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    Grand Motors

    Grand Motors

    4.6
    (34 reviews)

    If I could give them more than 5 stars I definitely would…read more Rad and Izzat make an amazing team and I couldn't have asked for a better deal. They got me into the car I wanted, at a great price. Rad gained my trust for his attentiveness, knowledge and transparency. He worked tirelessly trying to get me the best deal possible. Excellent customer service. My wife got a car right there and then too. We both were out of there in less than 2hrs. They were very thorough explaining everything in the contract. Grand Motors is changing the way to buy cars. I'm never going back to franchised dealerships. Thanks Rad, thanks Izzat. You guys rock!!!

    My experience buying a vehicle from Grand Motors was, for lack of a better word, fine. There was…read morenothing exceptional about the actual sales process. I test-drove a 2020 Range Rover HSE with nearly 80,000 miles and spoke with Rod, who assured me the vehicle had been inspected by his team after being acquired at auction. He also reassured me that the warranty I was purchasing would help protect me against major repairs, which was important given the age and mileage of the vehicle. Unfortunately, within two weeks of purchasing the car, I began noticing suspension-related noises that were impossible to ignore. During the test drive, I drove around the dealership area and on the freeway, but after driving on rougher roads, it became obvious something wasn't right. I contacted Grand Motors and brought the vehicle back. Rad told me his mechanic looked at it and found nothing wrong. I was essentially told that maybe I just wasn't used to driving a vehicle this heavy. No diagnostic report, inspection findings, or documentation were ever provided to me. Trusting my instincts, I sought a second opinion from a warranty-approved repair facility. Their inspection was thorough, professional, and fully documented. They identified multiple suspension-related issues that required significant repairs. The total cost was nearly $4,000, and the warranty only covered about $1,000. I ended up paying over $2,100 out of pocket on a vehicle I had owned for less than 30 days. To make matters worse, the vehicle sat in the repair shop for approximately three weeks while the warranty company sorted out coverage issues. During that time, I was already making payments on a vehicle I couldn't drive. The independent inspection also revealed that the rear brakes were at 2 mm or less. In my opinion, that is something that should have been identified and addressed before the vehicle was sold. As a parent with a young child, vehicle safety is not something I take lightly. To Grand Motors' credit, Rad did agree to replace the rear brakes. However, communication throughout the process was poor. I was never provided photos, detailed findings, or clear explanations regarding what was being replaced. Everything felt vague and reactive rather than transparent and proactive. What frustrated me most wasn't that I bought a used vehicle and encountered repairs--that comes with the territory. It was the repeated dismissal of legitimate concerns. Being told "nothing is wrong" when an independent mechanic later documents multiple issues doesn't inspire confidence. Instead of feeling heard, I often felt like my concerns were being minimized. I want to be fair and mention that Rick was always pleasant and professional to deal with. My criticism is not directed at every employee. However, my overall experience with management left me questioning the thoroughness of their inspections and their commitment to transparency after the sale. Today, the vehicle still has noises and issues that will likely require additional repairs. Looking back, I would not purchase this vehicle again, and I would not purchase from this dealership again. If you're considering buying from Grand Motors, I strongly recommend having any vehicle independently inspected by a trusted mechanic before completing the purchase, regardless of what assurances are provided by the dealership. . Caveat emptor -- buyer beware.

    Star Auto Group

    Star Auto Group

    3.8
    (16 reviews)

    The service of this place was excellent from the moment I reached out to see if I can get approved…read more. Till I signed the contract. A family owned business very friendly. Jesus was very professional and was ready to go above and beyond to make sure you walked out with a car and a good deal . The value of the car was perfect . My down payment was easy and reasonable. The car itself was very brand new even with one previous owner

    I had been searching high and low for a car for my son . I drove pass the dealership and saw a…read morevehicle I liked. I test drove it and I went home. All these dealerships are saying they can't work any deals because of Covid. Which is a lie we have always known that when paying cash anything can be worked out anyways a single parent and a budget to work with. I wanted to get my son a car for graduation. When I tell you Jesus made that all possible. When I went back praying they still had the car because I was to busy working and the weekend had come. That Monday I went back and it was there. Someone was gonna buy the car but didn't have the deposit.. that was nothing but God. I'm writing this because I have never felt so good with any dealership than I did with this one. The fact that when I asked do you guys give any deals for cash paying customers. We all know when you buy a car everyone negotiates that's life. I found so many dealerships crying about not being able to as if they really couldn't negotiate a price for you but Jesus did.. I thank you for helping us out and getting my son on the road... thank you If you're looking for something and they have it, buy it because they are good people

    San Diego County Credit Union

    San Diego County Credit Union

    3.5
    (79 reviews)

    This location has been exceeding my expectations for the past 3 years now. About 5 years ago I had…read morea shabby experience. Then, 3 years ago it was great. Now, they have been consistently great at customer on my visits. The security guard is friendly and opens the door for customers if he is outside, and this is nice. The line was super short when I arrived at approximately 2 or 3p on a Monday afternoon. I appreciated that the customers being taken care of at the teller windows were all smiling and happy when they walked away from being helped. The teller that I had was Audrianna. She was very customer service oriented and her appearance was very professional. I compliment her on her beautiful nails. She took care of my transactions with ease and also with a smile. I appreciate her professionalism and great customer service. Employees like Audrianna are exactly what businesses need representing them with customers. Thanks!!

    Sdccu online banking not user friendly, I can't do anything. Won't let me log in to connect to add…read moreit on my ROTH IRA. It's so hard to navigate on the app just to send a voided check to my employer or even order checks! I have to go through everything one by one to try to find what I'm looking for. i have to message all the time just to figure out how to connect this bank to literally anything. Can't even use zelle. This bank sucks so bad. I'd rather transfer to a different bank. Complete waste of time looking trying to do anything with this bank. Not recommended 00000000/10 The only good thing about this bank is the employees inside are nice. online banking however )

    Navy Federal Credit Union

    Navy Federal Credit Union

    2.8
    (63 reviews)

    I am writing to express my disappointment regarding an interaction I experienced at the Navy…read moreFederal Credit Union branch located at 1727 Sweetwater Rd #106, National City, CA 91950, on June 3rd at approximately 12:40 PM. The employee involved was the security guard stationed near the entrance, a Black male who was managing the line and directing customers entering the branch. Upon arriving, a security guard was directing customers to wait in a line outside because he stated that the branch was very full inside. I joined the line and waited approximately 10 minutes with several people ahead of me. The guard then called out asking who needed customer service. I responded that I did, but two men standing behind me spoke louder and immediately walked toward him. Despite the fact that they had arrived after me and others who were already waiting, he allowed them to proceed ahead of everyone else. I remained in my place because I assumed the line existed for a reason and that everyone waiting was following the same process. The guard then addressed me and stated, "Young lady, you need to tell me what you're here for and you need to speak up because I don't know." I explained that I was frustrated because two people who had been behind me in line were allowed to go ahead of me. I questioned why customers were being asked to wait in line if the order was not going to be respected. Rather than handling the situation professionally, he continued to approach me and loudly question me in front of a crowded lobby about why I was there and what services I needed. I felt embarrassed being put on the spot in front of so many people. I explained that I was there to obtain a replacement credit card and make a deposit because my current card was damaged and I was unable to complete the transaction outside. As a customer, especially during what should have been a routine visit, I did not expect to be treated in such a dismissive and confrontational manner. By the end of the visit, I was visibly upset and shaking. The issue was not the wait time itself--it was the lack of professionalism, organization, and respect shown during the interaction. I believe this employee needs additional coaching regarding customer service, communication, organization, and line management. The confusion and frustration that occurred could have been completely avoided with clearer direction and a more respectful approach toward customers. This was not the best first impression walking into the branch and conducting business there. I have visited Navy Federal previously and have never experienced anything like this before, which is why this interaction stood out so negatively. I hope this feedback is taken seriously and used as an opportunity to improve the customer experience for future members.

    This Navy Federal is newly remodeled since the last time I bought our friend here. We were greeted…read moreby a nice employee with a smile and she asked what was the business he need. Which was great he need a few people to talk too. I got in line for a tell and it started at the end and before he was done the line was a couple of people away quick quick quick. And after he went to go sit down a financial person. After about all his banking was meet his was happy and the guy was so friendly too. They were smiling and he done and out the door. Very nice office and employee's here

    Karz Plus

    Karz Plus

    2.4
    (99 reviews)

    My old car wouldn't pass smog and I couldn't afford a new car. I was on the fixed budget and…read morethought it would be impossible to ever drive again. I call Steve Fuentes at Karz Plus in National City and explained my budget and what kind of car I was looking for. He told me to come by and check out what he picked out. I was amazed at his choices and thought I could never afford those cars. After I test drove a few of his picks I fell in love with one Kia Sportage. It was a perfect fit for me. Affordable, roomy and clean. Stephen help me get it financed and kept my monthly payment lower then what I initially said. I am so pleased with the service and satisfaction with Karz Plus and with Stephen Fuentes. I told my son, and he bought a car from there too. Thank Stephen for everything!!! I love my Kia. Sincerely, Susan Hayes

    Within just three months of purchasing my car, it started having serious issues. The only time this…read morecompany communicates is when they want money -- otherwise, they completely ignore you. I have a warranty and followed their instructions to take the car to a specific mechanic. It's now been over a week, and I've received zero updates or communication. On top of that, the mechanic they sent me to can't even work on the vehicle. My car has been sitting in a lot uselessly, and I've had to spend $80+ per day on Ubers just to get to work. This entire situation is unacceptable. I will be filing a formal complaint with the appropriate consumer protection agencies, and I am now considering getting legal representation to handle this. Do not trust this business. Save yourself the stress, money, and time -- go somewhere reputable.

    USA Checks Cashed - departmentsofmotorvehicles - Updated July 2026

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