Been a Verizon customer for 4 years came to get an upgrade haven't had a new phone in four years …read more Didn't seem real helpful because I was interested only in Motorola. Lied and told me they no longer sold any of those phones at all. Will never be back. Save yourself the trouble and go to another store or call Verizon.

First off, let me be clear that this review is for THIS Verizon location and the staff, not for the…read morecell service as a whole. Now that we've got THAT out of the way.... this place rocks. We've been Verizon customers for a little over a year now, having switched in 2018 after we got fed up with the miniscule pockets of coverage dished out by AT&T. In the several times I've had to visit the store for one thing or another, I've never left unhappy or dissatisfied. The people are ALWAYS friendly, and always solve whatever problem I throw at them. If it weren't for all the jackwagons wanting their half-caf triple soy mocha dairy-free, gluten-free, taste-free coffee-free lattes that clog up the parking lot, this place would be perfect.

I needed to finally upgrade my iPhone (mine was 5 years old ) and Taylor helped me get my new phone…read moreall set up in a short amount of time. She had helped us the week before get another one our account also. She's very sweet & knowledgeable about which phone to get. Thanks so much for your help! :)

Purchased a new phone and AT&T sent the wrong one. I returned it to the store unopened. They sold…read morethe phone to someone else instead of sending it to corporate. So now I am billed for $1,800 and the manager, Jordan, admits they screwed it up but won't do anything about it. It has been going on for 4 months and now the managers won't talk to me on the phone or come out and speak to me at the store! I'm switching my business account to Verizon.

5 star review in every way. Seats. Cecil was great to deal with. He is knowledgeable, professional…read moreand polite! After replacing my wife's blackted out ell out screen. A couple days later, we noticed hi Nick with a slight crack. Is that the manufacturer's warranty does not cover? But because he had just replaced the screen a couple days earlier. Thank you so much. He won ahead and replaced it a second time with a deep deep discount. Now that's customer service.! Cecil, you've earned my business for as long as you're there. Thanks again! Tom N.

Cecil at the Phone Doctors Owasso helped me so much. He was nothing but kind to me, he was nothing…read morebut helpful, and most of all he made a bad situation better. I highly recommend him to anyone, he's amazing!!

The store people were very helpful. We had to come from Kansas to pick up a new Modem. Murilee was…read morevery helpful on the phone and in person. Not like the telephone support people who didn't know anything. We were already a customer and they did not have to sell us anything. They were both very knowledgeable and helpful! Hope they stay there forever. It was worth the drive to have their help and support.

If you have any technical issues this guy refuses to help you. He uses the excuse "only corporate…read morecan do that" so he does not miss out on commission from a sale while he helps you. Apparently the store manager is aware that he does this and has not done anything. They put their greed above customer service.

Avoid the Keep and Switch Promotion. It's a scam. I owe my previous carrier $1,200 that T-Mobile…read morepromised to pay. It's now on my credit card. I've made MULTIPLE phone calls to them, they didn't have a manager available EVER and told me they lost my submission and the promotion has ended. It's a scam to get customers. I would avoid this company at all costs.

The customer service is so bad you can't even imagine. Hate it Sprint tied in with them. Can't wait…read moretil we can quit their service and go elsewhere!

I recently came into the Cricket location in Owasso and got excellent help. Millie went above and…read morebeyond to get my wife's phone hooked up on their network after a slip up in the online ordering process. She even stayed 45 minutes late to make sure my wife wasn't without service even for one night. Thanks, Millie!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Owasso store today.

My company handles IT and Phone equipment technologies for our clients and in every instance we…read morehave to work alongside and communicate with the local dial tone and bandwidth providers. Logix and its local staff are by far the easiest bandwidth and dial tone service provider we work with; we always get a live support representative or local rep to coordinate and work alongside. One instance that comes time mind is a client of ours who was so frustrated with current services with a large local provider they cancelled services without having a backup plan. We reached out to Logix and they did a special Install for this client in under 7 days to ensure there was service when the other provider disconnected. Logix did not do this because it was an opportunity, the staff fought to get this in place because a local business would have been crippled without it.

From the owner: Business Class Internet - Cloud - Voice - Data Solutions…read more LOGIX is an integrated communications company that focuses on making telecom simple, easy and convenient for small and medium-sized businesses. Our reputation for providing a customer-focused alternative makes LOGIX an ideal partner for businesses looking for flexibility and simplicity in the way they use voice and data services. SERVING: Austin, Dallas, Houston, Fort Worth, San Antonio, Oklahoma City, and Tulsa