Update: the item did get returned & refunded a couple days after this post…read more Thank You to the UPS store for the response to this review. When I walked into this store on a thursday afternoon there were packages EVERYWHERE! it was a mess! I dropped off 2 amazon rtns that day which were both on the same receipt. One was returned & refunded within a few days. The other one kept showing as on its way back. I called amazon & they said the item didnt even leave that UPS store until at least 4 days after the first item. 10 days later i'm still waiting to find out the status of this return.

I agree with my good Yelp friend, Chance H., this location is amazing. I absolutely enjoyed my…read morebrief experience here. A young lady by the name of Angie actually wrapped up my Amazon return and didn't charge me anything additional. Great parking lot spaces, and always a pleasure to stop by here!! Everyone had a nice, bright smile on their faces, and I did feel welcomed here.

Always go way above and beyond! Friendly, helpful, and amazing customer care!…read more They're responsive and help me produce many materials for my business with incredible professionalism!

I have been to this location several times. They pride themselves on being a family owned…read morebusiness. I asked to use the bathroom on one occasion and was told they don't have one...really?? On another occasion I was dropping off an Amazon package. I asked to get 5 $1 bills for a $5 bill and was told that there was no way to open the register...really?

I came here after going through an office depot. (where I was unsuccessful) and I was pleasantly…read moresurprised by the attention. My English is not good and today's salesman dgo 7/26 was incredibly friendly!! Thank you for understanding my English and trying to communicate in your Spanish. I really appreciate it. I don't remember the name of the seller but he wore glasses! GRACIAS

This was probably the worst service I've ever had at a FedEx. Been doing business with them for a…read morelong time. I emailed the labels for my packages to their locations email address. The person, Lanie was either too new or wasn't properly trained. She kept making demands at me on how I needed to email the labels to her. I've been doing this a long time and I follow the same procedure. She told me I sent her a link. So I sent her the exact copy with a clickable FedEx link that said print labels. She couldn't find it and I had to show her. After clicking it, she then tried to print the labels first from the label printer. The first one came out normal and the second was in landscape. So she tried again and printed the next one portrait and it was far too big for the page to fit in a sleeve. She then acted like those were the only 2 and kept arguing with me there weren't 4 to print. There were 3 other employees there, 2 guys and 1 woman. She was back there gossiping while Lanie was struggling. I called to one of the male employees and asked for help. Lanie then barked at me she didn't need help she knew how to print a label. But she did need help and no one was offering it. The kid walked away probably because he didn't want any backlash from her. Finally the manager came up and helped her. She didn't have a word about Lanies behavior nor did she apologize to me for my awful experience. Now I don't know if it's because this employees age or just bad management? But Lanie didn't seem happy period. After the manager walked away another customer came in and one of the other white guys walked up and told me to move the sleeves so he could help that person. I'm looking around like why are these people telling me to do their job?! Lanie then tells him nothing needs to be moved. She then gives me the sleeves telling me to put them on my packages which clearly needed to be taped up. She then asks the other person if she can help her before taping and labeling my packages. Lanie also asked me if I needed a receipt which I did but also tries to help new customers the same time. I'm fed up and I tell the manager I have a plane to catch and I need someone to finish labeling my packages. Then finally emergence set in and they got to it. I'm really hoping I get my packages and they arrive undamaged. This was a nightmare. Next time I will travel farther to another FedEx.

Overall, very smooth experience. I was returning an Amazon package and shipping out a USPS package…read more Everything went smoothly and the staff were pretty helpful. I love the self-checkout option where they print the shipping label for you. Definitely making this my go-to UPS Store now

Fast friendly service. After a horrible experience at a different location I drove over her and was…read moregreeted with a smile by a friendly lady. Quick to assist me and stress free. Superb customer service by employees here.

Friendly staff and great service! I came here in a hurry to print resumes before an interview and…read morethe staff were prompt and helpful. Great for all of your printing and shipping needs

From the owner: We are your destination for printing, shipping and business services needs. We can assist you with…read moreprinting projects like signs, banners, brochures, and other document services. EPS Center provides shipping service via carriers like: Fedex, DHL and USPS. No matter what you need to ship, our professional team will help you.

I needed some special help and even though they were very busy, I got personalized warm service…read more Unlike their competitor at Havana and Florida who couldn't be bothered, these people really know how to do business

I needed two documents printed but completely forgot to do it. I was able to get a PDF file for…read morethe docs and emailed the files to myself. The young man was extremely helpful although it was less than 30 minutes to closing, he was patient and offered great customer service. I have to say, we are two time zones away from home, in the 1st month of a 4 month trip, not familiar with the area and don't travel with a printer. I didn't get his name but he was 100% great.

This is the worst p.0. I've ever been 2 in my whole life, & that's saying lots! They never have the…read morenew stamps you want when they're released, but weeks later! There's always 1 lame excuse after another. Piss poor customer service! Typical federal employees

AWESOME SERVICE! The Holiday season is always busy. These employees run a well oiled machine…read morehere. Keeping the line moving while being kind and knowledgeable. Also, ground shipping for $5 with tracking?!! What a deal!

After Christmas 2022, I used this Greenwood Village, CO location of Mail Boxes Plus to drop off a…read moreUPS shipment to Canada. I initiated the UPS shipment via my online account and UPS did not create all of the necessary documentation for an international shipment, like they should have. The worker at Mail Boxes Plus caught all of this and then patiently waited while I called UPS to get things sorted out. I'm very grateful for the excellent customer service that was provided at this store. Thanks to the gentleman at the counter, my box arrived in Canada, no problems...

I absolutely love this family owned business. It is run by a husband and wife who are always…read moresoooooooo friendly and helpful!! They sell all the shipping supplies you could possibly need as well as greeting cards and gift bags, etc. They have PO Boxes you can rent and are accesible to you 24 hours a day! They take UPS, FedEx, and USPS packages so it's one stop shopping. It's never too crowded and I'm in and out in less than 5 minutes. They will check all three shipping options and let you know which one is cheapest!! Truly sweet mid-westerners. I honestly never go to the post office anymore. Keep it up you guys!!