Colin was awesome today!! He helped me so much with the settings and E mail problems I was…read morehaving..... he was very persistent in getting my problems resolved. Awesome customer service with a smile excellent customer service..!!! Michael C

1298 N Bayshore Dr, Coos Bay, OR went to att store yesterday, there was a young man there, Travis…read morehe was very helpful helped both my phone and my husband's switch text message app. Thank you.

My phone loses service all the time. At home I'll be sitting in the same place I always do at night…read moreand I'll have 4 bars one night and no service there next night.

I was thinking of switching to Spectrum mobile, because the Verizon Wireless store in Coos Bay has…read morebeen nothing but issues for me. I had a great experience talking with Michelle, I decided to stick with Verizon and continue our service. She was honest about things that the coos bay store lies about and made my experience better.

Awesome experience with Taylor who guided us through the gauntlet of options as we returned to…read moreVerizon after experimenting with T-MOBILE for 3 years. Thank you Taylor!!!

I subscribed to their wireless hime internet for ten months. It worked great for nine months, then…read moresuddenly it was terrible. Verizon tech support is borderline useless. I fiallt had to cancel this week. The people in the local office are great, but they can't do much about technical issues. Also, Verizon makes it ridiculously difficult to cancel the service.

The waits are stupid at this Florence store. One person working. Overwhelmed. No idea how long I…read morewould have to wait. Hours probably. But they're the only show in town. I'd rather drive to Coos Bay.

Went in, 1 guy helping a customer, was not acknowledged in any way, sat there for 10 mins, went out…read moreto my truck to get my glasses, came back in, left after 5 mins, never acknowledged. Went back an hour or so later, I said I'm back, guy asked what I needed & supposedly fix the issue!!

I want to give this store the highest rating for several reasons:we had Verizon service for over 12…read moreyears, switched recently around Thanksgiving for economic reasons, but the store continues to serve me. The service has always been great;if they were busy it's because they're popular and they know what they're doing. One person in particular, Patrick, has helped me through a number of things, frequently taking a long time to sort them out. Most recently he spent an hour on on the phone, mostly on hold, while he talked to the Verizon office about it a billing dispute over my discontinued service. After this ordeal he even said I could come in some other time and take a tutorial on my new smart phone even though I don't use Verizon anymore.I can't think of a higher compliment to pay these people and especially this fellow Patrick. If I could give out extra stars I'd give the store a six and Patrick an 11 !!! Thank you !

I ordered a phone a week ago through Walmart. Wireless Source still has not even given the package…read moreto fed ex. Walmart says it's In Transit but it's not. I'm out $700 and I'll I get told is to just wait longer. This is ridiculous.

After visiting Mac tonic, I was given a great tip recommending Devote 30. I was greeted by very…read morecapable man, who gave me great advice regarding a SIM card.I returned a few days later, to ask about cell phone plans, I was paying $80 a month, with the evil corporation Verizon. I plan on going with a $33 a month cell plan, suggested by staff. I do wonder why anyone would go to an another cell phone provider.

It's a mystery to my why everyone doesn't do business here. The owner, Jarrett as well as his…read moreemployees go beyond all expectations to provide great service, and the products they offer have given me fantastic phone connectivitiy and function for a third of the price of big name cell companies. I've been a customer for 20 plus years, and so many times when I've lost my phone, had it stolen, couldn't figure out a problem with it, Jarrett has not only solved the problem but also has been a rock of reassurance that it is not the end of the world, my data can be secured, all can be put right. Also, if you have any question at all about cell phones, these people have the answer. Devote30 is simply an 10+ out of 10 business.

I can't believe I'm actually giving spectrum a 5 star review!…read more What a breath of fresh air. Welcome to living in a small town where people are kind and knowledgeable. I came in to get a new SIM card for my phone. There was ample parking. No lines! Friendly staff. Clean store. It was a great experience.

Spectrum is a ripoff!! I canceled my account 8 days into the billing cycle but they're charging for…read morethe whole month. They should only charge me for the 8 days before I cancelled.

Deceptive practices. Sell insurance for phones that are not covered. Please know what models that…read moreare or are not covered by assurion.

Terrible smell of heavy body odor there not sure where it comes from a lot of drama focused on a…read moreolder man that forgot his Identification in the car. Wait times are at least 45 minutes or greater for simple bill pays. If you can order everything on line your going be better off plus it's cheaper.