They have screwed up my business account and all I have been doing is paying more and more and more…read morethan what they promised. The bill was supposed to go down. I am on now eighth month and they still have not fixed the problem. Once you walk out the door and have the deal done you're like invisible. I have wasted so much time in the store trying to resolve this issue. I have been promised credits that have never came in. I was promised that they could save me on my monthly bill. I should keep going back to resolve this issue. They should be working on it even if I'm not there. Very disappointed in Verizon. It has really gone downhill. been a customer for a long time, but definitely looking to switch if this doesn't get resolved.

Do not buy warranty insurance on your phone! It's not worth it. I bought it on my new phone two…read moreyears ago. i was not able to hear anyone if I received a call or made one unless I put my phone on speaker. Went into the store and they tried a couple of things but it didn't fix the problem. I was told that I would need to take it to Rochester Minnesota or Ames to have it looked at or repaired. If I didn't want to do that I had to pay $50 to deny that to have them send me a different phone. Unfortunately I had to choose that option. it took me over a week and two different phones to get one that worked. The one that I got works but the battery goes down fast. When I look it says battery health is weak. What a racket! Be warned!!!

This is the worst internet provider I've ever had if I could give them zero stars I would…read more Unfortunately they are our only option in manly,ia so until we can find something else we are stuck. When they came to install, the tech didn't put booties on and tracked mud in and stained our brand new carpet, we informed him of this after my wife had cleaned up after him and he did not apologize and then did it two more times. We had to install a phone jack for the router I told him I wanted it upstairs so we could get the best signal possible but he simply told me he didn't want to do that because that's too much work and his day was almost over with so against my wishes he told me he had to go check something out downstairs and came back up and said you're good to go and he set it up where I specifically asked him not too me and my wife have been trying to get this resolved for over a year now and when we call they tell us they can't do anything and hang up on us, so we went to email, we were getting responses until I was to the point of scheduling a time for them to come fix the problem, and they completely quit replying I tried a couple days later and I have still not got a response. In conclusion if you have other available options for internet providers please explore those options this company is absolutely terrible and they have zero customer service skills. They don't care or even try to act like they care about their customers, this place is a joke, I am almost to the point of going without internet just so I don't have to deal with them. DON'T USE THIS COMPANY!!!!

From the owner: Qwest is now CenturyLink. Want the best home phone service, affordable long distance and high-speed…read moreinternet? Go with CenturyLink for the ultimate home technology. DSL lines get you online with fast, easy internet access.

The company never answers the phone and never returns your calls. When I actually got through and…read morereached them they appeared to not care. Totally awful.

From the owner: We are the local source for DIRECTV Satellite and Internet. Why call a 1-800 number, only to be…read morefrustrated. Call the Local Professionals at PR Connections, get accountability and the service you deserve! We genuinely care for each and every one of our customers, and will do what is necessary when you need it, where you need it.

I am only putting 1 star because 0 isn't an option. I have problems with Mediacom every other week…read moreit feels like. The only reason I have it is because it is the only service available for where I live. I call for support and each time they run through "fixing it" with me. All they do is ask me to un plug it and plug it back in or hit the reset button on the modem. That's the first thing I do when it stops working. Then they say they will have someone come look at it but can't until the next day. I called around 10:30 am for help and they said no one could come until around 1pm-5pm the following day. Ridiculous. If you are going to have a POS service, at least make up for it with a faster troubleshooting person. People have things to do that internet is required for. Can't sit for 30 hours waiting for help.

Having been a long term Mediacom / Xstream customer, I can say I'm finally had it. Price jumped…read moreby 40% for basic cable and internet service overnight. Sorry, but $270 per month is double what I believe to be fair. Stick a fork in me, I'm done.

if you are planning to start new cellular service, stay very far away from, at least, their…read morelocation in Mason City, IA. My Sales Representative was unable to explain finer points of my new contract. I was charged for a monthly service plan higher than agreed to. I was charged for phone protection that I didn't agree to. I also received no cell service for 4 days, but couldn't receive texts. Please save yourself many headaches and stay clear of this business.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

The staff was very helpful, friendly and knowledgeable. John(manager) and Holly patiently spent…read moreover an hour helping me fix the issue with my phone transfer. The regional manager just happened to be in the store and was very caring/empathetic with the issues I was having. All three of them went above and beyond to make sure they resolved my issue. THANK YOU!

I was so MADDD wmart sold me a phone we COULD NOT activate so we went to ATT personally and Casey…read morewas just WONDERFUL not only did he fix my issues but Because of him I purchased a new phone and he went above and beyond to get it straightened out and activated. NEVER have I had a problem with this ATT store OR my ATT phones until I tryed to buy 1 from wmart. Never again, I will continue to be part of MY ATT Family. Its been over 20 yrs with ATT and absol LOVE THEM. THANK YOU CASEY Albert Lea store