Updating review....I want to make clear that my primary issue is with AT&T's deceptive advertising,…read moreand not the two men who tried to help me. I want to save someone else from signing up for the 55+ plan thinking that he will get a new phone and free internet. Neither are true. Apparently, the 55+ plan used to include a new phone, but it no longer does. There is a discount for the internet service, but it is not free. Once a customer activates the Internet device, he will soon after receive a notice that the Internet service bill will be due soon! I was able to return the device by working with the AT &T rep at the Delta Waters store.

I had two phones upgraded at this store and both were supposed to have promotions applied, but…read moreneither were applied to my phone bill. I went back to the store later and the manager said it was because my phone was on a grandfathered plan that wasn't eligible, but I was never made aware of it by the sales associates. The manager at the store has absolutely no authority to make things right even though the sales associate admitted that it was his first month and he was poorly trained on the promotion and didn't know until a month later that the promotion would only be applied to new plans. I appreciated the accountability of the sales associate who admitted his part in the issue which is why I gave the store more than one star. I was not impressed with how the manager handled the issue. I know he didn't have authority, but when you are in customer service you hear out the issue and you give empathy. In an ideal world you get on a phone and make it right. Which is what I had to do - 5+ hours later on hold with AT&T support (Note: This is something the manager could have done himself with me in the store) and I finally got it settled. I'm generally happy with the cell phone service itself and the plan, but the customer service and hoops almost made me switch carriers - which is still a possibility going forward. Like another reviewer all the blame isn't on the store - a lot of it had to do with corporate - and maybe it wasn't the manager's best day, but all in all I wasn't impressed.

Nope. Never again. For $70 I got an after market battery that was nothing like the original…read morebattery. It never held much charge from the beginning. Store staff claimed it was normal. Yeah, sure.

I had a Kindle Fire which I thought had finally given up the ghost, but Mobile Madness revived it!…read moreBrilliant!

No better place to get customer service and hands on help when it comes to an internet providerread more

Quality service at a reasonable price. Competitive pricing in comparison with other providers…read more Great customer service!

Chris is "Our Beloved Tech Guy." We call upon him every time we purchase any new electronics, to…read moreset them up. He has also been able to repair and/or explain how to use things. No job seems too big or too small for him, thus far. Additionally, he is a pleasure to have around. I wouldn't hesitate to recommend him to anyone. Shirley Remington

I'm thankful that I contacted Chris about my laptop challenges, and I believe you will be also for…read moreall your computer needs. Chris was able to meet with me soon, which was important because I could barely use my laptop. He was punctual, a respectful communicator and presence, and a very fair business person. My laptop is operating faster, the printer issue is resolved.While his knowledge is high-tech, the way Chris does business is direct, honest, eye-to-eye, accommodating, and thorough. I now have an excellent resource in town to turn to for future needs. Thank you so much, Chris.

Norm has come to the rescue many times! He's worked on our work laptops and has always resolved the…read moreproblem in a timely, efficient and affordable manner.

The person who "helped" me was not very patient or kind because my search engine was not Google…read more Even after downloading Google, he was unable to uncover any issue. I cannot comment on his "computer abilities" because I am very tech challenged, so I am focusing on customer service only. In the end, no help- but he did not charge me.

Shout out to DR Networking for (again) saving my butt when my beloved old Dell desktop driving two…read moremonitors finally said Sayonara. Myles and Sean went above and beyond to make my old SSD work on a new-to-me computer and find an elusive driver to make the two monitors work. All at a VERY reasonable price. I'll be buying a new PC next year...from DR. They are at 485 E. Main, (541) 488-8765, http://www.drnetworking.net/.

Nice, comfortable and affordable office space with great coffee! Great on-site computer service!!!…read moreHighly recommed this place!!!

From the owner: The Rogue Valley's new Community Technology Space: Coworking, Computer Retail Sales, Device Repair,…read moreCommunity Learning Space.