Every single time I go into this store, I find the reps are funny, energetic and very professional…read more They take the time to really explain and sort out the best deals. I never have to wait long for help and I never get the run around with sales. These folks even gave me free earbuds one time!

*Duplicate Review* There is already a page for this location…read more I've been with Tmobile my whole life and do not plan to change anytime soon. This location is no different than the other stores I've been to. Their staff is friendly and knowledgeable about their products and services. I usually do not need to visit the store for anything since almost all issues can be taken care of over the phone. Visiting the store is just for me to check out the latest phones.

This rating is strictly for Erica at 210 Jordan Creek Parkway, Suite 170. I am the guardian and…read morehave power of attorney for my mother who no longer uses her cell phone. I spent two months on the phone or online with AT&T "customer service" trying to get her service canceled. Each time I was transfered to another person who was unable to help me. Yesterday I spent over an hour on hold or talking with another person who was unable to solve the problem. Each month AT&T continued to do an automatic withdrawal from her checking account. Finally, I ended up the location listed above and Erica solved my problem in 10 minutes in a very professional manner. I give AT&T one star (terrible service) but I give Erica five stars. Thanks Erica!

Went at 5:30 and their doors were locked while people are still in there. I am also employed and…read moreunderstand that things happen, but personally I would've just left the door unlocked and told any customers that I wouldn't be able to help them. I think he just wanted to head across the street to chic fil a before the dinner rush but oh well.

Went in for ZAGG Warranty repair. The guy who installed the new glass ($5 install fee) trapped…read moredirt under the new glass. The intimation was that if I wanted him to start over I'd have to pay again. So I'm paying $5 for someone to install it as well as I could. No offer to replace to make it right. Will never return.

Referred by my dad to get screen protector put on my phone…read more I actually first stopped by the Merl Hay location. He greeted me the second I walked in. When I let him know what I needed, he unfortunately didn't have what i needed. He quickly countered with that this location has it, and for the inconvenience he would help me out. I took him up on it. He called ahead and they were ready for me. I walked in and they got me the cover I needed and had me back on the road shortly. What's even better is the guarantee on them and I can just take it back. Super cool guys. I'll be back in the future.

I am beyond frustrated with US Cellular and I am not one who falls for promotions where you get…read morelocked into something you don't want or need. Last October I walked into a US Cellular store in Des Moines, Iowa to inquire about switching services from Verizon to US Cellular. The sales associate was very friendly and explained that not only could I save money on my plan but I could trade in my current phone and get a new one. I would pay $23.30/month but receive a promotional credit of $19.95/per month after the first three months for 2 years. I explained that I am in Mexico for several months each year and need cell service there. She told me that I can suspend my service and get a sim card there. So, I was going to save money on my current plan and get a new iPhone for under $100. Everything sounded good, so I agreed. As we were going through the paperwork, she then told me that my phone was not eligible for a trade in because it was an iPhone 6 not 6s but no worry, I would make an initial payment of approximately $100 but could sell my phone to make up for the difference. Sounded good, right? First I noticed that my cell service was MUCH less reliable "in the middle of anywhere and everywhere". I was somewhat surprised when I couldn't get service in Sioux City, Iowa and was shocked when I couldn't get service in downtown Minneapolis, Minnesota. I had to turn on roaming to call US Cellular to find out what was going on. The representative told me that they are continuing to expand their cell service coverage. He told me that I could use up to 512mb of data roaming for free. I was NEVER told that I can turn on voice roaming and not get additional charges. Second, after the first three months of payments, I was not seeing my $19.97 credit being applied to my account. I called US Cellular and they said they didn't see a promotion on my account. I had to go to the store to talk to my sales representative. She explained that she would have to do a little finagling to get my credit applied on my account. It took an additional 3 months and multiple phone calls before the credit started being applied. Third, I found out that I can NOT suspend my account under the current promotion unless my phone is stolen or lost. The representative I spoke with implied that I could "lie" about my phone being lost. So I will be paying monthly service for FIVE months while in Mexico without the ability to use my phone. I called US Cellular to see if I can cancel without paying any penalty. They told me that I would have to pay $419.40 for the phone and there was nothing they could do. My statement states that I am available for an early upgrade if I pay $279.60 which I was willing to pay to get out of this. So I went to see my representative at the store to straighten things out. She no longer works there! I talked with another representative who told me there was nothing she could do. Calls to US Cellular customer service and retention department were no help. I was totally mislead and I can't believe that there is NOTHING you can do to alleviate this situation with my having to pay $419.40 and report this to the Better Business Bureau and other agencies. FYI it was the U.S. Cellular located at 3801 Merle Hay Rd in Des Moines. And I will add that the sales associate could only say "sorry" and as I was leaving, I saw the store manager returning from lunch. He would not make eye contact and quickly walked by. Must be used to this.

update: a few months later, and it seems some changes have been made, most likely completely…read moreunrelated to my poor review. however, despite the loss of actual customer service/repair personnel, the staff has been friendly, knowledgeable, and helpful. although they are still busy at times, if you go at whatever the off hours might be, it's a snap to get in and out without killing your day.

I'm 64 with mobility issues I went to O'reillys to get a new battery ( suggested from on-line help…read moresite ) I hadn't been in an auto parts store in 20 years !SEAN F. Was extremely helpful, I did get there about an hour and a half before closing The one gentleman ( Jacob )working came to open the door for me , to get my walker through and he got my battery and changed my key fob batteries for me . THEY WERE BOTH HELPFUL in getting my battery installed and making sure I was good to go. I was so overwhelmed that EVERYTHING went smoothly, it's been a lot of years that I've had to do automotive things on my own . BUT WHAT A GREAT EMPLOYEES!!

Needed a last minute battery. Easiest purchase made and unbelievably helpful staff. Installed the…read morebattery in less than 5 minutes and saved a bunch of stress. Absolutely amazing experience

Excellent and professional service and support. Provided…read moretutorial for drip tank. Spent over an hour helping me get familiar. I've always had a pleasant visit and knowledgeable staff.

This place is awesome! Treated me amazing and helped me with everything I needed and also talked to…read moreme for a extra 30 min just about me questions I had. Very good prices for a small shop! They have definitely earned me business!

Fossil had been my favorite watch for years and the one I got from them 4 years ago has not failed…read moreme, other than the link pins falling apart. The Fossil store have not only watches, but bags, wallets, and clothing for sale. I personally have not owned other Fossil items so I cannot speak of them. The store itself is nice, had a very archaeological atmosphere about it, very focused on leathers. Staff members are always very friendly and able to answer questions about the items. I usually stop by the store to see what new items they sell.

Fossil has a great selection of fashionable, and high quality watches (their warranty is great). I…read morehave worn a Fossil watch for years and love it. I have visited this particular store many times when purchasing a watch. I brought two watches from this location. Their customer service is great they have very helpful whenever I need something. I recommend them to all of my friends and anyone who's looking for a great deal on a great looking watch.

Cbd gives u relief of pain anxiety etc. I feel great now that I use it. The staff are well educated…read moreand very customer friendly

Stopped in for my first time today and was very impressed. Lacie took a lot of time to explain…read morethings to me and the customers before me. I had a tension headache all day that nothing could make go away. Within minutes of trying the cream on my neck my headache started going away. I'm so excited to try all of our new products! I'm so happy she's back open!