Thank you,Brevard, for your help in sending my package out for my granddaughter at camp. The camp…read morestarted a policy where you can only send one box for the whole session. So, I had to switch to a bigger box. These boxes are a little more difficult to put together and seal. You knew how to take some of the tape off and reseal it. That is great customer service. I also bought some more stamps, because my Yelp friend, Susie L. made me aware that the price of stamps is going up soon. I got the cutest puppies and kittens stamps. So, smooth sailing and my box should be delivered on Monday. Thanks, to Brevard and the United States Post Office.

The website states that they have Passport service on Saturdays for walk ins. We arrived a few…read moreminutes early expecting a line. But they had a sign saying no passport services.

Average USPS office. Staff is friendly but service is slow here. I had to leave on a Friday…read moreafternoon because the line was too long. Came back Monday morning to mail my packages. On Monday, it took less than 5 minutes for all my packages to be shipped out. So it just depends what time of day you go. It's definitely more hidden as well. Parking is slim and entrance is around the building.

Need to mail a package? Pick up some stamps? When I am driving on Rockville Pike this Post Office…read moreis in a great location. The people who work here have been very kind and efficient. There are always lines of customers, but the lines move fast. I have always had excellent service here and I would recommend this post office.

One of the only USPS locations opened and available after 5 PM (closes at 7 PM on weekdays)! This…read moreis so beneficial for anyone working a typical 9-5 PM shift and that needs to mail something but never gets the opportunity to. Expect to have however, incredibly long lines with only 1 or 2 employees service their customers. Parking is readily available with ample spaces in a private lot. Be careful as there are many cars coming in and leaving the facility so I've witnessed a few accidents in the parking lot.

This may just be the smallest post office I've been to in Montgomery County. Fortunately there was…read moreonly one person in front of me in line at 9:00 on a Tuesday. They have free priority envelopes and boxes. They also have regular packaging supplies, decorative shipping supplies, greeting cards, and gift cards available for purchase. The associate that helped me was a bit rude and impatient. I had trouble hearing her and she seemed irritated having to repeat herself. Unfortunately this is the closest location to my office, otherwise, I probably wouldn't come back. If I do need to in the future, I hope I get someone else.

If I could give zero stars, you know I would. This is the rudest post office I've ever been to…read more Quite literally these women have not one F to give, and are treating customers like they hate them. Manuela helps us. She asked us to prounce out last name. My husband does. She laughs , and says, "That's too long." This is not a comment that is acceptable in any setting, but abhorrent when it's said in front of a child who has the same last name. It represents our family, our culture, our heritage. If you are trying to provide culturally competent care, (which any agency that represents the government should be trying to provide), this is not the comment you make. My husband simply responds, "It's not too long." She looks visibly upset, and proceeds to be rude and abrasive in her tone and dismissive hand-waving for the duration of the appointment. All of this with our child present who is confused as to why this lady is "being mean." Read their reviews. This is not an isolated incident. It's what they're known for. Disgraceful experience. Never going back.

I purchased a new place and had to order keys (lock change) for the mailbox. Ordered at post…read moreoffice and paid. Was told it would take 1-2 weeks. After 2 weeks I started calling daily and got all sorts of excuses. Neighbor finally found a key to the mailbox, so I called and cancelled the order. (Didn't expect $$ back, of course.) Three weeks later got a call that the lock was changed and come pick up my keys. Picked them up and guess what? Of course, THEY DON'T WORK!! And of course now they're saying it will be several weeks again. And let's not talk about the lines. Everyone who works there is very nice. Just ineffective.

I visited here for my passport application after reading the great Google reviews, and they were…read morespot on. The staff was friendly, efficient, and punctual. He knew exactly what needed to be checked to accept the application and made sure everything was in order. Ample parking was also a plus. My passport arrived quickly with no issues, and I'm very glad I chose to come here.

Staff was super friendly and helpful. Thank you to a Jimmy who made my first time passport process…read moreeasy!

This is a decent location for USPS. This location is one of the 2 locations convenient to me but I…read moreprefer the other over this due to a few reasons: 1 Parking - it is ALWAYS a pain to find parking here. It seems like the parking lot is used by non post office visitors as it is always filled close to capacity! This makes accessing this location a chore to visit 2. Traffic - the traffic due to its big neighbor, Home Depot, and other businesses around it, make it a challenge to get to the post office. 3. The building is old and sad looking and needs some TLC to freshen up the look 4. The staff working here provide a just okay level of service and the line moves at a Sunday afternoon pace.

This is a Federal Agency that is being dismantled and deprived of resources. I understand that and…read moretry to be kind to the overworked staff. However, I have trust issues and was correct to be concerned!!! I needed to forward my home mail for approximately 6 weeks. I asked the clerk for the appropriate form and filled it out. While submitting it, I spoke to the Branch Manager to ensure I had followed the directions correctly. She reviewed it and declared it correct as well as basically saying to 'not worry' as the form would be posted in the mail sorting area and staff would separate all forwarding mail and send it forward. Not to worry... So, my housesitter told me that mail IS STILL BEING DELIVERED to my primary residence!!!! So, I googled the USPS website and tried to speak to a human - no luck there. I was stuck in voicemail hell and now have been on hold for 58 minutes and 49 seconds waiting to speak to a representative!!!! THIS IS UNCONSCIENABLE!!!!! HELP!!!!!! AS i finish this review it has been 1 hour and 1 minute with 45 seconds. Disgraceful.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

I work near this location and also frequent the UPS store next block over. This has to be the…read moreslowest USPS location on earth. The long lines out the door forces me to drive even further to Twinbrook because if I don't, I'd never make it back to work. Despite the crazy lines, USPS refuses to make changes accordingly (maybe hire 1 more worker), and 1 lady for a line of 20+ customers. If you value your time and sanity, please consider visiting the Twinbrook USPS.. all their employees (like kenny) are professional, courteous, helpful and keep the line moving. oh well, this'll probably fall on deaf ears so happy holidays.

Stopped in at this post office to mail a package, it was in a small to medium size box so I…read moreexpected it to cost to ship but it weighed under 2 pounds. A young man assisted me, I informed him that I wanted the lowest shipping rate as there was no need to send it top priority. The cost was $9.25, I asked him was this the lowest rate, he replied yes. I thought well, I know the cost of things are going up so I paid and left. Later I looked at my receipt to see when the item would arrive and I noticed he shipped using 1 day priority mail, that is not what I needed nor wanted. Do not use this location, the employee not only did not provide me with what I needed but did not even tell me when the recipient could expect the item- terrible customer service.

Clean location. Plenty of parking, since it is in the Leisure World Shopping Center…read more Need to send a last-minute gift with that birthday/holiday/congratulatory card you're mailing? You're in luck! This location has a display full of gift cards from many major retailers. You're certain to find something for everyone on your list. Service behind the counter is polite and pretty quick. However, because it's Leisure World, you are likely to be delayed by a slow moving, indecisive, but otherwise well-meaning senior in front of you who is struggling with the impossibly difficult, life altering decision of which pattern of stamps to buy. (Not that this happened to me or anything...) *sigh* Pack your patience.

This place is great, open later than most. Their temporary Saturday closing time is 4:30pm just to…read morelet everything know during this pandemic thing.