fine. They did a nice job. However, once there were issues, I…read morecouldn't get anyone on the phone for a few months. Since I was busy, I didn't call a lot. But I left messages with no response. I finally called one day from a different phone (I didn't even think of it at the time), and John picked up finally. I explained to him what was going on. He said he logged into my system and could clearly see there was an issue. He said he would get right back to me. That was 4 months ago. I have called several times since with zero response. During this time I have encountered a total of $800 worth of electric bills that I shouldn't have had to pay has a system been properly fixed. I had to call another company and was under the understanding that everything was under warranty. It's not. Turns out what's covered is the actual panels but not the labor. The company that installed them as responsible for the first 10 years. That's why they don't want to call back because they have to now do the actual work. So now I had to reach out to another company. It was almost $300 just to get people out and properly diagnose the system. I'm also going to have to pay for new installation on the panels. You can bet there's going to be a lawsuit and a call to consumer affairs. It's really sad that a company can't even stand behind their own work and ignores you. Not the company you want to be using.

Sam did a ton of work taking out old lighting fixtures in my garage, installed new fixtures and…read moreoutlets, hooked up my salt water generator, moved the pool filter timer, and hooked up two hardwired Ring floodlights. Very professional and did an excellent job. I highly recommend them!