ABSOLUTELY DO NOT GO TO THIS COMPANY. After attempting to pay my bill online three times with my credit card and the website indicating to me that my payment failed all three times, I then called to arrange payment over the phone. That payment processed immediately. Three days later I logged into my credit card account and it showed that those three payments that the website indicated failed had actually gone through. When I contacted them to have this corrected, they said the only option was to send me a check sometime in the next 10 to 15 business days. I am still waiting. Meanwhile my credit card payment is due and my credit rating just dropped 47 points simply because their website had a technical glitch. read more

This is one of the worst run medical facilities I have ever seen. They over schedule, if your appointment is at 9am, you will not be seen until 10am if you are lucky. Your "scheduled" appointment is an appointment to sit and wait in the small packed waiting room. After waiting for 30minutes, I inquired how much longer as I saw several patients waiting before me and I was informed it would be another 30-40 minutes, but my appointment was already 30 minutes ago. How is this possible? I would like to charge them for my time. When informed them I was unwilling to wait, they actually wanted to see what I owed them, this was for a consultation. I wish I would have read more reviews, they only allow "patient testimonies" guided by their discretion. This appears to be a very greedy company with no regard to actual patient care, "pack them in and steel their money". Very disappointing, word of mouth is powerful and there can be no positive reviews from my experience. read more

Initially, consultation went ok. Front desk staff was nice & Dr seemed cool. Procedure seemed painless, efficient & quick. Clinic itself feels gloomy & abandoned. Office chairs old, crumbled. No activity, not much staff or patients. Ghost town. Why I felt the need to proceed, is my fault. How difficult is it to zap a few veins? Shame on me. I continued without research & felt rushed by the Dr to schedule multiple weekly visits. Regardless, I signed my name on paper & now dealing with consequences. 11/11/24 I had my procedure done after waiting for over 1 hr. Finally, I was assisted into an "operating" room in which I was told too lay down while the assistant prepped me. What the heck? I thought this was a laser procedure?! What's up with all the gauze & needles?! Holy what?! I thought about running out, however, at that point with all the wait & all, I did it. Scared as hell, I proceeded. During procedure, I looked at the ceiling while the Dr poked my left leg & inserted fluids into my veins, which I felt. Tears fell from my eyes. It was extremely uncomforting, worse than a tattoo on bone. After approximately 20min of discomfort, the Dr told me I could open eyes! Ha! I needed kleenex to dry off my tears!! I left limping out of that place. It's not done yet.....let's go to Post Op! Had an appt for ultra sound follow up for recovery & company called to cancel appt. Hmmm, ok, let's reschedule for the following Monday. I showed up disgruntled of course, only to be shunned down. They wanted another $200 from me in order to be seen!! What?!! I've been hobbling around for the last 2 weeks, screwing up the rest of my body's alignment only to argue about $$. Come on!! I paid all up front costs initially as told! Next procedure, court room! This is supposedly a simple, yet crucial, procedure for circulation. Unfortunately, in the medical field, it's considered cosmetic, in most cases. Do your research & Do Not make the same mistake as myself by trust. read more

I went to the clinic when it was called Vein Clinics Of America, before they merged and renamed it as USA Vein Clinics. My legs look worse than before treatment. I still have bruise- like marks on my legs from their treatments after several years. I was told those marks would disappear within 6 months. They didn't. My reason for going was my spider veins, and it didn't them help at all. They said I needed vein ablation on both legs. As I found out later, that would be needed only if you have large bulging veins that are causing you pain. I didn't have any large raised veins. I feel it was done for the money. I would never recommend this vein clinic. read more

Awful. Doctor and front desk staff were fine. However, when I decided not to get treatment because something "felt off" I was harassed to make another appointment. Even worse, I was told by their staff my insurance covered everything. I'm now getting bills for over $200. I spoke to someone last month, they said I owed nothing and it was an error and they refunded the automatic charge to my credit card. Next thing you know, I'm getting a past due bill. Now they are saying I owe more money. Horrible! read more

Unfair business practices. Their medical systems are always down, unreliable, and while the doctor himself was great, USA Vein Clinics almost treated the wrong vein because they had someone else's chart up on their screen! To add insult to injury, despite being on a payment plan in good standing, they HARASS and PRESSURE you by text, phone, and email, sometimes 3-5 times in ONE HOUR to pay your balance in full, even 1 day after taking said monthly payment. They refuse to stop, citing their "automated system" and are a menace to anyone needing vein treatments, to anyone with a job or other demanding schedule, and especially to anyone who really needs help. AVOID at all costs!! It will be a much better experience. read more

I went to USA Vein clinic because I have a lot of veins on my legs. They did an ultrasound and sent a predetermination to my insurance company. I paid my co-pay. I came back for my next visit and consultation. Great, my insurance will cover the bill. Vein clinics never told me the cost of anything and said my insurance will pay! When I finished my treatment months later, I get a bill for approx $3000.00. I called the billing and they said they will look into it. When I would call back to find out what was going on, they would hang up on me. This happened multiple times. I gave 2 stars and not one because the ladies who work there are very nice. The doctor was also nice, I have no complaints about his treatment, just the way he does business. Unethical. read more

We are so happy with USA Vein clinic Mundelein . Dr and staff were so helpful and friendly . they were able to see my husband right away after he had an emergency with his varicose veins . I recommend them 100% read more

this is the best vein clinic in Chicago when it comes to the experience of the doctors. doc fan is thorough in diagnosis and came up with a great treatment plan using venaseal that was the ticket to getting rid of my varicose veins. my thanks to you Dr. fan! you are the best! read more

Love this place making my legs look great I recommend this place too both male and female

I've been postponing getting my spider veins done for so many years until now. I came across USA Vein Clinics on Belmont and decided to give them a try. I'm happy I did so. Full disclosure: I am afraid of needles and I can't stand the sight of blood. The doctor was very informative and thorough in this procedure (Sclerotherapy). And Vanessa is an angel!! She was so helpful and so nice and from the beginning she made me feel at ease. I can't thank her enough! I left there wanting to come back. I know, it's that crazy. I had a wonderful experience and I highly recommend this place. A+++ Thank you USA Vein Clinics! read more

By Far the worst experience ever!!! Went in for treatment of the right leg(GSV). Started treatment on June 6th. June 20th, treatment #3. My leg became severely infected. My leg grew twice its normal size because of the swelling. I could not walk or sleep because of the pain. I went in to the doctors office on June 27th for a pain visit. I was told, this was normal. I had a fever, chills and extreme pain. Instead the the wound is cleaned with iodine, and says, the swelling will go down. I was prescribed an antibiotic. When I get to the pharmacy, the pharmacy technician tells me the prescription was incorrectly written.The pharmacy tech tries calling the doctors office, but the doctor's office doesn't have a direct line, all calls go to a call center. I waited, and waited and no one ever got back to the pharmacy tech. I decided to drive back to the clinic near Milwaukee and Belmont from Pilsen. I get to the doctors office and explain the situation, and they say, you could've just called. I said, how am I suppose to call if there is no direct line to this office! They tried writing another prescription, but they didn't have a prescription book at hand or could not send the prescription directly to the pharmacy. Finally customer service calls me from Vein Clinic Center and tells me that I can pick up the prescription the following day at a different clinic location. Keep in mind, I am in serious pain, can't walk, I'm burning up with a fever and chilis. That same day I ended up in The emergency room. The ER doctor reacts with, what the hell happened to your leg! I was there for one night. I was hooked up to an IV immediately to help bring down the severe infection and swelling. The Following week I went to see the doctor, AGAIN, to show what happened and how I ended up in the hospital, and to ALSO show my leg, which was still swollen and in pain. Again, I was told this was normal. It is now July 29, YES JULY 29th, and I have a huge lump about 4 inches in diameter, which I was told is healing tissue. I went to see my primary care doctor. She said this needs to be seen by a surgeon because it might need to be drained. THIS DOES NOT LOOK NORMAL. This is my experience and I'm not here to put anybody down or give a bad reputation to anyone, perhaps this was just my bad luck. Good luck to all of you that read this review and are thinking of varicose vein treatment. Do your research, and do it well before going to any clinic. I would add photos but I don't think anybody wants to see a severely swollen and infected leg. Too graphic!!! read more

I am writing this review for my grandmother, as thankfully I too young for the varicose veins stuff. My grandmother is from Poland so she barely speaks an English. I usually go to all her doctor appointments. So we went with her, because she had this ulcer on her leg. It was bleeding all the time. I always had this perception that vein doctors are more for like cosmetic purposes. Anyway, her doctor told her to go to one of these clinics and this one opened up in a very "polish" area, so it was close. First - it is pretty new, so the inside is nice. They had a receptionist that spoke polish and also ultrasonographer that spoke polish. The doctor did not speak polish, but the others translated, so that part was OK. I can't say that we were seen right away, so hence I am giving it 4 stars. It took us about 20 min to fill in all the forms, which they also had a Polish translation (I guess these guys knew where they opened :)) I did not understand why so many questions were in the form, because later the doctor asked like 75% of the same questions. The doc was nice. Before the doctor saw her we had a nice polish girl do Ultrasound, I think her name was Agnieska. In any case the doctor said she needs to do a few of laser treatments to close the veins around the ulcer or something. It sounded scary, but she was suffering from this stuff for years. To make a long story short - it took almost three months, but the ulcer did close down. She did have some pain after the treatments, but she was determined and the doctor said that with cases that are this advanced it is normal to have some pain. You can still see the place the ulcer was, but id does not bleed and my grandmother says it does not heart anymore, which was the whole reason we went. I am not sure about the cost of this, because my grandmother is on Medicare and they said it was covered. Overall people and doctor was nice, place is clean, and whatever they did - worked. read more

I went to the Belmont location for cosmetic spider vein treatment and could not have been happier. It was not covered by my insurance and I knew that going in because my dermatologist had done a ultrasound scan prior to my going to USA Vein Clinics for treatment. I made my appointment with Vanessa and she could not have been nicer when I had to re-schedule due to a death in the family. I arrived on time for my appointment, was checked in in 5 minutes, and was taken back for an ultrasound of my legs within 10 minutes even though someone else arrived for an appointment that was scheduled 15 minutes before mine. Luda, the technician, is wonderful. She was efficient and explaned what she was doing and what she was seeing. The doctor arrived within minutes after she was done and he did the injections while Luda stayed in the room. He explained my issues (not medical, only cosmetic as my dermatolgist also stated) and did the injections relatively quickly given I needed 4 shringes of treatment. Luda provided alot of tips for overall leg health to avoid future problems as I get older than my already 60 years. They clearly are geared to treating patients with severe varicose veins and other circulatory problems but I was glad that they would also do cosmetic procedures. I did not ant to rely upon doctors not formally specializing in cardiac and vein procedures. They bandaged my legs and instructed me to get the proper compression socks at a medical supply store. I followed the written instructions to wear compression socks non-stop for 72 hours and overnight for the next two weeks. I stopped by with some questions and they quickly came out to answer them in full. In short, I had a very good experience with the USA Vein clinic Belmont location, the procedure went well and as expected, I had a good outcome, and could not have been happier with the service. read more

I've had trouble with the veins in the back of knees since having my daughter. It just worsened when I would stand long hours in the kitchen for work. A friend suggested USA Veins Clinic, but I was afraid at first. After reassurance from the receptionist, I made an appointment. Got my ultrasound and turns out I shouldn't have been as scared as I thought, because it took me only 2 procedures, at about 20 minutes each. Both were done on the same week. Best part - insurance covered everything and I didn't have to spend time in hospital - I returned to my normal daily activities right after procedure. read more

I would give this business zero stars if possible. DO NOT go to USA Vein Clinics, it is a group of scam artists ;looking for ways to manipulate and confuse you so they can bill your insurance and get the most money our of your plan and your pocket. I admit I likely should have known better, however, I went it for a "free" consultation for a spider vein. Before even seeing the Doctor, a technician came in and whisked me into an Ultrasound room, explaining it was a necessary procedure to see if there were any varicose veins as well. This wasn't presented as an option, nor did they pause to go check in my insurance would cover the ultrasound. It's now clear to me they employ this trick for likely every unsuspecting patient in order to bill the insurance, which they know won't be covered and will hit my Out Of Pocket Deductible...which is exactly what happened, and after paying the $20 co-pay, I got a bill 3 months later for $320 for an ultrasound I didn't need. I didn't go in for varicose veins; I just wanted them to look at a small sider vein, but, they knew the bigger money would be "investigating" my legs varicose veins. Which, shocking, I didn't have, just like I told the Technician and Doctor! They preyed on my lack of knowledge and manipulated me into a situation where I now owe $300+ out of pocket to this group of criminals. Do NOT give these people your money, and stick with your Dermatologist or ask your regular Physician for a referral. read more

I inherited my parents varicose veins. In 2009, my appendix perforated and, between the surgery to remove my appendix and three subsequent surgeries due to post surgery complications, the varicose veins returned and they were worse than they had ever been. They were more extensive than in the past and more painful than in the past. I went to USA Vein Clinics and saw Dr. Di Fan. I am happy to say that, thanks to Dr. Di Fan's knowledge of this particular condition and his expertise with treating the condition, the pain has gone as has the appearance of the veins. Dr. Di Fan and the staff at the USA Vein Clinics I have attended are very professional and very caring individuals. I highly recommend them to anyone who suffers with varicose veins and needs to have them treated. read more

Don't go here. I had my spider veins treated here in April of 2018, and I STILL have dime-sized brown spots where all of the injection sites are. I have had to hide my legs all summer because of these unsightly spots. I had this treatment done twice before, by a dermatologist. When she did the treatment, there was no pain and no blood. This time, I felt a lot of pain and was surprised to see a lot of blood afterwards. I wore my compression stockings as prescribed, and even for a couple of extra days. I am very disappointed with the results, especially because I still have some spider veins remaining! I wish the brown spots would just go away, but maybe by next summer I'll be able to show my legs. read more

I purchased a Groupon for two injections for very minor spider veins. The "service" was extremely perfunctory (the doctor spent no more than 5-10 minutes with me), and 2.5 weeks later, I have no noticeable improvement. I had a similar treatment through another provider a few years ago with markedly different and better results. I would not recommend USA Vein Clinics. read more

I wouldn't recommend this place. I made an appointment for today at 11:00 for a consultation in the Oak Park location and waited in the waiting room for over an hour before I finally just left. They are not respectful of your time and if they treat potentially new customers like crap, I wonder how I would've been treated after committing to the procedure. The receptionist was clueless and very condescending. I do not even believe the doctor was there. Another thing I found unsettling was that the vein clinic was located in a podiatry office. It seemed rather "fly by night" like they were renting a room. Not very professional for a first impression. Do not go here. There are other places that are more repudible that respect your time and money. read more

I had varicose veins for years, and kept putting off the treatment cause I feared the cost. I was so relieved to have found USA Vein Clinics, they answered all my questions and they accepted my insurance. I was treated with EVLT and it took less than 30 minutes. I feel like a new person now! read more

No stars for this place. They did ok with procedures but my legs still hurt. Nobody explains anything to you about and the procedure or what to expect after when healing. They call you 20 thousand times to confirm your appts. to the point that is annoying.I need to see them again I imagine to see if my legs are healing correctly, but seems to me that they really don't care how there patient do at the end. After my procedure was finish, was hard to talk to the doctor. I had to return for my last follow up appointment and because I had to change insurances. Nobody explained that they could not see me in this office anymore. They want me to go very far in the south for me is hard because i have a busy schedule and sufer from anxiety when things are hard. So they no longer would see me if i don't go South. I find that ridiculous. There is no way to talk to the doctors only with the oficce people and the billing "Supervisor" which is a jerk,"Vicky"she said. She would not give me her last name. So I would not recommend this place at all. Ater all I still don't know if my procedure worked. Had to give a star because yelp ask me. read more