Well, what do you expect? It's a post office and it is busy. However, for as busy as it is, you can usually get what you need to get done here and there are a robust number of services offered. Unfortunately, the staff here are not always the most knowledgable on different US government policies and procedures (like passports, sensitive mail, etc) read more

I moved and ended up getting a letter that required a signature I had fallen down stairs while moving and hit my head : injured both knees and sacroiliac joints I also have vertigo from a previous head injury The main Post Office number on the ticket took me in circles because it wouldn't accept the article number and there were no options to talk to a PERSON (IRL) I searched and everyone said you can't call the local Post Office I was able to find the number to the Centennial Post Office On my second try Abhash answered HE was so kind and patient and exhibited superior customer service Despite My vertigo and being disorganized I tried to explain I couldn't walk or get to the post office to sign for the letter And That often this vertigo and inability to walk can last for more than a week He gave me the information I needed to negotiate a backup plan with USPS to get the letter if I still could not walk or drive by the time it had to be returned to the sender Abhash I hope I am spelling your name correctly Your expertise: professional demeanor and kindness can never be replaced by AI There should always be an option to speak to another human Because Life happens Not all situations can fit inside a bot's thought process or a phone tree I applaud Abhash as the epitome of the postal service motto. He delivered great service and went above and beyond I should also mention the postal person who delivered to my address as well as The other staff at this post office I could not walk for long periods during my stay in this condo And when I explained the situation to them last year They were ALL amazing I am VERY happy to post something positive And THANK YOU YELP at this site for POSTING the phone number Without it None of this would have been possible If they take out the postal workers name It start with A and rhymes with wash ( or in my vertigo state that is what I heard) Massive gratitude and apologies if I mispronounced or misspelled your name read more

Anytime I try to mail something from here, they always find a problem with my package. Today she refused my package and said packages can't have duct tape on them. I've been coming here for over 20 years and it's always a negative experience. The main woman behind the mail counter is the most unpleasant person I've encountered in customer service, ever. I'll take my business to UPS, this place is awful. read more

I always have great interaction with the people working here. Today the man who helped me was so nice and funny! He was quick to tell me what was cheaper for me to send my box, he could t have given better customer service. Wish I had gotten his name! read more

i wish i could give zero stars!!! noe is the slowest worker on the face of this earth. legit makes it the worst part of my day when i know i have to go here. there is milking the clock and then there's this guy. its honestly slowest and most unbearable usps experience every single time i have to step foot into here do not take packages here unless you give yourself an hour window!! every person is on average 10-15 minutes per!!!! read more

Noe is amazing! He is a very friendly, smiling face to see when you walk in the door. He is genuinely happy to greet you and ask how your day is. Great customer service and a refreshing experience! read more

Wendy is the best! So smart and helpful! Honestly everyone here is very friendly and helpful. I really like the crew! The lines can be long but they do their best to move you along as quickly as they possibly can. read more

I like this USPS location - the employees are quick and friendly and most people keep their social distance. It is a small interior, but there is generally plenty of parking. Best to avoid during rush hours - a pleasant overall experience at this usps! read more

5G towers on both sides of the post office. This technology (and all the wireless technology) has not been proven to be safe read more

USPS - Post Offices Near Me - Centennial, Colorado

I actually thought this location finally listened to the reviews because last time I was here the mailing/stamp machine was working. Well here I am again and the machine is broken, people lined up the length of the interior, some waiting outside. Go ahead usps, and blame it on COVID. I'm now 5th in line and I've been here 22 minutes. 2 people working which is better than the usual 1 person but this is a joke! DO YOU PEOPLE EVER LISTEN TO YOUR REVIEWS? YOU SUCK!! Now I'm 3rd in line, been here 35 minutes. You don't deserve even one star but wouldn't let me send without it read more

I've been going to this post office because it's close to our home. I expect long lines but I don't expect to be cheated and over-charged. The first time it was with the male employee who's been there for awhile and I was shipping a book and was told 'media' has a higher price to it and to ship it to Colorado Springs with no rush would cost me $23.00 and some change. Then yesterday, 8/12/20, I hear the female employee say the complete opposite about shipping books and told the customer in front of me that her books would be delivered by Saturday no problem. I was there to ship an 8.5 x 11 manual. It was a Tuesday afternoon that needed to get to New York by Friday. I selected Priority Mail but then was told if I want it there 'guaranteed' it would cost me $48.35. I asked her if she was serious and how come I had to guarantee it when she told the woman in front of me that her box would confidently get there in time at a significantly less price. I told her no thank you and I'm taking my business elsewhere. I went to the UPS store off of Quebec/County line and with Friday delivery, a box to ship the manual and my total came to $15.73. I MEAN COME ON! This the 2nd time I felt this office tried to over charge me and I am done and will no longer will be supporting that location. read more

Slow, unorganized, and improperly staffed. I should expect this, but it never ceases to amaze me how poorly run the USPS is. Also, I just read a review that said "Lines are a part of life." This is asinine. How many lines do you stand in at the pharmacy or grocery store that take a minimum of 10 mins to get service? This reviewers quality of life must be awful. read more

I went to mail a package and it wasn't closed in case they needed to look inside. They wanted to charge me for tape. That is just absolutely absurd to tape a package and charge me for a roll of tape. No thanks I'll go to a different post office read more

Not very fast, smaller post office. Always a line. But much better than the Highland's Ranch one hands down! Where oh where is that efficient post office? Does it exist anywhere??? read more

Left my mail to be picked up at my outside box at 6:30 this am....after four and it still sits...... Not the first time.... read more

Ugh. Pretty sure they go extra slow to make people wait longer. Plan on 5 minutes per person in line ahead of you. That's right, I just gave you math to do. read more

Worst post office I have ever had to deal with. I have lived in my home now for over a year. I have submitted 4 change of address slips and still continue to have my mail be returned to sender. I have discussed over the phone and in person with management. I have stopped my carrier to ask for answerers & they all say they aren't sure why this continues to happen. Telling me to submit another change of address. I have submitted two formal complaints and this has yet to be resolved. read more

15 people in line waiting and 1 person working the desk. Meanwhile all sorts of people were milling around in the back , hucking it up. They treat their customers with contempt. No where in the private world would this sort of behavior be acceptable. read more

Long waits, usually only one or two people working up front. Slow slow slow. Package boxes fill up too quickly on weekends. Time to open another location nearby. read more

USPS - The line is just as long behind me! - Post Offices Near Me - Centennial, Colorado

I was having a very frustrating experience and Brad went over and above what was required of him to try to help me out. I would work with him any day read more

I thought I would try and balance out the reviews with some positivity, since everything on this page is pretty negative so far. I haven't actually had to go inside this post office very much, but the few times I have it was a just fine experience. Yes, there is a line. No, it doesn't move very fast. But, too be fair, this location is no worse than any other post office in my experience. Sometimes you'll even get a friendly worker to help you out, though I'll admit this is not always the case. read more

I went in today to get stamps and the machine was out of order- 12 days before Christmas!! In addition, the line was out the door into the lobby- just terrible! I just turned around and walked out. read more

Waited in line for over an hour here today. Only 2 postal workers helping a line that was at least 12 customers deep. I was patient, not complaining, and actually helping others when their patience worn thin. Then I see 3 workers meandering around behind the counter, not interested in helping an overwhelmed staff of 2 counter employees ( who were helpful, and continued to tell us they were the only ones working today). A supervisor could not even get on a register and help her swamped employees out. What a shame - USPS wonders why they lose business to UPS and FedEx. I will avoid this office and use my local UPS store. Manager's Office - "Michael" was locked and he was no where to be found. It would seem a common team atmosphere was not present today. Those poor 2 ladies having to lift, service, and listen to complaints for at least 20 people that needed USPS service. Hats off to you girls today! I would hope your supervisors, teammates, and manager will help you more in the future. read more

Went by this morning to pick up a package, only one person behind the counter and line out the door. For those wanting to mail a package the self check was out of order---has been for days making the lines longer. Finally gave up and left, line not moving but before leaving I heard a postal employee in the back yell out that there were brownies in the break room. Now that made me feel so much better! read more

This post office is ridiculous! There are only two people working for so many customers. And they also take their sweet time on helping others. It is obvious luck of respect for customers and their time. Everyone wants to be in and out, some people use their lunch break to get stuff done. People working at this office are inconsiderate and moving like snails! Definitely there are not enough employees on the line. Total luck of customer service! WHEN IS THIS GOING TO CHANGE? read more

This post office sucks!. Horrible service for YEARS! I've had mail stolen from be at this post office. I've had clerks at this post office try to "oversell" postal service, trying to get me to purchase services I didn't need. One time I carried in a package, the clerk at the counter quoted me a price of approximately $25 to mail it. I walked out and took it to the downtown Littleton post office. Ended up shipping it for less than $15 ! In the past I complained about the poor service, only to be told I was a "PROBLEM CUSTOMER". SHEEESH! I sent a gift to Israel for my niece's wedding. Insured it for $100. The Item was stolen, so I made a claim. I was told they don't insure packages to Israel. I had the stamped receipt, with ISRAEL clearly written as the destination. We were charged for the insurance, and when the article was lost, they refused to pay. When I asked why they even insured the article in the first place, I was told they are NOT RESPONSIBLE for their clerks' mistakes. OMG! If you want trouble from the post office, this is a great location to find it... read more

Spoke to a woman clerk, who instructed my 5" x7"x less than 1 cm H wax-sealed envelope would have to be mailed as a parcel at $2.45 each (I had 68 total envelopes, only bought 40 labels because I could only buy 5 at a time from the machine!). Spoke to two other postal workers at a later date, stated they should only be $0.68 each. I returned today and by the SAME clerk, was given $0.70 stamps to mail my remaining envelopes. The envelopes have the same shape, weight and sized seals as the envelopes mailed the week prior. I do not understand why I was told something different both times (especially when $2.45 was outrageous) and when I spoke to the Supervisor at the Office, he waited about 20 minutes after I left to call and tell me they were not going to investigate my issue further and to "not use wax seals in the future." I feel very taken advantage of and am extremely disappointed in the incompetence of this office. I can see why the post office is becoming obsolete. read more