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    USA Cash Services

    4.0 (5 reviews)
    Closed 10:00 am - 6:00 pm

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    3 years ago

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    David R.

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    2 years ago

    Best customer service ever thanks to Amanda. She needs a raise !! So friendly and professional

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    David R.

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    3 years ago

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    5 years ago

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    7 years ago

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    People searched for Check Cashing/Pay-day Loans 2,124 times last month within 15 miles of this business.

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    ACE Cash Express - Inside view.

    ACE Cash Express

    (3 reviews)

    Liz was amazing Came in to cash a check she was…read more Super friendly and helpful Definitely deserves a raise!!

    I was initially pleased with the ease of obtaining a payday loan. Now I am thoroughly disgusted…read morewith ACE and the whole process. To start the loan process, I was advised by my local ACE store (7250 Fair Oaks Blvd. Carmichael, CA) to submit an application for a Payday loan online to make it easier, then I could just come into the store to get my loan. Well, I did as I was instructed and got "pre-approved" for the loan. Then I get an email saying I was approved and the due date was August 8, 2022. I also submitted my banking information online. I was told by my local ACE store that the loan would not be taken out of my bank account unless I DIDN'T PAY the loan (and the banking info was back up for the payment). I was also then told I might not be able to pick up the loan in store since I did my application online (ONLY BECAUSE I WAS TOLD TO)! After some misinformation and confusion, I went into my local ACE store and picked up the loan on July 13, 2022. Next thing I know I'm getting emails saying my loan is in collections and I start getting harassing phone calls from the Collections Department FOR A LOAN NOT EVEN DUE UNTIL AUGUST 8, 2022. After speaking to numerous ACE customer service reps, I discovered that ACE believed my bank account was closed. I explained that it WAS NOT TRUE and my bank account was and STILL IS open. Obviously ACE has some type of system error but nobody gave a darn. Not one person looked into this error to correct it and instead I get treated like a common criminal rather than a customer. I went in to the store today to pay my loan off THREE DAYS EARLY and the customer service rep couldn't find my account but found it under collections. WHY WOULD I BE IN COLLECTIONS FOR A LOAN THAT WASN'T DUE YET?? I can clearly see ACE does not care about customer service. I wanted to be a good customer and I abided by all of the terms of the loan yet ACE does not abide by their own terms. All I've gotten is the runaround and misinformation. So the loan is paid off. I had hoped to do future business with ACE but I no longer trust this company.

    USA Cash Services - paydayloans - Updated July 2026

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