So it's that time of year for college students to pack up forms and apartments and go home for the…read moresummer or go home permanently and find a job. The storage facilities are jam packed and this facility had 1 unit pop up after fulfilling the wait list they had for months! It was meant for us! Stephanie, the property manager, was wonderful to work with and very informative. She made this process EZ!!

From the owner: Voted one of the Top Self-Storage facilities for 2020! We provide your things all of the comforts…read moreof home, and more! Self-Storage at E-Commerce Center of Hampton serves residents in the Hampton Roads area and beyond! Enjoy a high-tech/high-security facility featuring keyless access to our temperature and humidity controlled self-storage units.

This is the second time I've had something delivered by fed ex and the second time it's been late …read more Well this second time it wasn't even delivered, I guess I'm gonna have to wait another day to get something I ordered from Amazon that was already a week turn around. I don't know why fedex is doing Amazon deliveries anyways but okay.

My last 7 to 8 deliveries have been delayed. Their service/reliability has gone downhill. I've…read morecalled to ask about my packages and got very lame excuses. No need to call anymore. That just makes me more frustrated. UPS and USPS are far more reliable than FEDEX. I will never ship with them and if I had my choice I would ask others to use UPS or USPS.

This was the worst experience I've ever has at a UPS store. The lady that was working there was…read morerude. She was nasty and refused to even accept my package. This was on Wednesday February 2, 2025. I was returning a package and thought that she would print out the label. when she gave me a price, I had left my purse in the car and went back to get it. when I got back to the store I was trying to explain if my printer at work hadn't been down that I would have printed out the label myself before coming to the store. This woman got nasty and told me that she wouldn't serve me and to take my package elsewhere , that she was still going to get paid whether she excepted my package or not. The lady was nasty and rude, and I will never ever do business there again.

If you need to get things done, Friday at 10am is like a ghost town in here, which is great when…read moreyou're in a hurry. The store is clean, well laid out, plenty of information about their services hang from the wall/ceilings, there are even mailboxes available. We came to have two documents notarized and to fax them off, all this costed a mere $12 - that's fantastic, I was quoted $50 by an independent notary public who wouldn't have even faxed it for us! As it wasn't busy, no appointment was required. Mary, the store assistant who helped us, was pleasant and cheerful and had things done within 5 minutes. We were in and out - can't complain! I would come back again but know better than to come at peak times. Come early!

Erin Watson had the best customer service. He was determined to make sure I got my package on time…read morebefore my event!!

Ver efficient and well staffed with helpful, friendly people! Very nice to have them here!read more

First time ever shipping an item through FedEx. Women working today had the best customer service I…read morehave experienced in a very long time. She was able to multi task with a long line of customers and the phones ringing making sure everyone was being taken care of properly and efficiently while maintaining the highest levels of customer service. Will continue to use FedEx from the outstanding customer service this location has!

Without a doubt FedEx is the worst delivery service in the world, the USPS is significantly better…read more( let that sink in). They continue to deliver my packages to the wrong address. It's 50/50 on every package. Avoid using them at all costs and if I can tell they use FedEx I avoid ordering anything from that supplier.

I love the Box Outlet Staff is polite ,including the dog Beauregard who walks the store, (small…read morewarning for those with allergies or phobias). They are always very helpful, and will get you the best deal for whatever you are shipping! In Hampton Roads, there is simply no better place to go then The BOx Outlet :)

Supporting local businesses is important. In this case I'll opt to drive the extra mileage and use…read morePac N Mail near Coliseum. The Box Outlet is the perfect example of what is wrong with customer service. In fact there are too many things to mention. It begins with entering the door and being rudely discounted/treated. The great thing about capitalism is that competition spurs better options. I choose to exercise those options.

Very friendly staff! I didn't recall being a rewards member, but the clerk asked for my telephone…read morenumber. Voila, I earned points and had an online coupon! They have a great variety of office supplies and open very early despite the pandemic.

I came in rushing trying to make some copies & the copier I chose was a little off center. I asked…read morefor help & Dana was outstanding she assisted me with getting my copies done & everything was awesome. I did make a few purchases & 1 was ink for a printer. It was pretty pricey but looking around they all seemed to be pricey. I assume that's ink prices everywhere.