1. Authorized Retailer UScellular & T-Mobile

    1. Authorized Retailer UScellular & T-Mobile

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    Mason City, IA

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    Authorized Retailer UScellular & T-Mobile

    1.0 (1 review)
    Open 10:00 am - 7:00 pm

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    1 year ago

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    Verizon

    Verizon

    (8 reviews)

    They have screwed up my business account and all I have been doing is paying more and more and more…read morethan what they promised. The bill was supposed to go down. I am on now eighth month and they still have not fixed the problem. Once you walk out the door and have the deal done you're like invisible. I have wasted so much time in the store trying to resolve this issue. I have been promised credits that have never came in. I was promised that they could save me on my monthly bill. I should keep going back to resolve this issue. They should be working on it even if I'm not there. Very disappointed in Verizon. It has really gone downhill. been a customer for a long time, but definitely looking to switch if this doesn't get resolved.

    Do not buy warranty insurance on your phone! It's not worth it. I bought it on my new phone two…read moreyears ago. i was not able to hear anyone if I received a call or made one unless I put my phone on speaker. Went into the store and they tried a couple of things but it didn't fix the problem. I was told that I would need to take it to Rochester Minnesota or Ames to have it looked at or repaired. If I didn't want to do that I had to pay $50 to deny that to have them send me a different phone. Unfortunately I had to choose that option. it took me over a week and two different phones to get one that worked. The one that I got works but the battery goes down fast. When I look it says battery health is weak. What a racket! Be warned!!!

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated July 2026

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