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    US Van Rental

    4.2 (31 reviews)
    Open 7:30 am - 10:00 pm
    Updated 3 months ago

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    Nelson L.

    Carlos Zárate, MO, and Fred we're an amazing team who helped us with our rental. They made us feel so comfortable and taken care of. As if they are family immediately. I would not recommend renting anywhere else in LA. I will definitely be a life long customer.

    Chris R.

    I rented a van from US Van Rental (www.lax-van-rentals.com), for me and my family (two adults for kids). When I picked up van the initial quick look over showed dark stains on all of the upholstery seats and floor plus a weird smell. I needed the van that day so I pointed it out to the owner (Mo), and took the van. Come to find out the smell was really bad, it looked like it was not disinfected or cleaned, so I had to clean it myself before my family got into it. Definitely not Covid safe van. The owner also Supplied snow chains for the van. I packed up the van and my family and I set off on our trip. As we were driving the whole way the van vibrated with a loud noise due to bad suspension. It was not good and I was afraid the van was not going to perform properly. Also, as expected it snowed where we were at and we had to put on the snow chains. *The owner supplied us with the wrong size chains That didn't work and we were stranded on the freeway for hours until emergency Services came and I had to buy chains for the van. After I dropped off van I contacted Harris and the owner fir a refund and nothing has been done to refund the van for this terrible experience. I do not suggest anyone using US Van Rental (www.lax-van-rentals.com), as their van was dirty, was not sanitized, clearly had a bad suspension, did not provide the right size snow chains, it was a dangerous situation.

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    10 months ago

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    Harris H.

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    2 years ago

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    Harris H.

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    1 year ago

    Highly recommended them! The company offers premier rentals for travelers. The company has a large fleet of vehicles

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    Harris H.

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    3 years ago

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    Harris H.

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    5 years ago

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    Harris H.

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    3 years ago

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    7 years ago

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    6 years ago

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    Harris H.

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    9 years ago

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    Ask the Community - US Van Rental

    Do you have cargo vans rental?

    Yes, We offer both cargo and passenger low roof and high roof vans, depending on your needs. Each rental includes 150 miles per day at no additional charge.

    View All 2 Questions

    Review Highlights - US Van Rental

    I called Harris at LAX Van Rentals and he personally delivered a brand-spanking-new lux van to my doorstep within 2 hours.

    Mentioned in 9 reviews

    Read more highlights

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(2k reviews)
    0.9 miWestchester

    Update star rating now that MGMT has been made aware of the shuttle situation. Safe travels!read more

    Saying I hate enterprise is an understatement- these people don't even deserve one star. CALLING…read moreTHEIR CUSTOMER SERVICE DEPARTMENT GETS YOU NO WHERE-I AM PROOF. Their branch in Miami airport is a flaming dumpster fire (have called customer service 5x no resolution ) - Miami gave us a broken car with a faulty engine - and the enterprise at LAX isn't any better. I lost a custom dog collar in the Range Rover we rented. Immediately called them and filled a form online. Got a message hours later that they didn't find it- a month later got a call from a guy saying he found a dog collar in the Range Rover as he'd accidentally dropped his credit card between the seat . He was kind enough to contact me and send it to me via mail (what was left of it) What I got back was basically a few stones and my dog's tag. Some certified a hole ripped up the collar, made a piece of jewelry for themselves with the clasp and then dropped the pieces they didn't want back in the car. I hope you go to hell. So, not only does enterprise not do their job when it comes to lost and found- either the employees themselves or the people renting cars are kleptomaniacs and steal valuables. Humanity is in a sad place if someone doesn't have money to buy a necklace and steals a chain made for a dog. Enterprise is a disgusting organization and anyone who works for them is inept. A bunch of criminals work here. Truly the worst of humanity and low IQ. Oh and their lost and found doesn't have a phone number. I can't even imagine the things they've stolen from customers / had stolen by the people that rent their cars due to their inability to do their job. This corporation is a subsection of the worst of humanity. * Also in response to Nellie- what a liar. You guys aren't going to do ANYTHING. No one has reached out to me I keep having to chase to get help or a response. LIARS. "Be prepared to share" - what a joke

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    Enterprise Rent-A-Car
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    Sixt Rent A Car

    Sixt Rent A Car

    2.3(1.5k reviews)
    1.4 miWestchester

    Great customer service, good cars and ver reasonable one-way dropoff rates…read more Give them a try - we are happy we did.

    The worse experience I've ever had with a rental car company. My experience with SIXT at LAX was…read moreextremely frustrating and disappointing. When I arrived, there was no line, and I was helped immediately. I thought I was going to have a quick and easy rental experience. Unfortunately, that wasn't the case. After providing my driver's license, I was told that SIXT could not rent a vehicle to me because of the condition of my ID. My ID is legitimate, chipped, scannable, swipeable, and completely legible. I also had my passport with me as additional identification. At no point was I informed of any alternative forms of identification that may have been accepted, such as a temporary paper ID or an expired ID. The policy was not clearly explained, and based on what I read, my ID met the requirement of being legible. What made the situation even worse was that I had booked through a third-party service and traveled to the rental facility with my two young children and a car seat. I spent approximately $50 on a Lyft to get there and another $50 on an immediate return Lyft because I did not feel safe standing around the busy shuttle and traffic areas with my children. The entire experience cost me time, money, and a great deal of stress. I was already dealing with the loss of a loved one that same day and was trying to travel to be with my family. Instead, I was left stranded in Los Angeles while the rest of my family was together. I felt defeated and emotionally exhausted. I can't help but feel that assumptions may have been made about me. I was grieving, tired, traveling with children, and probably looked disheveled. Whether intentional or not, I left feeling judged and unfairly treated. I firmly believe that additional effort could have been made to verify my identity and complete the rental. I just didn't have the strength to go back and forth with the employee about their policy at that time. I don't usually leave reviews for companies, especially bad ones. But to know I had other options and wasn't presented with the alternatives led me straight to yelp. I've rented from Hertz, Alamo, and Enterprise many times and have never experienced anything like this. Those companies have always treated me professionally and worked with me to resolve issues. This was my first experience with SIXT, and unfortunately it will also be my last. If you are booking through Priceline or another third-party service, I strongly recommend researching SIXT reviews beforehand and making sure you fully understand their identification requirements before arriving. Had I known this would be my experience, I would have chosen a different rental company from the start. Because even when they have time to provide the best customer service, they didn't do it for me. The other reviews reflect they should service the customer better as well.

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    Sixt Rent A Car - SIXT

    SIXT

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    Sixt Rent A Car - SIXT Rent a Car Los Angeles Int Airport

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    Budget Car Rental - Budget Fast break & Avis Preferred customers check the board on the 1st floor for car stall numbers.

    Budget Car Rental

    1.4(2.2k reviews)
    0.9 miWestchester

    LB made our experience seamless. We arrived in the fast break line and LB was professional and…read moreknowledgeable. The car that we reserved was not available so LB walked us to our rental to make sure that it was an acceptable replacement. Personal attention goes a long way. Thanks LB! Make sure that you sign up for Budget Fastbreak for faster service.

    I recently returned a rental car and was told everything was good to go (my mistake for not asking…read morefor a receipt). Later that day, I was shocked to see I had been charged late fees and an extra day because the vehicle was never properly checked in. When I went back to the Fast Break counter, they weren't able to resolve the issue and brushed me off. Thankfully, I met DJ outside, and he completely turned the situation around. DJ went out of his way to personally locate the vehicle, investigate what happened, and make sure the rental was properly closed out. It turns out the original check-in was never processed. DJ showed exceptional customer service, professionalism, and genuine care. He didn't brush me off or pass me along, he owned the situation and fixed it. Cristina also assisted and was helpful throughout the process. Because of DJ, what started as a frustrating experience ended on a positive note. Employees like them make a huge difference. Thank you again! 5 stars for DJ!

    Photos
    Budget Car Rental - Long line to get cars that have been previously reserved

    Long line to get cars that have been previously reserved

    Budget Car Rental - The space we were told the second time

    The space we were told the second time

    Budget Car Rental - 1 agent

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    1 agent

    Fox Rent A Car - Go all the way to the end of the LAX Rental Car Center on the ground level to return a car. (New location)

    Fox Rent A Car

    1.7(3.2k reviews)
    0.9 miWestchester

    Renting a car in Los Angeles, California…read more.. My friend, Dan O., gave me a tip that I still use to this day: Autoslash.com I feel like I get the best deals here. That's how I decided to rent a car from Fox Rent A Car. I caught the free shuttle outside of Terminal 6 at LAX. It did seem like other rental car companies had more shuttles pass by, but not a huge difference. The clerk that helped me was friendly and efficient. I found my assigned car fairly easily and rode off uneventfully. So far so good! I didn't even have to fill my tank up yet. Haha! I will fill it on my own instead of paying $5.99 per gallon of gasoline of they fill my tank. I'm quite sure that I can find a lower price than $5.99.

    This is a no-frills operation. The staff said the shuttle runs every 30 minutes, but on the ride…read morefrom LAX to the location some other travelers said they waited almost an hour. I waited about 10 minutes. Once at the location, the line moved fairly quickly to get to the counter. I must have arrived at an off-peak time, the line was short. The cars are located in a large warehouse, so they are out of the sun and are not baking hot. They have you fill out a damage form to show any existing issues with the vehicle and then hand it to the attendant on the way out of the lot. I made sure to be very detailed in my walk through, just to be safe. Returning to the lot is simple, just pull in on the same road the shuttle came in on. The lot attendant will take the keys and finish up the transaction. The shuttle back to the airport picks you up from a canopy by that driveway. Overall, it went well. Just make sure to give a little extra time for transportation to and from the airport.

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    Fox Rent A Car
    Fox Rent A Car
    Fox Rent A Car - Waiting queue

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    Waiting queue

    US Van Rental - carrental - Updated June 2026

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