Average USPS office. Staff is friendly but service is slow here. I had to leave on a Friday…read moreafternoon because the line was too long. Came back Monday morning to mail my packages. On Monday, it took less than 5 minutes for all my packages to be shipped out. So it just depends what time of day you go. It's definitely more hidden as well. Parking is slim and entrance is around the building.

Need to mail a package? Pick up some stamps? When I am driving on Rockville Pike this Post Office…read moreis in a great location. The people who work here have been very kind and efficient. There are always lines of customers, but the lines move fast. I have always had excellent service here and I would recommend this post office.

If I could give zero stars, you know I would. This is the rudest post office I've ever been to…read more Quite literally these women have not one F to give, and are treating customers like they hate them. Manuela helps us. She asked us to prounce out last name. My husband does. She laughs , and says, "That's too long." This is not a comment that is acceptable in any setting, but abhorrent when it's said in front of a child who has the same last name. It represents our family, our culture, our heritage. If you are trying to provide culturally competent care, (which any agency that represents the government should be trying to provide), this is not the comment you make. My husband simply responds, "It's not too long." She looks visibly upset, and proceeds to be rude and abrasive in her tone and dismissive hand-waving for the duration of the appointment. All of this with our child present who is confused as to why this lady is "being mean." Read their reviews. This is not an isolated incident. It's what they're known for. Disgraceful experience. Never going back.

I purchased a new place and had to order keys (lock change) for the mailbox. Ordered at post…read moreoffice and paid. Was told it would take 1-2 weeks. After 2 weeks I started calling daily and got all sorts of excuses. Neighbor finally found a key to the mailbox, so I called and cancelled the order. (Didn't expect $$ back, of course.) Three weeks later got a call that the lock was changed and come pick up my keys. Picked them up and guess what? Of course, THEY DON'T WORK!! And of course now they're saying it will be several weeks again. And let's not talk about the lines. Everyone who works there is very nice. Just ineffective.

This is a decent location for USPS. This location is one of the 2 locations convenient to me but I…read moreprefer the other over this due to a few reasons: 1 Parking - it is ALWAYS a pain to find parking here. It seems like the parking lot is used by non post office visitors as it is always filled close to capacity! This makes accessing this location a chore to visit 2. Traffic - the traffic due to its big neighbor, Home Depot, and other businesses around it, make it a challenge to get to the post office. 3. The building is old and sad looking and needs some TLC to freshen up the look 4. The staff working here provide a just okay level of service and the line moves at a Sunday afternoon pace.

I had lost my mailbox key and was instructed to order one through the post office. I did as I was…read moreinstructed and paid $40 for the replacement. I was told it would be 2-3 weeks. That was December 8 and I went in today January 13th asking about the status. I was instructed to hire a locksmith and come back with receipt to get a refund. When I ask to speak to a manager they said the manager would not speak to me. So I pretty much donate my money to the postal service.

This is a nice post office, today it's strangely busy. Usually I'm in and out so fast. The staff…read morehere is so nice and efficient so even long lines move fast

Very convenient and efficient, sometimes theres a line but mostly the staff helps in reasonable…read moretime and accurately.

Thank you,Brevard, for your help in sending my package out for my granddaughter at camp. The camp…read morestarted a policy where you can only send one box for the whole session. So, I had to switch to a bigger box. These boxes are a little more difficult to put together and seal. You knew how to take some of the tape off and reseal it. That is great customer service. I also bought some more stamps, because my Yelp friend, Susie L. made me aware that the price of stamps is going up soon. I got the cutest puppies and kittens stamps. So, smooth sailing and my box should be delivered on Monday. Thanks, to Brevard and the United States Post Office.

The website states that they have Passport service on Saturdays for walk ins. We arrived a few…read moreminutes early expecting a line. But they had a sign saying no passport services.

I visited here for my passport application after reading the great Google reviews, and they were…read morespot on. The staff was friendly, efficient, and punctual. He knew exactly what needed to be checked to accept the application and made sure everything was in order. Ample parking was also a plus. My passport arrived quickly with no issues, and I'm very glad I chose to come here.

Staff was super friendly and helpful. Thank you to a Jimmy who made my first time passport process…read moreeasy!

Don't bother going to this one . Went for passport services they refused to honor the hours on the…read moredoor and website. Then they cited they would only take 3 walk-in and counted 2 brothers from the same family in front of us as two customers and refused to serve us even though there was nobody else in the post office needing service, no one.

Postal carrier parks in handicapped spot at 5000 Battery Lane @ approx 7pm on 11/09/2024. Is not…read morewearing his uniform and when notified he parked in a handicapped spot, one that I needed, when many other empty spots were available his response is to mumble, 'my bad.' Absolutely, no understanding he did anything inconsiderate. In fact, he tried to explain away his behavior by stating he had a right to park anywhere he wanted as USPS. Dont want to get this idiot in trouble but he needs a talking to.

"A year has passed since I wrote my note," the narrator reveals before laying bare that he "hope[s]…read morethat someone gets my message in a bottle" in the Police's 1979 number one, UK chart-topping, hit song of the same name. But what if, instead of those pleas echoing from the vocal chords of an island castaway, they were delivered matter-of-factly from one of the many soon-to-be-satisfied patrons of the U.S. Post Office located at 10901 Rhode Island Ave. in Beltsville, Maryland? First, we would lose all manner of suspense in the lyrics credited to Sting; and, second, the narrator's devastating visual discovery of "a hundred billion bottles washed up on the shore," signifying that he's "not alone in being alone," would never have happened, because the bottle, carefully sent via USPS, would have reached its intended destination within the relayed projected time.

Customer service was great at this location. I went here yesterday for the first time to inquire…read moreabout passport services. I spoke with a staff member who was Asian, I'm sorry I didn't get his name but he was so helpful in answering my questions and explaining the process. I was impressed and appreciative. I went back today with my documents and a young lady named Shawnte assisted me. OMG, she was so pleasant and helpful, she patiently took care of my documents and gave clear instructions, at the same time assisted other customers just as efficiently and friendly as she did me. It is refreshing to receive this type of service AGAIN! I have gone to several USPS locations in Rockville, Bethesda, Kensington, College Park and now Beltsville. I have to say the service and tone of this Beltsville location is superior than the others. I say it's refreshing because in today's world the type of service we receive is horrible. It's absolutely horrible to call any business for assistance and receive appropriate service. We're lucky to get a person on the phone and one who can actually resolve the issue. Thank You Beltsville USPS!! You're doing something right !!

This location had only one employee serving. There were one couple ahead of me and I only had…read morequestions about renewing my passport. She offered to answer my questions but was in a hurry so didn't really seem like she wanted to help. I decided not to return to that Post Office and to look for another one that provided passport services.

They wanted to charge me $5.60 to mail this envelope. I was told it's a package or box because it's…read morepadded and that I should speak to a supervisor if I disagreed. I looked up the definition of envelope on the USPS website and it didn't say anything about padded. The supervisor yelled at me and told me to call the 800 number if I wanted to complain. Back in February they sent a priority mail (2-3 day) package intend to be delivered California to Hawaii and it was never received. They said that Hawaii is en route to California and that was not a mistake. They refused to give me a refund and I lost the contents. The contents were insured up to $50 but they would not let me file a claim.