If you want an experienced plumber that knows his business, treats his customers with respect, and has extremely fair pricing, and great communication then my strong advice is to call Mark and his team at Prodigy. They saved us about $15K which we would have paid to the other plumbers if we went with their recommendation. Our 6 unit building had a shared sewer line blockage that created a minor catastrophe in Unit #1. The extreme emergency of the situation(sewage was involved) required finding a fast response and quick action. Hiller Plumbing was called for a Hydrojet to blow out the clog and resolve the problem. Hiller could not resolve the problem and still charged us $5200(were not paying) Hydrojet services can range in price but usually it's $700 to $1200. Hiller also wanted to charge us another $10K to dig up our lot to reach the pipe and clear the blockage. Through a little research the next morning I found Mark at Prodigy. I explained the problem and he 90% guaranteed he could resolve the problem with a Hydrojet, even though the other plumbers failed. The cost would be $800 or no charge. Amazing! He arrived the same day, removed the blockage and cleared the pipe in about 4 hrs of work. He put in the extra time in and was persistent on not breaking ground if it wasn't necessary. Problem resolved. Thanks again Mark! We're all much happier now and plan on calling you for any future plumbing needs. read more

27 years ago we managed to buy the only wood house in our neighborhood. It is now almost 50 years old. Need I say more? Well, besides exterior maintenance demands, we also inherited old pipes and plumbing that have only gotten older with time. On a septic system, we began to have inside back up issues from scaly iron build up to roots that seemed to be intruding everywhere. Several reputable plumbing companies offered an expensive solution; replace the pipes, specifically the main line that runs from underneath our slab to our septic. It was cracking and crumbling, a heartbeat away from collapse. Having heard of CIPP, a procedure which lines the interior of such pipes instead of replacing them, I found Prodigy Plumbing on line and had them give me an estimate. Mark was so professional and informative that I gave him the green light to proceed. His crew arrived right on time with state of the art equipment. Extremely polite and courteous, they completed the CIPP work in a day. Thrilled with the results, I happily started flushing toilets that now drained quickly and efficiently. Having saved thousands of dollars, I am a very satisfied customer and would encourage anyone with old pipes to give Prodigy a call. You won't regret it! read more

I recently had the pleasure of using Prodigy Rooter and Drain for a hydro jet cleaning and sewer liner installation at my home. Mark is a top-notch plumber. His expertise and attention to detail were evident from the moment he arrived. He took the time to thoroughly explain the entire process, ensuring I understood each step and its importance. Mark's dedication to his craft was clear as he meticulously carried out the hydro jet cleaning, ensuring every inch of the pipes was spotless. I was able to view the pipes before and after through his advanced camera system. The sewer liner installation was equally impressive, completed with precision and care. Throughout the job, Mark maintained a friendly and professional demeanor, making the entire experience seamless and stress-free. I am incredibly satisfied with the outcome and the high level of service provided. Mark went above and beyond to ensure everything was done to perfection. I highly recommend Prodigy Rooter and Drain to anyone in need of plumbing services - their knowledge, skill, and customer-focused approach are truly unparalleled. read more

Had an unfortunate mishap that resulted in our main sewer line getting completely clogged, the entire house was backed up. Realized this at about 8pm on a week night in a house of five. Called Prodigy Sewer & Drain, and glad I did. From the initial contact, Mark was extremely pleasant to work with. Responsive, polite, friendly, and the communication was fantastic. Crew came out to address the issue, and they were also great to work with. Also kind, punctual, knowledgeable, and attentive. The issue turned out to be worse than initially thought. Prodigy immediately updated me with a summary of the issue and recommendations with reasonable cost estimates. They then immediately got to work and fixed the issue. If you ever find yourself in the unfortunate position of needing a sewer and drain specialist, highly recommend Prodigy. I'd give them more than 5 stars if I could. read more

Mark at Prodigy Sewer & Drain was a joy to work with. Not only was he helpful in diagnosing my problem, he had technology readily available to provide multiple options in how to attack the issue. If someone had a need for diagnosis, descaling, hydro-jetting, or pipe lining, I doubt there's anyone better to work with in Middle TN and I'm not sure other companies have the modern equipment he has to tackle tough problems or hard-to-get-to pipes without major demo. When I left a message, he responded quickly and was super helpful, considerate, and very professional, even down to shoe coverings when entering my home. If you have a plumbing issue, I would definitely consider Prodigy. read more

I recently had a fantastic experience with Prodigy Plumbing Sewer & Drain. Mark, the owner, responded quickly and communicated thoroughly every step of the way. I appreciated their honesty in explaining what needed to be done and felt reassured through the entire process. When my water heater burst, they took the pressure off by handling everything with expertise. The technician was not only helpful but also insightful, making me feel confident in the quality of their work. I would recommend Prodigy Plumbing Sewer & Drain to anyone in need of reliable, professional plumbing services! read more

I can't say enough good things about my experience with Prodigy Plumbing Sewer & Drain. Mark, the owner, was incredibly responsive and clear in his communication, which made a stressful situation so much easier to manage. They were upfront and honest about what needed to be done, and the technician went above and beyond to explain each step of the process. When my water heater burst, they took care of everything seamlessly, and I felt completely confident in their work. If you're looking for trustworthy, skilled plumbers, I highly recommend Prodigy Plumbing! read more

Prodigy Plumbing is an excellent plumbing company lead by Mark, who we can't share enough praise to capture his talent and character. Our neighbors have hired Prodigy Plumbing as well and have raved about how well the work was done and how pleased they are with this company. I highly recommend Prodigy Plumbing no matter how large or small the job may be. Not only do they resolve the problem, they are eager to help provide advice to prevent future issues. read more

I can't say enough good things about Prodigy Sewer & Drain! We had an urgent issue. They responded immediately to my call and came out the same day -- even on a weekend. The service was incredibly fast, efficient, and professional. Mark, the owner, was super friendly and took the time to explain everything clearly. It's rare to find someone this reliable and personable. Highly recommend to anyone needing quick, quality plumbing help! read more

The water pressure in our shower was low and slowly getting lower. I called Prodigy and discussed the issue with the owner Mark Ellefson. He was very friendly and after reviewing the issue sent David out to thoroughly analyze the problem. David explained what needed to be done and provided an estimate for making the repairs. He made the repairs and resolved our problem. If you have a plumbing issue, I highly recommend Prodigy! read more

Mark was really great to work with, he was very informative and took a lot of time explaining everything about what could be the source of or issue with the sewer line and how to fix it. He is very personable and showed up when he was supposed to and his rates were very reasonable. We highly recommend Prodigy rooter and drain they are a very solid company, you can't go wrong with them! read more

Mark and his Prodigy team are fantastic! They have taken care of both our business needs & home repairs, and continue to be my family's "Speed Dial" Plumber! Excellent communication, quick and punctual appointments, and very reasonable prices. (They charged HALF of what the other guy quoted to fix our sink drain!) Great service & company. read more

Just wanted to drop a quick thank you to the Prodigy team for the removal of a pedestal sink and install of new vanity in our 1/2 bath. Awesome job and paid attention to the details around things like making sure to use booties in and out of the house to make sure they were keeping the floors clean. Great job Prodigy, you'll be on my speed dial. read more

Mark, the owner of Prodigy, is the most trustworthy business owner I have ever met in my life. He goes way out of his way to give the best service possible, and his prices are amazing. We needed our old cast iron sewer lines from the 1950s repaired and he over-delivered as always. There is no better company out there. I HIGHLY recommend them! read more

I was panicking because my water got shut off because I had a leak. Not fun when you have 3 kids that need to use the restroom every 30 minutes.... but when Mark came he calmed me down. He was so nice and got right down to it. So fast and very professional will definitely be recommending to my friends and family. Thank you prodigy drain read more

Mark and his team at Prodigy plumbing are fantastic! Him and his team helped hydroclean a poor flowing drain in our house. They are so knowledgeable! If you need plumbing work done especially with drain clean and underground pipes these are the guys! I saw the camera after they cleaned the drain and it looked brand new on 20yr old pipe! read more

Mark did an amazing job attending to our families needs. He communicated promptly and let us know once the equipment arrived, he would be available to install our faucets. I would 100% recommend Mark for future plumbing jobs, knowing that he was highly reliable and 0 issues post installation. read more

Prodigy installed CIPP in my 60 year old Cast Iron Sewer pipe that passed under my drive and garage to the street connection. Also lined my 100 year old pipes under my house. Work was performed flawlessly. Mark and his team are great people to work with. Highly recommended. read more

I've been recommending Prodigy to my clients that need new sewer lines and all of them spoke so highly of the service, the team, and how their solutions were the best and at the best price! Thank you for helping all of us! Great to have a plumber that I can recommend! read more