2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

They were great to come out and replace our water heater that had failed. Great service and…read morecompetitive pricing

I spent hours and countless tools trying to get a nut off of the fill valve before moving out of my…read moreapartment, as I had installed a bidet and needed to uninstall it. This team was able to work me into a completely full schedule this morning because they know I was in a tight bind to return the keys back to my apartment. Richard was extremely kind and professional and helped me out in 10 minutes. He also has the most positive attitude and was so helpful to me during this stressful time. I shouldn't have even struggled, will definitely reach out to Mid10 in the future and recommend them to anyone who needs help. Thank you a million times over!

I cannot recommend electrician Greg Stark and Lee Company enough. I was attempting to tighten…read morelight switches that were loose (thinking that you can do this from YouTube is not recommended, nor is any electrical work on your own..I learned a lesson) and due to loose wiring I actually received an electrical shock and had sparks flying and heard a pop and had to go to the ER to get an EKG and be checked out. I was worried to say the least, and in urgent need of professional help, worried for a possible electrical fire at home too. I called Lee Company , and despite the late hour and the distance they had to travel to reach my home (they drove 2 hours), they came at 10:30 p.m, were calming, professional, and empathetic to my stressful situation. They not only fixed the immediate hazard but also took their time, were kind, professional, took time to answer questions, went above and beyond, was very talkative, and it felt like having a knowledgeable friend over versus an electrician. Their expertise was evident as they quickly identified the underlying issue and corrected the wiring that caused my shock and replaced light switches as well as helped with other concerns I had (an outlet that had to be replaced, etc). This level of dedication and after-hours emergency response is rare. They turned a scary situation for me into a safe and secure one. If you need a reliable, expert electrician who genuinely cares about their clients' safety and peace of mind, look no further. I am highly thankful too of my initial phone call with the after hours customer service who sent Greg Stark out. She was so kind, kept me updated, made certain my concerns were heard in regards to why I needed service, made certain that I would be taken care of after hours by an electrician. Lee Company will be my go to company for all needs regarding home.

We only use Lee Company for any home improvement project. They are awesome and very knowledgeable.read more

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Jarrad was great. We were having trouble with our Big Ben whole house filtration system and he came…read moreright over. Replaced what needed replacing for it to run perfectly. Thanks man!!!

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

Our air conditioner went out with a house full of kids visiting from out of State. My neighbor…read morerecommended Joslin and thought they may do after hour services. I called and left a message with the answering service and a short time later got a call back from Chase. I told him the issue and very happily accepted the after hour charge which was very reasonable. He diagnosed the problem in about ten minutes and had us up and running 20 minutes later. Chase was very professional and did a great job! Thank you! Joslin is now my go to for any AC issues.

Called early in the morning and they were able to come same day. Great communication. Hunter was…read moreprofessional and friendly and was able to fix the issue quickly at a very reasonable price

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.

Brody provided excellent service today. He arrived prepared, was respectful of my home, and took…read morethe time to listen carefully to everything I explained about the issue and the previous visit. He was patient, professional, and easy to talk to throughout the appointment. I appreciated that he let me observe the work so I could feel confident the problem was resolved, and he also explained what might cause it to return in the future. His communication and professionalism gave me a lot of peace of mind, and I'm very grateful for the help he provided.

I am a Happy Hiller member and have always received prompt, efficient service from Hiller…read moretechnicians.

I couldn't have asked for a better experience with this company. Their response was within a half…read morehour of my request. The work was done professionally and honestly, which is rare in this field. He was extremely friendly and made everybody in the house feel comfortable I will be a lifelong customer for any plumbing needs in the future.

UPDATE: Within two minutes of posting this review they attempted to call and text. Turns out this…read moreis what it took to get a response. This time Austin did provide me with a screenshot where a refund was processed. It was dated one day after I had to call the CC company to finalize the dispute (6 days ago). Not sure why they didn't handle this sooner to avoid the CC company getting involved or why they didn't send the screenshot as soon as they had processed the refund. Nonetheless, the experience stays the same but it appears they did eventually process a refund 3 weeks later. We had been recommended Nonstop Commercial Plumbing to have them replace hose bibs on our house. I talked to Austin on the phone to tell him exactly what I wanted done and how I wanted it done and asked for a quote. I never received a quote (even a ballpark idea) until he was on his way to our house 3 days later. At that point I asked for a quote and it was higher than expected but not high enough to start over with someone else. When he got there and I showed him where the two hose bib locations were he acted as if he didn't know there were two and tried to play it off like he was going to give me a deal and only charge me for one. Ironically, I had the text where it was clear I needed two replaced and he had even addressed the pricing accordingly. Anyway, he then talked to my wife about a water filtration system and told us if we wanted to do that he would come back on Friday to install the system and do the hose bibs for "free." We asked specific questions and again I was very clear on my expectations if we were going to do it. We decided to move forward and he took our information to get us on the schedule for Friday (April 10th). However, when he sent us the details over I noticed that the wording was vague and I began asking questions via text with Austin & Josh. Neither of them responded and I noticed my CC had been charged for $2,850. At that point, I told them I needed answers by noon or I would have to dispute with our CC company. When they did answer I had to press them for direct answers and eventually found out they were not planning to install what they had said they would be installing. They were banking on us not knowing anything about water filtration systems and putting in a lesser quality system than what they had sold us. I told them we weren't moving forward and that I expected a refund. Our neighbors had also signed up and let them know they were not going to move forward and needed a refund for the same reasons, they weren't getting what they paid for. At this point, they didn't show up, which is what they had been asked to. However, they never refunded the money and kept telling me they were working on it and giving me excuses. After 3 weeks I let them know I needed the refund processed that day with a screenshot showing it had been done and they never responded. Luckily, our CC company took care of it and refunded our money. I'm not sure at this point if our neighbors have been refunded. We also found out that the person that suggested them ran into an issue of them never showing up to install the water filtration system and has had to cancel on them now as well, not sure if they received their refund. My perception is that these guys are counting on you not understanding what they are doing and they "upsell" and overcharge for the job. I ended up getting another company to do the hose bibs with an extra water shutoff for $300 less than they had quoted me.