Terrible billing department. Worst customer service ever. I came in for a routine physical and they charged me as a specialty visit. They refuse to amend the charges. Yet another terrible customer experience in Houston. Their other locations are not any better. Book elsewhere! read more

Came here to see Dr. Sandoval whom was highly recommended. Nice large waiting area, clean and kid friendly. The doctor was fantastic, definitely recommended Dr. Sandoval read more

This rating is for Dr Sandoval only Professional and caring. His patient load was too high.He was very through and took time with his patients. He didn't follow the 15 minute rule. He believed in giving back to a community that desperately needed him. From my observation, He worked 50+ hours a week with an upper management in place that in my opinion, was more interested in crunching numbers, and the bottom line. So now Dr Sandoval has quit UT Physicians. I'm sad I don't have my Dr anymore. Best of luck to you in your future endeavors. Oh yeah a total shoutout to his former nurse Christina read more

I was hesitant at first to go because I heard the area isn't good, but when I went it was perfectly fine. The endocrinologist Dr. Ossama Al Tahir came to see me within 10-15 minutes of waiting. He was nice and paid attention to all my symptoms and discussed them in great detail. He helped diagnose that my thyroid level has gone up, the last doctor I went to was no help in finding that out. The best part is that I received a call the next morning with my lab results and was able to fix my medicines right away. Good experience, will definitely stick to this doctor. read more

My husband and I had a terrible experience with this location. We had set up an apt to see their psychiatrist, Dr. Ruben Mendez, months ago. First of all, the wait was awful (over a month for an apt). Then, they called the day before and canceled with no reason. The next apt was again weeks out....which they canceled AGAIN the day before the apt. This is completely irresponsible health care. It's obvious Dr. Ruben Mendez does not care about patients. If he did, he would go above and beyond to make sure he sees people that have been scheduled with him....especially when they've been waiting. If he has to be out of the office so much, maybe they need to hire someone else. What an awful business. read more

dr lowe is the worst, she tells you to shut up and listen, after waiting three hours for a doctor lowe to walk in the door with a attitude. she dosent care for your concerns and wont listen to your complaints i dont understand why shes there so now i have to go back tomorrow for another appointment because after i requested a person in the room with us she refused to see me. my pcp is at this ut office and is very understanding as well as all the other staff at the greens location they are very nice just dont see that crazy doc read more

My doctor Jose Sandoval is amazing!! This guy has great bedside manners and he really cares about his patients. He is very detailed and he does not mind addressing several issues during an office visit. The office is very clean and all of the staff are professional and kind. I am so glad I chose him as my primary care physician. I even recommended him to my dad and that says a whole lot. read more

The staff is so friendly. As soon as you walk in they give a big hello and treat you with respect. They give out welcome baggies with a bunch of goodies. This place is clean and easy to locate. read more

THIS REVIEW IS FOR DR. RUBEN MENDEZ @UT PSYCHIATRY ONLY Dr. Ruben Mendez works between 2 UT locations which are the Greenspoint location and the Heights location so be careful and pay attention when making an appointment. This doctor needs to be investigated by the Texas State Medical Board and I am working on it! I came to this doctor for insomnia and anxiety. This was my first time seeing a psychiatrist. For my anxiety he prescribed Lamotrigine (an anti-seizure medication). When I went to the pharmacy they said I CAN NOT take this drug because It will cut my hormonal estrogen medication in half!!! There is a severe drug interaction with hormonal estrogen containing medications and anti-seizure medications. This renders both drugs ineffective due to faster metabolism response. I told the doctor what medication I was taking before he wrote the prescription! It was his job to check this!! This is why all doctors ask you about your current medications!! I then called to be given another medication. After one week of constant calling he finally called and prescribed another medication called Trileptal. When I went to the pharmacy, they told me THE SAME EXACT THING!! He prescribed me another drug from the same category!! This doctor is negligent and could have seriously hurt me. I take hormonal estrogen to treat a medical condition and for him to prescribe the same medication twice is absurd, and demonstrates patient negligence. I called the office again for 7 days and got no response so I was forced to show up the the office in person and demand a prescription change for the second time. The receptionist said the doctor has some spare time so he would speak with me directly. (GO FIGURE...lucky me) When I sat down, he was so disrespectful !! He interrupted me several times and told me to be silent while he was on his computer researching medication like what he was supposed to do at first before he put my safety at risk! After he finally allowed me to speak, I explained to him what the pharmacist said and showed him the medication insert....He interrupted me for a third time and accused me of rambling! I politely reprimanded him for his tone and he tried to catch himself and readjust his attitude. I left and submitted a formal complaint to the medical director. I can tell this doctor is used to dealing with low income, elderly, and otherwise disenfranchised persons (one of his offices in the heart of the Greenspoint area and this is the bulk of his patients there). He is used to treating patients this way and when I reprimanded him he looked shocked!! Yes some of us actually stand up for ourselves. Also, for my Insomnia he prescribed Seroquel, which I later learned from my primary care physician is a drug for schizophrenics!! She told me to immediately find another psychiatrist and she prescribed me Trazadone which is the CORRECT medication for insomnia. She gave a 1 month's supply until I could get in with another psychiatrist. CONCLUSION: people please do not be desperate when looking for a psychiatrist. I know it is very hard to get an appointment with mental health professionals because there are long waiting list, however be patient and work with your insurance company to find a psychiatrist that has your best interest. I learned that if you offer to do "self pay" or "cash pay" then you will be able to get an appointment instantly and you will be moved to the top of the list. (This is true for all psychiatrist). Try it and see for yourself. The reason is because psychiatrist have trouble getting paid from the insurance companies so they prefer self pay patients. I realize not everyone has money but I just wanted to let you guys know how this works just in case. Peace, Love, and Harmony :) read more

I love this office. The staff is wonderful, they try and help in every way possible. It's so refreshing to go into a doctors office and see how organized it is. I have a new born and a 5 yr old and sometimes I have to take them both in at the same time, we have never waited more than 10 minutes in the waiting area, and as soon as you get to the room they are ready to actually see you!! When the kids get shots my son isn't scared they are very helpful explaining and talking to not just me (the parent) but to my son. I wish I had come here from day one with both of my kids, I'm so happy we have found an office that is perfect for the needs of my whole family! read more