I called there this morning to find out where a package is, and Nicole answered the phone, when I…read morewas attempting to tell her what happened, she cut me off, she was extremely RUDE and disrespectful, she kept talking over me when I was trying to give her the tracking number. I want to say more but these guidelines. Nicole then hung up on me. Do better with your employees

The customer service is rude for one. Everyone in there looks angry and miserable. And secondly,…read morenever go here for your passport. They have an old camera that doesn't take clear photos and they place you in a dark corner with no light to take the photo. I applied for my passport in February. They sent it back and said the photo was blurry. They took my photo again and it was sent back again. I ended up having to go to Walgreens and now it's June and I still don't have my passport. NEVER go to this post office. If another location is close..go there instead.

This post office and post officer carriers are thief's. On numerous occasions my bank cards and…read morecredit cards have been stolen (before they were delivered) and then used for numerous things. When I call to inquire how does my card that was not delivered have a balance on it and tell them it had to be the mail carrier or the mail sorter who took it I am told that they cannot make accusations about it. But who else would have my card. Now I have been waiting 11 days for my medication. It was set for deliver on the 16, I checked my ring door bell no one came to my door. No missed delivery marker was placed. Only way I knew my mail wasn't delivered because I called the VA to see where my medication was and they provide me the information. Then they stated my package would be delievered the next business day. That was a fat lie because they didn't even attempt to deliver it until the 22nd. I didn't know that it was that many nonbusiness days 18-21 now come on. Make it make sense. I can trust this post officer and the mail carrier as far as I can throw it. Oh the laughable part is that they are stating my house is not accessible. I have no gate. If the jehovah witnesses, girl scout cookie girls, solar panel sales man, alley cats, wolves and other creatures can get into my yard then why not the post carrier. I know why because she was too fucking lazy to lift her legs out of the van to walk them up the walkway and then ring my doorbell. She must be blind too to not see I have cameras on my house and can see that the deliver that she attempted was her just driving past my damn mailbox.

I was just here yesterday to check my post office box and saw trash spilling over. I came in today…read moreand the SAME trash is sitting there with more piled on top with the SAME trash on the floor. I'm surprised at this. Please clean up! Gross and completely UNSANITARY!

I haven't received mail in a week im expecting important mail this is really sad like Hammond is…read morenot a big town.

Let's give this USPS office one star. I mailed a Priority post a week ago and they never scanned…read moreit. One week later, this office could not say where the package was. It was never delivered. Clerk said it would probably be delivered "sometime". I said, Priority is 2 day. Clerk said "That's only an estimate." Clerk looked at my copy of the priority label and said maybe it wasn't a good scan. Problem with that is I mail about 20 a month and have never had a scan problem. Possibly a clerk grabbed the check in the envelope to try and cash. Totally, 100% useless office. Valparaiso, Chesterton, and Portage have great crews, very helpful, not excuse-making losers.

Do NOT have Valuables delivered to Lansing, IL Post Office!!! STRAIGHT UP THIEVES!!!…read more I picked up a "noticeably light" package today, package had been opened and contents gone! The manager Raina, was No Help At All and blamed the theft on FedX - so am I to believe that your post office signed for and accepted an "empty box", clearly someone at this post office opened and stole the missing item, every postal facility these days have cameras, so I'm certain that the managers are aware of employees stealing. What sense does it make for me to pay for a PO BOX to receive packages, if employees are STEALING - I'd have better luck having them delivered to and left on my front porch. THIS IS ABSOLUTELY RIDICULOUS!!

It's what you want in a post office…read more The lines move fairly quickly. They have stamps and postage type stuff to sell if you need it. They do passport photos. The only issue I've ever had here is staff getting annoyed/angry with me because I wasn't an expert on shipping.... Which is why I had asked them in the first place. It's clean, it's well stocked, and fairly efficient.

On the morning of July 6, an envelope was mailed using Certification. Today, July 13, the envelope…read moreis lost and the post office cannot tell me where it is. It left Glenwood, and received in Burbank and that is as far as it got. They cannot tell me where it is, if it ever left Burbank, why it took 3 days to get there. Delivery was suppose to be on July 9. I was told today that it would be 3 business days before they would get back to me with an update. That will be 11 days since it was done at the post office. This is unacceptable. The evelope has original, legal paperwork that cannot be duplicated and I have to assume it is lost or stolen because the postal service has no idea where it could possibly be.

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

Constantly says I agreed to pick up the package from their facility when I didn't. Its always when…read moreits a makeup delivery or clothing delivery they pull this shit. I rescheduled the delivery and they still havent made any moves to actually so their job and deliver my package. I hate when companies use UPS for this exact reason. Hate this location

Don't use them I ordered a phone from T-Mobile it said it was out for delivery then @4:15 driver…read morepulled up to my house sat in front of the house for about 5 minutes and pulled off while I was Waiting in the door . The delivery time then went to 7pm then said 9pm long story short It was never delivered then I looked back on the app it said it's at the ups location in Harvey and it was never out for delivery but it was because I have a screenshot that it was indeed out for delivery . It's been 4 days still phone and it's still not moving

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Incredibly rude staff. Walked off from the front, rolling her eyes because she didn't want to help…read more Terrible location. They must hire anyone.

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

I had a package that required direct signature. Typically I am able to reroute it to a local FedEx…read morestore near me. For some reason this package could not be redirected. Well...I work during the day when FedEx tried delivering. Instead of someone intelligent rerouting it automatically to the nearest FedEx store, they brought it 13 miles back to South Holland center. A bit hard for me to get there during the week, especially with I-80 traffic. After 3 attempts I received a phone call from Melva at the shipping center. Oh my gosh, what an utter....you get the picture. She leaves a voicemail, "we have your package at the South Holland Ship center, you need to sign for it and the driver tried you 3 times. Come get it today or I'm sending it back to the shipper." FYI she called at 6:30pm. They close at 8, I'm 45 minutes away. I can't just drop what I'm doing to come get it immediately. This lady thinks she's privileged and that you're being a nuisance to her. FedEx really needs to improve their customer service at this ship center! Look at all the negative reviews! There are so many other capable human beings that need a job, maybe you should replace Melva with one of those humans. Or better yet, don't put an utter....you know, as someone who calls recipients about a package.

How can you have a job that requires you to deliver packages but you get an attitude when someone…read moreasks you to deliver your package and not leave it in a spot where anyone can pick it up and walk off with it? Are they being paid to do the job, or are they just doing free community work?

Terrible service. Mail gets stolen, checks get washed. The works often mock customers and make…read morelight of legitimate complaints.

Low I.Q. employees. This post office needs an overhaul. They're a perfect example why when…read morepurchasing items online I insist on either UPS, or Fedex.