The lady at the front desk was rude and condescending. We have traveled all over the world and have never been denied access. While the policies may have changed, she didn't do a good job at explaining it to us. Let's treat all of our soldiers with kindness regardless of their status. Don't go into the USO. Also, don't be a volunteer here if you don't respect ALL of our military personnel, regardless of color or status. What a shame. read more

This is one of the best USO Service Center's I've ever been! The folks running this USO were very nice and accommodating to my fiancee and me. They gave us a quick tour of the facilities which are very well equipped with anything and everything you need while you are traveling. They had a TV room with big and comfortable chairs. They also had another "game room" were you can play Xbox games, and a small library with tables and chairs. The kitchen is also very well equipped with sodas, water, coffee, ginger ale, and other stuff. They also have mini travel kits in case you lost your luggage and need something to survive the night with. read more

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Fantastic hospitality and a wonderful spot to relax before the flight. Thank you to the great folks that keep this running. Happy holidays. read more

The lady there said they don't give food to "indefinite" (retired). Then another lady said they haven't had sandwiches in years. They clicked "rest" on the check-in regardless. I don't have a problem with that since we support the USO but it was a bit disingenuous to click that we rested when we really didn't and they suggested that if you served 20 or more years (retired) that the food (if they even have it) isn't for you. I suggest that rather than asking what kind of ID you have and then saying no food that they might consider saying something like: "USO Houston" received very limited funds this year and we had to limit food to active duty only." That is understandable and much easier to accept. read more

The USO never disappoints! Thanks, for taking care of us as we travel! Friendly staff, cold and hot drinks, snacks, books, toiletries, computers, phone chargers, and just a relaxing place to hang out away from the airport hustle and bustle. read more

The USO is always a great place for service members to get out of the racket of the main terminal and decompress. The staff is great, they have a mess of computers and they even have CAC readers, TV and food. They are a bit small, but they are big enough to get it done. Love these guys. read more

I think of the USO Service Center at Houston Hobby Airport as my Sanity Savior. The NMT was born in Houston, and we go back yearly to see family there. Traveling with a wee one, then a young 'un presents some complications. This USO gave us a place where they could safely run around, play games, whatever while we waited for our flight. The Center is located on a lower level, mid-concourse. You take an elevator down, then are in a small lobby where their door is. It's utilitarian. The center itself because it's on the lower level has no windows and is not super big. It's comfortable though, the volunteers are always super nice, and they will let you know when to go upstairs to board your flight or when there's a delay. On our last trip the teen, as expected, went directly to the gaming consoles. I chatted with the volunteers, read and got us some snacks. Their chairs are soooo comfortable I almost napped. It's not the fanciest place, but it is warm and relaxing. We are so thankful that it's there. read more

Nice quiet spot in the terminal. Had some snacks, drinks, good wifi, and couches. The gentlemen manning the desk were very friendly. Can't ask for much more. read more

Finally as USO that is easy to locate! The volunteers were so nice and welcoming. This is an awesome spot for veterans to hang out if they have a long lay over. I got to enjoy free snacks and sodas and of course wifi to do work BOOH! but very easy to find just look for the subway near the southwest gates and go down the elevator. read more

Uso Service Center - They offer organic Mac and cheese and of course tea and coffee - Bakeries Near Me - Houston, Texas

The lady at the front desk was very welcoming and helpful when we signed in at the front desk. She gave is a mini tour of everything we had access to, showing us the computer area which had at least 4 computers, a lounging area with a tv, a game room with two tvs, and the kitchen and dining area. The kitchen was fully stocked with an assortment of drinks in the fridge, and frozen meals in the freezer. Also there were some free cookies and sweets laid out on the counter. And a fresh pot of coffee! They weren't stingy on the supply of snacks and breakfast items either. The seats in the game room were very comfortable and I'm happy that they provided blankets for us to use. This is a great place to relax in the airport if you're waiting for your flight and if you're military or a military dependent. I will definitely take advantage of the other USOs in other places if they are as great as this one! read more

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Awesome gem they have at Hobby Airport for those who have served or currently serving. It's a great quiet space away from the hectic flow of the airport. You can go there and rest before traveling or in between flights. The volunteers are so sweet and truly sincere. It was a pleasure stopping by this USO. read more

Great lil spot to chill while waiting for a connecting flight...nice staff, free water, good chairs and sofas. God bless the USO and southwest for supplying the free water!!! read more

Great USO, it's hidden and you can miss the signs easily. The gentleman at the front was extremely polite and gave me a rundown of everything in the USO. Well stocked, and clean. One of the smaller ones I've been to but I like every USO...oorah! read more

Bob up front was great! He came in early at least 2 hrs early and let me come in and Sleep even though they didnt open until 0900. This is one of the best USOs I've been to in a while. Wifi, plenty of snacks, soft drinks, comfortable chairs, books, xbox, and actual food! Great sandwiches from jason's deli which Bob swears are the best on earth. Thanks to Bob for watching out for all of us and sharing some of his stories! Thanks USO! read more

This is such a welcome service to have for the military and their family. I had the pleasure of stopping in with my boyfriend, who is a veteran, while passing through to Ft. Lauderdale. The man working the front greeted us like long lost friends and couldn't wait to show us around the facilities. This USO is located in a creepy basement near a small chapel, and I felt bad that it was so hard to locate because I feel this deters potential visitors. There is a huge kitchen, free wifi and computers with internet access, a screen to watch for flight updates, a nice size lounge area, and tons of seating. It looks like a lot of the snacks are provided by Southwest, so hats off to you Southwest! There were delicious cookies, muffins, cold and hot beverages, and lots of other food options. We didn't stay long, but if you ever have a long layover in Houston and are current or former military, check this place out! read more

Staff was super friendly and seemed GENUINELY happy to help. Lots of food & places to relax while waiting on flight. FREE & FAST wifi! read more

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I served 11 years active duty in the military and my veteran card was not good enough for this "small size, limited resource" USO. It is beyond insulting to bring your wife and child in to a USO to enjoy a break from the 9 hour layover only to have someone at the front counter who is supposed to be welcoming say "sorry, we dont have the resources to service veterans." Add on condescending tone. By the way....there was 3 people inside. Sad state of affairs. So disappointed. If you served dont expect to be welcomed here. Spend the 12$ and go to one of the 3 lounges in the airport where they will make you feel at home. read more

I love the people of the USO! I wandered into the Houston Hobby USO and it feels like hanging out at a friends house. Southwest Airlines seems to be a big supporter and there is plenty of food, drinks and snacks. Very nice staff, Wifi and family space for kids. Definitely stop in if you have some spare time between flights. read more

While the experiences mentioned by others are true, and volunteers do a good job. The paid staff is another story. The unprofessionalism is chasing volunteers away and the little personalities of the staff get in the way of serving the 'customers'. I have never heard of such lack of respect by any volunteer manager. While mentioning the names of the staff may be not be prudent, the USO HQ needs to investigate the situation here read more

Nice mid-sized airport USO. Great welcoming volunteer staff. I saw the signs so sent down the stairs by Gate 44 or so and found it next to the chapel. The stairway and hallway were dingy, but the USO was fresh and clean. The sign said they were open 9am to 9pm, but one of the volunteers was already there at 8am. He gave me a good rundown on the amenities and made me feel at home. USOs everywhere are starting to get more strict on admittance, and this one had a sign that made it easy to understand--members of armed forces on active duty, Guard or Reserve; dependents of any of these; retirees permitted if space permits. Vets/Disabled Vets not specifically allowed since a current and unexpired DoD ID card is required. Plenty of sodas in the refrigerator, fresh brewed coffee, salty snacks in baskets throughout the lounge; flight departure screens; big screen TV; game room with two xBox units; magazines and military pubs; several laptops with CAC card readers; comfortable chairs and recliners; blankets and throws; games for the kiddos; lending library against one wall; frozen items to nuke were in the freezer (wraps, burritos, sausage biscuits); free wifi that was pretty slow, but the free airport wifi also worked there and was a bit faster; cell phone reception was spotty (AT&T and Verizon), probably because of the basement location, and I had to step out in the hall to make calls read more

One of the best USO locations I've been to. Great staff, Walker was very kind and welcoming. Plenty of spaces to relax, watch tv, surf the net or grab a small snack/drink. Free wifi as well. read more