Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

Arrived on time and clearly explained the service they performed. Highly recommend this company.read more

If we could give them zero stars, we would. Their water heater failed after three years. Their…read morewarranty is meaningless and the customer ends up paying for everything. We were told that they do not cover labor past one year, however, that is nowhere to be found in their warranty document. Spent extremely long wait times on the phone and when we finally did speak to someone, was told that this is normal. From all the reviews we've read, the experience is the same. STAY AWAY FROM THIS COMPANY!

We purchased a water heater manufactured by this company in December. It is faulty and the pressure…read morerelease valve triggers from the inside continuously. I had our maintenance men check it to be sure and they confirmed I needed to return this to the manufacturer. I have tried calling the number numerous times. I have also emailed help@hotwater.com which is listed on their website and sent pictures as well. I get NOTHING from them. This is absurd. This cost almost $600.00 and flooded my new office more than once before we determined what was wrong. I will NEVER use this company again and I will be going to the BBB.

Really great service! Responsive, clean and knowledgeable! Will definitely reach out LP again!read more

From the owner: Lucas Plumbing is licensed, insured and family-owned and -operated. Our owner has over 19 years of…read moreexperience and the skills needed to solve a wide range of plumbing issues. Rest assured that we'll complete your commercial or residential plumbing project on time and without leaving a mess behind. We aim to exceed your expectations for our plumbing company in Westmoreland, TN.

I had a leak with my water heater. They were very responsive and showed up on time. They were also…read moreable to fix my problem.

From the owner: Wayne’s Plumbing has 10 years of experience. We specialize in water heater repair/install, drains…read moreand water lines, garbage disposals, clogged drains, toilet repair/install, faucet repair/install and shower and bathtub repair.

Precise and professional. they were able to resolve my plumbing issues and advise me of multiple…read moreoptions to fit all my concerns. I would recommend them wholeheartedly! They were even willing to discuss future renovation plans while solving my immediate issues.

So I have had a year with plumbers and plumbing issues, it seems like…read more Nothing major, but what were two minor issues resulted in asking for follow-up from another plumber who did a little work; while that plumber was friendly and made extra stops free of charge to follow up on his work, the issues were never really fully resolved. Another issue came up (minor, but necessary) so we looked around for a different plumber in our area. Found "Above the Rest" via Google and called, booked an appointment. They did a full inspection and diagnosed our issues, eased our worries on some other issues, and we called them back to install a sink which they did shortly after in less than an hour. They also took care of our other issues. Friendly, fast, efficient, and fairly priced. Would recommend to others.

Wish I could leave a negative star. When the man showed up to fix 3 leaks, he broke the 3 items he…read morewas supposed to be fixing. He went upstairs to fix shower leak, and broke that faucet. He had to go to Lowe's in Springfield to get new parts, and I was probably charged for those. He next tried to fix leak in bathtub in master bath, and somehow broke the drain. When he tried to fix leak in sink in half bath, we ended up having to get an entire brand new faucet system. When he came back a 2nd time to repair the things he broke, I asked him if he is a licensed plumber, and he said he is not. When I called JR to report the problems, he was VERY rude to me, so I would NEVER call this company again.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down…read more Very pleased with the experience.

Adam provided fast, efficient service and saved me a significant amount of money. I had a loose…read moreshower handle, and two other companies claimed the repair would require cutting into the wall to install a new valve. Instead, Adam sourced the necessary parts from Home Depot, allowing me to return the valve and shower components I had purchased on Amazon. He documented his exact start and end times, completing the job in just under two hours of labor.

From the owner: For all your service plumbing, water filtration sales & installation contact Adam with Pure Water…read moreMinistry.

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.