I don't use tobacco products, but they have sodas and lottery here too and I stopped in for those 2…read morethings while out for a walk. The gentleman at the counter was super nice. :)

One of the best tobacco shops I've been to--hands down. The atmosphere is laid-back but…read moreprofessional, and you can tell the staff really care about their customers. Their cigar selection is fresh, new, and thoughtfully updated, which is rare to find. What really stood out to me is how willing they are to help--if you ask about a specific product, they'll actually look into it for you and follow up with a great price. That level of attention and care goes a long way. Definitely a spot worth returning to.

What can be improved? Well, definitely the customer service! Stopped in there... cashier too busy…read moretexting on her phone to even look up and recognize that I was in front of her. Anyhow, with me not being familiar with "smoking" and all that, I asked if they carried any breath fresheners. She looks at me, and only shakes her head no. Does not speak to me... Nothing. Very disrespectful. I thanked her for her time, and I left. I will never be back.

Been coming here for 5 years. They just increased every vape by $5-$10. The Foger re-fills were…read more$19.99 and now they're $29.99. I just called three other vape shows close to H&S and they're $17.99 at ALL of them. Stop ripping people off.

TI has entirely made my experience at OSU amazing! When my academic advisor isn't there for me, as…read morehe has never answered a single one of my emails, TI always is! They have a great selection of alcohol and I highly recommend TI to all my OSU friends.

This was my favorite tobacco / beer / corner store on campus at OSU. The guys that used to own it…read morewere awesome, and did a great job of building the place up out of nothing. The prices are reasonable, and usually better than the UDF and other chain places with a huge beer selection. The new owners seem to be alright, and they made sure to point out to me the last time I was in there that they now deliver beer and cigarettes. The drink selection here is worthy of a separate note. All the same lipton and Sobe crap that you see everywhere else is here but look around the corner and you'll find another 6 coolers full of beverage heaven. Not too much of the over the top energy drinks, either. They also seem to have beefed up the smoking accessory section as well. Hookahs now seem to have their own little section, and are available for rental.

I got my first hooka stick here and the young man here explained how it works!…read more It smells amazing and the store was very clean! There was so many items to purchase! It's a typical smoke shop! You can find everything you need here! I spent $45 I got Oder eater for my truck because I smoke in my truck and I hate the smell and my hooka stick and a spray oil freshener!

Down the street from my office. The store is clean and well stocked The owner is regularly there…read moreand has provided AMAZING customer service on both of my visits. I find myself looking for an excuse to go back! He has a wide variety of legal flower and nicotine vapes with competitive prices. Where it really shines is its glass selection. They have a large choice of water and dry pipes, which is what I keep going back going back for. You would need to go into Columbus to find a better selection. If you are at all looking for a smoke shop this is the one.

A smoke shop isn't something I need all the time but when I do I choose Puff Palace. The owner is…read morethe nicest guy you can meet. He's super knowledgeable and always there whether his arm is in a sling or not. Support this local business and great owner.

This place is like a "needle in a haystack" of smoke shops. The owner is incredibly kind and super…read morepersonable. He knows something about every single product in the store and goes to bat for products he truly believes in. I will absolutely be back!

I love the customer service. The owner is so friendly and helpful. The selection of cigars are…read moregreat and the value is spectacular. The prices are very reasonable. My husband and I love buying our cigars here!

Good selection of cigars has mostly everything you want attendant is helpful with what you need…read moregreat place to get cigars.

How about what didn't go wrong! I tried one their products almost 2 years ago and was hooked. It…read moretook until this Christmas before I placed multiple orders. Customer service and owner is top notch! Follow through and communication second to none! My son's birthday is coming up and it appears he wants another Shire Pipe - I have bought so many different items and everyone has been top quality and lasted! Keep up the amazing job! I love your products, your people skills and the smile on my son's face! You deserve 10 stars! You have us as customers for life! Honestly everything you get is top notch and pricing can't be beat! You have nothing to lose by trying them and I promise you will be telling anyone and everyone you know how amazing their products are! One of his favs is the one hitter but absolute fave is his Shire pipe and holder ... if you have someone you want to spoil this is the place to do it without going broke! You guys rock!

I'll never order from waterbeds n stuff again! They sent me…read morea bong and they didn't send the bowl that comes with it! You can't even use this thing without the bowl. I sent them an email and then they sent me the wrong bowl. I sent them another email and now they're just ignoring me. If you order from them, your order will probably be incomplete and good luck getting them to send you the right parts. They obviously don't care about their customer.