Had to move quick and didnt have time to sort through all my stuff. This place got me set up in…read moreone day and being able to pull right up to my unit made it easy to unload everything. Used the past few months to sort through everything and the office always seemed to be open when I came, which was nice seeing actual people watching the property. Very friendly guys the few times I talked to them. Just emptied my unit and they didnt give me any hassle, which is nice cause the last time I used a storage place it felt like there were a bunch of hoops I had to jump through. Would use them again.

Been using this place for years and it's still the cheapest around. Staff is always friendly when I…read morestop in and I like the no hidden fees/obligations like some other companies try to get you with. We store a car her every winter and the staff makes it easy to reserve and rent. We can cancel at any time with no notice which is really great as we dont end up paying for extra months or cancellation fees.

Im am closing my account soon. Stephen gave 5 star service to me the whole time. I will continue to…read morerent here in the future and hope to work with him again. Thank a lot for the great service

When I was looking to rent here, I called multiple times but couldn't reach anyone. I also visited…read morethe office several times, and no one was on-site most of the time. Because of this poor experience, I left a low-rating review. Shortly afterward, a manager contacted me and asked if I would change my review. She assured me that she would work with me on the rental price when my rate increased, so I updated my review based on that promise. I signed a 4-month agreement, but after only 3 months, my rent was increased without any notice or reasonable explanation. I tried calling multiple times and left voicemails, but no one ever responded. The manager who promised to help me with a small discount never followed through, and I have been unable to speak with anyone. My experience has been very disappointing. Communication is extremely poor, and the advertised price is not necessarily the price you will end up paying.

clean facility great customer service prices are competitive well lit inside and no evidence of…read morebugs or rodents or water damage

Westy has been providing storage services for my family for three years. We have been renting and…read moremoving bins. Employees are professional, friendly and kind. Service is always quick and efficient!!!

8/1/2019 I received 2 contradicting emails . 1. Was from a wonderful professional gentleman called…read moreLewis. The quotation was given to me as below. 2. At the same time on the same date another email came through declining me service 3. Then a phone call came to my phone , a person claiming to be a General Manager Dave telling me smart cube based in my neighborhood on 444 west 55th street will not accept my cheque. I requested something in writing because I was confused since I had approval This is the letter he gave me . No name of a person , No signature on the letter even though I specially asked them to send a formal letter until now this is the contradiction I am faced with from this company. This store has proved to me to be extremely unprofessional in their conduct. One of them is If this a person at a General Managers position write letters like these with no name and no signatures. Does this letter look professional to you at all. Do you think this letter is fake? Do you think some staff is impersonating to be the General manager hence no name is on it? Why would a General Manager write any letter to a client but do not add his name.

Very happy with my experience here. The units are clean and it's well maintained. Most importantly…read morethe staff is very helpful and attentive. In particular, Mike made the reservation process and the checking out feel seamless.

I had a not so great experience with Kilpatrick Moving & Storage. At first we were vetting them…read moreand a few others out and we liked that they were local, the gentlemen who quoted us was sincere, and Michelle the office/sales person assured us we were in good hands. So we decided to move forward with the move because we trusted them. The actual movers themselves were all very good, prompt, and very experienced. We felt like we hit the jackpot as Michelle assured us anything we needed she would take care of us which they did in the beginning to earn our business. When she quoted us hourly rates she said that whatever isn't used we did not have to pay for. Therefore my wife and I worked very hard to get rid of any excess in our old house so that it will help reduce the workload and expense of moving. We moved out of our old home, storage our goods for two months, and moved to our new home with Kipatrick Moving, & Storage. It wasn't until the final move that all of a sudden Michelle said they required a certified check when previously deposit and initial move I had always written them with a regular check. I didn't think anything of it however Michelle said that we must get them a certified check in order for her team to start moving things into final destination. I was annoyed by this already however went to the bank and did as she said. When I came back the movers started moving and did so from 9am and worked until 4pm being a total of 7 Hours which we paid for 8. They charged me for a full 8 hours therefore I reached back out to Michelle via email to ask her about the one hour reimbursement and 5 emails later no reply back her since the job is done and they took my certified check. I even called her out saying she was dodging the question of reimbursement for the one hour. To me it wasn't the one hour reimbursement money it was the honor system that they promised security and fairness and they did not honor what they said. As a business owner you must always try to figure out a way to take care of your customers, and I do not feel dodging your customers was the right way to deal with the situation. I wish I could give higher stars for the actual movers but the final straw for me was the non response back from Michelle and not even a courtesy to say they have no intentions of reimbursement of the final hour.

Excellent company! Great experience! I would highly recommend them. They were all professional,…read morepolite & honest. The guys packed the few items that I didn't finish packing. All my items were safely moved to its new location. There were no items broken & all items were accounted for. Thank you for having such a great crew!

I have storage here because I needed one after moving out of my apartment. This place is secure,…read moreclean and very nice storage spaces. You have to enter a code to enter. They have dolly's you can use to move your things. It's a pretty big storage place. I'm happy with my experience here and the hours are reasonable like 6am to 10pm everyday, even Sunday. These hours are very helpful for people who work like myself, I can go before or after work because the hours make that possible. Pricing is also realistic based off what they offer.

DO NOT GO HERE Employees are nice enough and the place is…read moreclean and convenient but corporate are out of their minds. Total scam business. They raise your rent every 6 months by 40% to 50%. Because of a huge increase over the summer I moved to a smaller unit in the building figuring it would be cheaper than hiring a moving company to go to another company. New rent seemed reasonable in September - just got a notice that it is going up 45% from $178 to $258. Where do they have to nerve to keep increasing at these rates. I am going to move. I heard Westy in Elmsford is good and they guarantee rates for two years. DO NOT RECOMMEND

Great experience. Santiego moved us locally in in 2005. In…read more2026, they were our first and only call to move us from Suffern to South Carolina. Estimate process was easy. I as nervous it seemed so reasonable. Our final price was actually a bit less. Thank you Guy and Maria. The Atlas team was spot on. They were on time and efficient for the pick up and delivery. Nothing lost, nothing broken. Thank you!

I cannot emphasize enough how wonderful working with the Santiego team has been. From scheduling,…read morepacking us up, delivering and unpacking it has been a zero stress process. Maria and the crew, Adelso, Dave, Ricardo and Basilio are so professional and pleasant to work with I can't recommend Santiago enough. Do yourself a favor and book with Santiego Moving. They have been in business over 80 years for a reason. A+++ Service.

I had two moves in the last week. Perfect Moving was recommended for the first move last week when…read moreI was changing storage units. They gave me a reasonable quote, the team showed up at the appointed time and expertly and efficiently loaded and unloaded the truck. The movers were friendly and patient. Today I had a sofa delivered to my apartmen. Dealing with the management setting up the move was seem less and the quote was reasonable. I requested the two guys who moved me before. The manager made sure they were available. So glad they were. Goran and his team were efficient, friendly, pleasant, charming and on time! So glad I discovered Perfect Moving. I highly recommend them.

***Warning this is a scam, Business is unreliable and doesn't render services*** I Would have not…read moreeven given even 1/2 a star, ... Today I moved without the help of SML....Though we paid and hired 3 movers they were a NO SHOW!!!! Like moving isnt stressful enough, today my worst nightmare came true. Our reservation window was from 9-10 am for movers to show. At 9:59 am I called, spoke to Wendy. She advised movers were on their way and GPS says they "should be there by 11 am". At 10:45 am a manager called us to inform us the driver got into an accident and would not be coming. Our answer from them was, oh maybe someone could be there from 3-5 (another empty promise window). Last words from SML "Good Luck on your Move"...wow!!!! Thanks...wouldn't need luck if your company didn't suck!