Had an iPhone XR needing a battery replacement. Was a walk-in and they had one on hand. Was…read morefinished within the 1hr-1.5 hr wait. Very friendly staff and easy to talk with about condition. They asked if I wanted a new glass screen protector since ours was cracked and they immediately replaced it with a discount on both the battery and screen protector. Would definitely recommend trying.

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Helpful, but not helpful…read more Disappointing customer experience at Dubuque AT&T Store. I get a bit worried with next generation of leaders.

Kai is an absolutely AMAZING employee. He's been SO helpful every time we've been in there.read more

Thank you so much for the outstanding support, Haley Frascht! Your recommendations for a router has…read moremade our connection to the internet during our travels so much better! Honesty and support is so lacking these days but not here with Haley. She even gave use some cool Pride swag! Highly recommend!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I came in today with problems with my charging port in my iphone. I left with a new phone, and was…read moreextremely well taken care of. If i could give this store 10 stars I would. Barb and Dave took amazing care of me. They were funny, and made sure I got what i needed. They go above and beyond to help their customers, and it shows!

i worked in Dubuque for about 9 months close to IN Touch, besides being close and friendly, they…read morealways asked if there were any other needs i had for my phone. The owner Barb and her employees took great care of my phone needs. Thanks Geno

We were shopping around for a better deal on newer phones. From the moment my wife walked in to…read morethis US Cellular location, she felt heard and served. When I dropped in after work, same thing. It was a far cry from what we experienced down the street at Verizon. This is how you win customers. There happened to be a tower or hub issue the night that we were purchasing. We watched a string of people come into the store to check in about it and the staff was informative and still deftly moved to take care of any issue they could help with. A couple of days later our new phones (which had to be ordered) were in and the customer service aficionado named Davont got us all set up. Purchasing, ordering and setting up phones takes some time, but between great conversation, keeping us informed and making sure we got what we asked for, it was time well spent.

Staff always known what they are talking about. Super friendly and always look out for the…read morecustomer. Even through all the changes with cellular service.

It was either Trina who my mother and I worked with. She went above and beyond and helped lower are…read moreplan despite that not being what we came for. She was very informative and thorough with us making sure we knew what our best options were. She was not pushy and was very knowledgable in her area. Extremely thankful for our service.

If you don't mind waiting a few hours for customer service, then take your shoes off at the door as…read morethis is the place for you! For the next few hours you will be slightly bored and will need to find something constructive to do. I suggest a nap, or twiddle your thumbs to make the time pass by faster. However, the first flaw presents its self after a few hours of getting extremely comfortable, when an employee awakens you and shows his lack of expertise. This is unfortunate as it was close to me giving it 5 stars.

Disgusting and disgraceful customer service. Us cellular has been spending millions in their add…read morecampaigns but till they dont hire the right people no one is going to use their services. I went it with intent to port my number from another carrier to us cellular but I am glad I didnot, I was never acknowledged even though there were like multiple employees standing. Gave them eye contact and waited for almost 20 mins, still no one asked anything or acknowledged. Walked out and never coming back to this store.

The customer service is very very slow. But once you get in to speak to someone the sales people…read moreseem nice. Cellular service sucks 1/5 stars! If I leave the state of Iowa I can't call or receive calls! I'm counting down the days I can go back to AT&T. Overall I'm giving them 1/5 because although the customer service was good I don't go to them for customer service I go there for cellular service.

Walk in after purchasing a ATT prepaid phone Walmart. Was immediately greated. The young went…read morebeyond and successful down everything off my old phone. Cheerful and wasn't charged anything. Excellent place to do business.