Pro imports is the worst business in Tuscaloosa. I dropped my Volvo off to be fixed. After a week,…read moreI heard nothing. I called and they said they had not even looked at it. After 2 weeks I heard nothing. I called them and they said they didn't know what car I was talking about. After 4 weeks I called and still nothing. After MONTHS I called after hearing nothing from them and they informed me that they had towed my car to a absolutely unacceptable and horrible "tow yard" (if you can even call it that.) please for the love of god do not take your car here. I now owe money to a tow yard that I would have never had my car towed to if I had been given a notice (which I am legally entitled to.)

The fact that they even get a star is troubling…read more They are by far the most unprofessional shop I have ever had to deal with.They don't answer the phone.They don't communicate the status of your car and most importantly they can't fix your vehicle.I unfortunately spent about 2k before I realized the guy that runs this place is a joke.We brought the car in for a specific reason it was missing between gears and they decided to change my spark plugs for 800. And told me they were due to be changed.They did not even drive the car after they did the work?????Then after back and forth with the owner with his theory's about what it could be we discovered the real cause which he said he could not fix. Don't waste your time or your money it's better to just pay a dealership level mechanic to do the work.At least there is accountability when they do the work.

One of the Best experience I have ever had with a repair shop. A man named Jack was so helpful. I…read morewas not over charged because I am a female and it did not take the entire day to complete work. I would highly recommend Auto Tech in Northport. God Bless

I had my truck towed there after it quit running. They replaced the coil and called me telling me…read morewhat I owed them BEFORE telling me what needed to be repaired. I just had to have the coil replaced again. My mechanic told me that they had put in a used coil and that they had removed some of my new plug wires and replaced them with broken ones. I AM NOT HAPPY!

My 84 year old father In Law had a flat tire on the Interstate and he called me for help finding…read moresomeone to change his flat tire. Latoya at Motormouth answered the phone promptly and I gave her his location and phone number - and she sent a truck out right away, changed his tire and he went on his way. We were very happy with their response time and quality work. Thank you Latroya!

Good on service but a scam if use credit card to pay. Charged my credit card $550 for assisting…read morewith a blown out tire. Credit card had 3 charges totalling the $550. Have blocked my phone calls and text. Filed a scam complaint with the AL Attorney General's office. Will not return calls or texts. I do not recommend if you are using a credit card. Incident happened on I-20 on 10/8/2025 outside Tuscaloosa, AL. Did a good job replacing tire but scammed the monies.

1 star is being extremely generous. Towed my car from a…read morepermitted spot without any notice or justification. No ticket, call, email, or text--absolutely nothing. I returned to find my car gone and was forced to arrange an expensive ride back when I live right down the road. The only reason I even knew where my vehicle went was because of my AirTag tracker. Now I am being told I must wait over 30 hours just to make contact with this company. That is unacceptable. Towing vehicles without cause or notice is not only irresponsible but borders on predatory and unlawful behavior. I fully understand towing cars that are illegally parked, but that is not what happened here. This was a permitted space, and the complete lack of communication is indefensible. I can only imagine how many students and residents have been taken advantage of in the same way. This practice is exploitative, and I will not hesitate to escalate this matter further. With legal counsel in my family and direct knowledge of how these situations are addressed, I feel fully prepared to challenge what is clearly an unethical and wrongful business practice.

Would give ZERO stars if could as they hooked up my car in a spot where a business gave me…read morepermission to park - then insisted I pay to get it unhooked even though HAD permission to park there . And even came back later and tried to tow car again that night from SAME spot - so defiantly taking advantage of all the college kids in the area ! SO Very sad - instead of Grace and understanding - they take advantage of kids ! shame shame shame !

I came in for an oil change for my daughter's car before I return to California. Great service…read moregreat price!!!!They also let me know about my brakes pads for the future. Absolutely recommend!!!! Always appreciate a family owned business that cares about the community. Ty Franklin

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.

Auto Clinic. The name has been changed to Discount Auto Outlet. I had to go to court (the court…read moreruled in my favor), because of Mr Nehad Alkasir's dishonesty. He charged for work he did not do. Auto Clinic/ Discount Auto Outlet is DISHONEST! Not even deserving of the rating I had to give. BE AWARE! This writing is two months after the above comment. I did take Auto Clinic, now Discount Auto Outlet, to Small Claims Court because it was proven that Mr Nehad Alkasir charged for repairs he DID NOT do. Small Claims Court ruled in my favor. BE AWARE!

A very honest mechanic. He did diagnostic on my cars electronic system . My dealership could not…read moresee me for 2 months and I wanted to make sure the electronics would not go out in the engine as well as the audio. He gave me peace of mind and I totally recommend his shop .

Always have our oil changes here, along with any other auto repairs( 20+ years). The people here…read moreare ultra friendly, helpful and honest.

Henry Auto is an honest, professional and fair priced. The employees are very qualified and loyal…read more Not fly by night mechanics. A real example. I took my car to a national chain auto and tire shop. They said I needed all new brake pads and rotors for $900.I took it to Henry and after examination said brakes were fine, no charge. This is my 3rd experience with Henry, all positive.

They went and got my broken-down SUV from Pelham and brought it to my home with absolutely no…read moreproblems. He noticed I wasn't home when he got here so he called me and was very professional and nice when asking where I wanted my vehicle put. I would highly recommend this company! On top of how great they treated me, they were the lowest price. You can't beat that.

My truck was towed in June I had money in the ash tray got my truck back but no money they are…read morethieves watch out