I live out of state and had an emergency. I needed to get a phone to someone in Klamath Falls in a…read morehurry. Justin was so professional and helpful. He found the perfect balance of making sure my account was secure, and I felt confident in my purchase. He also helped me and my contact get the best product for what we needed. It was a busy day for him and he was ent above and beyond working with me for two days to get the account settled.

I have been in a month's long argument with AT&T after being charged for a phone that was order,…read morebut never received. The staff treated me well, but they weren't any help in resolving problems with billing. The only suggestion they had was contact Global Fraud, which wasn't any help since they don't consider being charged for a phone that was never received a fraud issue. The staff did contact their Customer Service number and was told the phone had been sent to the Klamath Falls office, but they are powerless when it comes to resolving billing. If asked, I would discourage everyone from doing business with this company.

I had a very strange problem the shoes that I was supposed to bring that weren't super fancy I…read moreforgot I'm at home so I needed something semi-fancy but like if I got mud on it it wouldn't be the wind of the world while the two associates that helped me cannot have been more correct in their choice and left me very happy. they're able to find what I wanted almost immediately and everybody was all smiles

I'm updating my review from 1 star to 4. The main reason I'm doing this is that my problem was…read moreprimarily with the website and not our local store. I have mostly had good experiences with the local store but I would definitely never shop on their website. The policies are terrible, their staff is rude and their business practices are totally unfair. Again I'm referring to the website not the local store.

ASHLEY ROCKS!!!! -----__…read more Just needed to add Ashley went way above her job description to help me get my print order done. She called me at home because my edit wasn't good enough, but she was very interested in helping me. I'm writing this review because stores rarely have employees like this anymore, so I will keep getting my printing done here. It's very professional looking with outstanding prices. I had left another review for Daniel I think his name was but now it's gone. This is for Klamath falls not Medford.

Since I needed these items immediately, I stopped by Staples on 6/26/26 to buy a 3" binder and page…read moretabs. Three employees were working. None of them asked me if I needed help. I had to locate the items myself. I buy most things online since the selection of products is limited in Klamath Falls and the prices for anything are higher. I didn't buy the page tabs, Staples price is double the $3.68 Amazon price. I ordered them on Amazon. The employee who checked me out was unfriendly. I'll stick to buying online. The selection and customer service are so much better. I do not recommend shopping at the Klamath Falls store. It's a skeleton of the great store it once was.

I use CBD flower for wellness and I love coming here. Bernard is always fast and professional. I…read moreappreciate that they carry low THC, high CBD flower as it's what works for me. I appreciate getting a good night's sleep for a very fair price. Thank you!

Super nice spot. It was my first time there and Jamie was so helpful and super nice. He gave great…read morerecommendations and had a super great personality and vibe. The prices are amazing on pre rolls and flower. Would definitely go back.

even though it seems that there's a tendency that people break the line and grab the associates…read moreaway, I never saw anybody with anything but a smile I was looking for some strange activities that we can have fun with and while there was not a lot they were able to at least find me something and for that I thank them it was a beautiful store it was clean what what more could I ask for

Nice, roomy store with good selection and friendly service.read more

Prompt and courteous service. Thanks John for a great Hughes Net install!read more

Long line, only 1 checker, products of lesser quality than when it was Big R. I used to shop here a…read morelot. Not planning on going back.

Loved this place, and they had everything I needed/wanted! They are DOG FRIENDLY too so your pooch…read moreis welcome to come shopping with you. Mine found a nice round leather collar that I was able to try on in the store for the perfect fit - good price too. My big boy also found a large, peanut butter stuffed bone the chew on while we were on vacation. Everyone was super helpful and very knowledgeable about their inventory. Their selection of bits was amazing and would thrill any horseman or woman. There were a lot of folks shopping for their Klamath County Fair show clothes and I saw some nice outfits being rung up at the check stand. A great place to window shop or find just about anything you need for farm, fair, or home. Will definitely go back on my next visit to Oregon!

I absolutely love Ulta! The staff is friendly and knowledgeable about their products. The store is…read morewell kept and clean. I highly recommend Ulta for anyone's beauty/self care needs. I am so happy that this business is in Klamath Falls.

I went in the store to return a perfume, I got information prior(asking if I could return my…read moreperfume without a receipt but using the information on my ulta account). The cashier at the time said yes, as long as it's 80% full and not broken, and I was like cool I've used it twice, it stinks. I drove home and brought the perfume back, the lady that helped me the second time (a heavy set alternative/emo looking girl with wild dyed hair I think silver) was not very good at customer service, and she was the manager, I walked up with a smile and a cheerful greeting (because I do have good customer service) and my request to return my perfume. The way she looked at me and gave me a fake smile I could already tell that the girl wasn't going to help me. She looked for a box to scan the sku code and said she didn't have it therefore she couldn't do the return, she also said it was because it looked open. I called customer service and they said that the return should've been possible, I came down to a different store and they did the return with no issue, not needing the barcode from the box, they just got it from the computer with no issue and no sass. I used to go in and pick up products because I liked how calm that store was, I never minded the ladies followed me and stared me down, cause they thought I was going to take something. Because I knew I was there to purchase stuff, but not being able to return something I purchased at the same store, because the girl didn't want to do her job and just wanted to profile me, is not okay. A person like that shouldn't work customer service and definitely shouldn't manage a store. People shouldn't feel bad where they go purchase their products. They should get better training so every store can go ny the same policy, they should, but I guess it wasn't thorough enough.