Joke of a business - was hoping the bad reviews were one-…read moreoffs. Front desk rep is obviously miserable in her role and is rude and unprofessional. I tried to get a quote for over aweek for curb rash, making over a dozen phone calls and stopping by and they were unable to produce one. I'm sure they do great work, but good luck with the front office. They don't have their voicemail setup. It's 2026 and this business can't succesfully send an email to Gmail, the most commonly used email platform. After repeated failures you'd think they would try to problem solve their email issue. Don't waste your time here.

Kyle did an amazing job got my wheels in and out in a hour !!!! only guy I'll trust for my wheel…read morerepair needs!

Dean (Valdin) showed up right on time in his MB van. He used a Roadtech battery-powered floor jack…read moreto lift my heavy Hyundai Ioniq 6 and a soft socket to prevent damage to the lug nuts and wheel. He disappeared into his van with my curb rash wheel and reappeared an hour later with a beautifully repaired wheel. Dean is a shining example of the awesome contribution immigrants have made to our society. He is most personable and at such a young age knows his trade and business well. Outstanding mobile service.

Highly impressed with the quality and efficiency of work. There was a noticeable gash on my front…read moreleft wheel that came from an unfortunately placed curb. The paint was scratched off and the metal showing, so I wanted to get it patched up quickly lest the wheel loses integrity faster in the Seattle rain. Dean, the technician, was transparent about the process, effective in his work, and finished within an hour. As a mobile repair service, it was incredibly nice to not have to drop the car off and be without a car for the day (or days!). Their service saved me time and headache, and I am really pleased with the result! Not to mention, their prices were competitive out of other services I scouted. Rarely do I place a review, but this really got me wanting to leave one so folks know they're great!

Sells tires that are pretty much on the tread bar. Illegal tires. Wants way too much for used…read moretires. $65 for a used 17in tire. Google 17 in tires. Can get almost brand new for that. I pulled up and this place is empty with no customers. It's for a reason. To expensive. No quality. Skip this place go to discount tire.

Went to jiffylube for a tire rotation and found out the tires was not mounted good causing knocking…read morenoises. Edwin was very friendly and helpful in taking us in immediately and fixing it. Mahalo!

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Great guys, came out and helped a veteran with a bum tire. They charged ~$30. I will use them for…read moreall vehicle related maintenance, etc. Thank you Gentleman!! JP

I've bought tires from S&S for well over 3 decades now. Very solid people. Always professional and…read morepolite. Their prices are always competitive and will usually have what you're looking for in stock. And if they don't have the tire in stock, they can usually get them in very quickly.

Great service very helpful. they were able to do an alignment on my lowered truck…read more I would 100% recommend this place

Gary literally lied to me. BEWARE. Called me back & said $2,000+ change for full front/back brake…read morejob, pads, bearings, rotors. Brake pads, bearings, rotors, he emphasized "everything"... They finished, called me & said they didn't do the bearings... "but they may need to be done eventually" they said "it wasn't on the paperwork." Gary was gone, nowhere to be found. No communication, nothing. I will never come back here. I will never recommend anyone to come here. I feel scammed. My family has been coming here for tires for years. ALWAYS ask for the paperwork before confirming service. This genuinely hurts. I literally came here to do the bearings. DO NOT COME HERE

Banged my rim on the curb on a Sunday, and I went in and talked to the guys. They had me good as…read morenew in 8 hours. I ended up doing all four rims on my 2013 Avalon. Only one was really bad. Great price and great customer service. Talked to the about powder coating another set of rims. 5 out of 5 will be back, hopefully for only powder coating and not scuffed rims.

From the owner: Welcome to Frontline LLC the one-stop shop for all your automotive needs! We are a customer-centric…read morefull automotive repair facility located in Tacoma, WA. Whether it’s vehicle maintenance, repair, restoration, or aesthetics our expert staff with years of experience will ensure quality performance with precision. We provide a wide array of services for every automotive need and pride ourselves on only using high-quality parts that meet or exceed OEM standards. We even offer shipping assistance for customers out of our area. So don’t stay behind, go Frontline!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

Fourth of July weekend, every place closed, we got a flat on a road trip to Whistler - called…read moreSantis, answered on the first ring, told us to bring it in now, back on the road in 30 minutes. Could of charged us whatever he wanted but was completely reasonable. Thank you so much! So grateful for competent, honest, hardworking people.

Santi's you'll get honest service...from cost to quality, these guys are genuine, not trying to…read morefinesse your pockets. I came in with a budget, the tires I wanted were brand new but were only going to be available in the evening. Unfortunatley i had a 2 hour trip and couldn't wait, Santi then says not to worry i will get you the ones over your budget since they are available now. Got brand new tires above my budget for the same price of the tier below ! GREAT CUSTOMER SERVICE !!! This is why after 15 years, I still go there.

Helped me in a pinch, friendly and genuine people. They did not overcharge me or try to convince me…read moreto get more than I needed. I left feeling safe to drive my car and relieved after tricky car troubles.