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    US Van Rental

    4.2 (31 reviews)
    Open 7:30 am - 10:00 pm

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    Chris R.

    I rented a van from US Van Rental (www.lax-van-rentals.com), for me and my family (two adults for kids). When I picked up van the initial quick look over showed dark stains on all of the upholstery seats and floor plus a weird smell. I needed the van that day so I pointed it out to the owner (Mo), and took the van. Come to find out the smell was really bad, it looked like it was not disinfected or cleaned, so I had to clean it myself before my family got into it. Definitely not Covid safe van. The owner also Supplied snow chains for the van. I packed up the van and my family and I set off on our trip. As we were driving the whole way the van vibrated with a loud noise due to bad suspension. It was not good and I was afraid the van was not going to perform properly. Also, as expected it snowed where we were at and we had to put on the snow chains. *The owner supplied us with the wrong size chains That didn't work and we were stranded on the freeway for hours until emergency Services came and I had to buy chains for the van. After I dropped off van I contacted Harris and the owner fir a refund and nothing has been done to refund the van for this terrible experience. I do not suggest anyone using US Van Rental (www.lax-van-rentals.com), as their van was dirty, was not sanitized, clearly had a bad suspension, did not provide the right size snow chains, it was a dangerous situation.

    Nelson L.

    Carlos Zárate, MO, and Fred we're an amazing team who helped us with our rental. They made us feel so comfortable and taken care of. As if they are family immediately. I would not recommend renting anywhere else in LA. I will definitely be a life long customer.

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    1 year ago

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    Harris H.

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    2 years ago

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    Harris H.

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    2 years ago

    Highly recommended them! The company offers premier rentals for travelers. The company has a large fleet of vehicles

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    Harris H.

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    Harris H.

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    Ask the Community - US Van Rental

    Do you have cargo vans rental?

    Yes, We offer both cargo and passenger low roof and high roof vans, depending on your needs. Each rental includes 150 miles per day at no additional charge.

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    Review Highlights - US Van Rental

    I called Harris at LAX Van Rentals and he personally delivered a brand-spanking-new lux van to my doorstep within 2 hours.

    Mentioned in 9 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(2k reviews)
    0.9 miWestchester

    Update star rating now that MGMT has been made aware of the shuttle situation. Safe travels!read more

    Saying I hate enterprise is an understatement- these people don't even deserve one star. CALLING…read moreTHEIR CUSTOMER SERVICE DEPARTMENT GETS YOU NO WHERE-I AM PROOF. Their branch in Miami airport is a flaming dumpster fire (have called customer service 5x no resolution ) - Miami gave us a broken car with a faulty engine - and the enterprise at LAX isn't any better. I lost a custom dog collar in the Range Rover we rented. Immediately called them and filled a form online. Got a message hours later that they didn't find it- a month later got a call from a guy saying he found a dog collar in the Range Rover as he'd accidentally dropped his credit card between the seat . He was kind enough to contact me and send it to me via mail (what was left of it) What I got back was basically a few stones and my dog's tag. Some certified a hole ripped up the collar, made a piece of jewelry for themselves with the clasp and then dropped the pieces they didn't want back in the car. I hope you go to hell. So, not only does enterprise not do their job when it comes to lost and found- either the employees themselves or the people renting cars are kleptomaniacs and steal valuables. Humanity is in a sad place if someone doesn't have money to buy a necklace and steals a chain made for a dog. Enterprise is a disgusting organization and anyone who works for them is inept. A bunch of criminals work here. Truly the worst of humanity and low IQ. Oh and their lost and found doesn't have a phone number. I can't even imagine the things they've stolen from customers / had stolen by the people that rent their cars due to their inability to do their job. This corporation is a subsection of the worst of humanity. * Also in response to Nellie- what a liar. You guys aren't going to do ANYTHING. No one has reached out to me I keep having to chase to get help or a response. LIARS. "Be prepared to share" - what a joke

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Budget Car Rental - Budget Fast break & Avis Preferred customers check the board on the 1st floor for car stall numbers.

    Budget Car Rental

    1.4(2.2k reviews)
    0.9 miWestchester

    The drive from the airport to the rental facility takes around 10 minutes, although keep in mind…read morethat LAX traffic can make the return journey longer. The facility itself looks quite new and modern. Once you arrive, you need to go up to the 5th floor following the signs to the rental counter. It's a bit of a walk from where the shuttle drops you off, so keep that in mind if you're traveling with luggage. There are both elevators and escalators available. Once I reached the counter and was helped, the actual rental process took less than five minutes. One thing to be aware of is that the rental clock starts when you sign the contract, but you then have to go all the way back down to the 1st floor to pick up your car, which takes additional time. Almost 20/30 minutes of people in line waiting to get a car. Drop-off was incredibly easy. Just follow the Budget signs, and attendants guide you through the process. You simply leave the keys in a little basket inside the car, and cameras scan the car as you drive in. I'm still impressed by how they somehow knew the car had been returned with the correct fuel level and without any new damage. The rental time stops as you drive into the return area, which takes away some of the stress if you're cutting it close to your scheduled return time. The free shuttle back to LAX takes around 10-15 minutes, but allow extra time for traffic. The shuttle operates on the lower level only, which is the Arrivals level--the same level where you'll be picked up when arriving at LAX. There are plenty of shuttles going back and forth.

    LB made our experience seamless. We arrived in the fast break line and LB was professional and…read moreknowledgeable. The car that we reserved was not available so LB walked us to our rental to make sure that it was an acceptable replacement. Personal attention goes a long way. Thanks LB! Make sure that you sign up for Budget Fastbreak for faster service.

    Photos
    Budget Car Rental - Long line to get cars that have been previously reserved

    Long line to get cars that have been previously reserved

    Budget Car Rental - The space we were told the second time

    The space we were told the second time

    Budget Car Rental - 1 agent

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    1 agent

    Fox Rent A Car - Go all the way to the end of the LAX Rental Car Center on the ground level to return a car. (New location)

    Fox Rent A Car

    1.7(3.2k reviews)
    0.9 miWestchester

    Renting a car in Los Angeles, California…read more.. My friend, Dan O., gave me a tip that I still use to this day: Autoslash.com I feel like I get the best deals here. That's how I decided to rent a car from Fox Rent A Car. I caught the free shuttle outside of Terminal 6 at LAX. It did seem like other rental car companies had more shuttles pass by, but not a huge difference. The clerk that helped me was friendly and efficient. I found my assigned car fairly easily and rode off uneventfully. So far so good! I didn't even have to fill my tank up yet. Haha! I will fill it on my own instead of paying $5.99 per gallon of gasoline of they fill my tank. I'm quite sure that I can find a lower price than $5.99.

    **Terrible Experience at FOX Rent-a-Car/Europcar at LAX, July 11, 2026**…read more We had an absolutely horrible car rental experience at LAX on July 11, 2026. We arrived around 11:15 AM and had pre-paid through Expedia. We waited almost an hour in a hot building with very limited seating just to check in. The facility was extremely crowded, and many customers were waiting over an hour for their vehicles. The associate told us an upgrade would cost $200 plus taxes, which was just over $220. I remember this clearly because I called my sister to make sure the upgrade was okay since she was covering the cost and paying us back. After authorizing the charge, we were told we would have to wait 45 minutes for a car because none were available. To be clear, our original rental car was not available either. We ended up waiting over another hour. We finally received a car that was dirty and smelled. There were almost no cars in the lot, and we did try to switch to a different vehicle, but the only other option was not a 6-seater, which was the reason we had paid to upgrade in the first place. We arrived at 11:15 AM and didn't leave until approximately 1:30 PM. We lost over two hours of our vacation just trying to get a rental car. The billing was another issue. We were told the upgrade would be just over $220, but the paperwork we received stated the charge would not exceed $304. That was already different from what I had told my sister the upgrade would cost. We were later charged approximately $390, supposedly due to a charge for a full tank of gas. We had filled the car in Malibu the day before and had barely driven it, so there was more than half a tank remaining when we returned it. When we contacted customer service, they were rude and dismissive. They offered only a small credit toward a future rental, which is useless because we will never rent from them again. When my husband requested to speak with a supervisor, we were told someone would call within 72 to 96 hours. When he asked to speak with the supervisor who was apparently there, the representative refused. This was an unacceptable experience from start to finish. Long waits, a dirty and smelly vehicle, unexpected and questionable charges, and terrible customer service. We rented through Europcar, not FOX, but apparently they are connected or operated by the same company. Travelers should be aware of this and carefully check all paperwork and charges before signing anything. **We will never rent from this company again.**

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    Fox Rent A Car
    Fox Rent A Car
    Fox Rent A Car - Waiting queue

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    Waiting queue

    US Van Rental - carrental - Updated August 2026

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