Many great shopping experiences with all of the sales staff at Utah Airguns! The guys here are very experienced with their knowledge of Airguns and accessories, they really know their stuff! Thats why I keep shopping here! I never stepped Inside their retail location and every Interaction has been over the phone and no issues with that. read more

I researched air rifles and just as importantly the retailers that sell them for many months before contacting Utah Airguns. My first contact was Kenny Smith at Utah Airguns who answered all of my many questions about the air rifle that I was interested in and assisted me in selecting the correct air tank, ammunition, scope, etc to match the rifle. I live in Colorado but decided to go to Utah Airguns in Orem, Utah to pick up air rifle and accessories. Kenny had everything ready for me and walked me through the features and operation of my new FX Impact M4. His instructions and advice on the operation and care of the M4 has been invaluable to me. The technicians at Utah Airguns mounted and adjusted my scope and adjusted the settings on the air rifle and did an outstanding job. The accuracy of my FX Impact M4 is simply amazing. I also want to say that usually you never hear from the seller after a purchase but Kenny has been available to assist me with questions since I started using the air rifle at home and I appreciate his expert assistance. read more

Very knowledgeable team over at Utah Airguns. I had a really good experience purchasing from them and when I needed a service, they went above and beyond. Happy to recommend them to anyone looking for air rifle related stuff! read more

I recently had an airgun purchased at UA go bad on me. UA's support team is simply the best I've encountered. They connected me to the mfr, and when I decided it was best to purchase a new airgun, three UA tech support specialists answered a barrage of questions by phone and email. Their depth of knowledge and friendliness led me to select a new airgun that suits my preferences. I was recovering from hospitalization and not as polite as I prefer. Everyone at UA I communicated with was supportive, understanding, and knowledgeable. UA is now my go-to vendor after 30 years of loyalty to another vendor. I know them well enough to say with some assurance: they will treat you as well as they treated me. That's how they roll. On top of that, I find their pricing competitive after extensive review. read more

The guys know what they are talking about. Make you feel comfortable and ready to help and answer all your questions.

I ordered one of their guns and received it the day we left on vacation. We were gone for 11 days. We couldn't take the gun with us because they don't allow guns of any kind on Amtrak. When we came back to try the gun out, it didn't work, it wouldn't fill with air. We have proof of our travels, so they issued us a return and paid for the return. When we got the gun back the semi automatic wasn't working, which we took a video of. The would not paid for return shipping because they said the gun was tested and worked when they sent it out. They took it back, but we had to pay for the return shipping and when they refunded our money they deducted the shipping charge for sending it. Don't do business with these people. There customer service seems great, but not really. read more

I have had quite a few orders from these guys and they have been prompt and professional. when I buy an accessory or air gun I always check them first to see if they have it in stock. read more

I recently discovered airguns and my wife and I have gone a little crazy over them. So much fun and inexpensive to shoot. Turns out my wife is a better shot than me. She is right at the edge of sniper. Who knew. Travis Payton helped us out and he was incredibly knowledgeable. He answered every question and was completely honest. We bought a ton of stuff on our visit and we appreciated his humor, kindness and absolute honesty. I went in looking for a different gun than I left with because Travis told me a few things I didn't realize even after watching videos and reading reviews. We are so happy with what we got that we are going back to buy another for my sniper wife. This is a great place with a great selection and very professional and knowledgeable staff. read more

Utah Airguns - Travis Patton setting up our new gun and giving us all the info we will need to use it well. - Gun/Rifle Ranges Near Me - Lindon, Utah

Running a great shop is not that hard, everybody can do that. the real skill is how you handle mistakes.... Utah Airguns ROCKS. They accidentally upgraded my order, to a nicer part, only problem, I really needed the more square part to fit a dual pica clamp. Drey looked up my order, realized what had happened and send out the part I really needed today.. and send me a return label for the wrong part. Phenomenal Service guys.... read more

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I can't say enough about the customer service at Utah air guns I live in California and In December of 2020 I bought an FX impact when I received it there was a small factory defect I called Utah Air Guns and sent them a picture they immediately emailed me a packing slip and I took the defective gun to FedEx and shipped it back to them at no charge but what really impressed me was that about an hour later I was notified that a new gun had shipped overnight...two days later I was out shooting my new air rifle ...over a thousand rounds through it and loving it read more

Utah Airguns - Gun/Rifle Ranges Near Me - Lindon, Utah

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New to airgun PCP and they offer to help and the customer service is excellent. They help Me decide on what gun and scope I needed. Only wish I was closer that would be even better. Thanks pro tips. read more

Was in Utah for my first time from Washington state on a road trip. Wanted to check out Utah Airguns on my trip. Everyone there was great and I was getting a little range time with my Impact Mark2 after having the power plenum upgrade a couple weeks ago. Something just wasn't working right in the range and the owner Justin just happened to walk in at that same time. He was super helpful and took the time to get my Impact working right which ended up being a couple hours, and thanks to my wonderful girlfriend Cassandra for being so patient ;-) It's always great when you visit a business and the owner and employees care so much to make sure their customers are happy. Two thumbs up!!! Sincerely Ethan read more

Utah Airguns - Gun/Rifle Ranges Near Me - Lindon, Utah

I bought a Emperor V3 moderator and a Max A91 adapter. When I asked how much the shipping is, they told me it's $15.58 via USPS. As I needed the items urgently, they said it can be sent by Fedex for $30.00 which I agreed and they had confirmed the total amount charged were the items plus the Fedex charges. However, when they sent me the receipt , I was charged an additional $15.58 shipping charge on top of what I had already for the Fedex charge. Thingking that it was a mistake I called the company and explained that I was charged twice for shipping and handling. They refused to refund the additional $15.58 even though they had already charged me for the Fedex shipping. This is absolutely not acceptable! Basically the company is cheating the customer when the sale was finalized with one shipping charge. I have never heard of a company charging customers twice, one for regular shipping and another additional charge for expedited shipping. As far I know all companies either charge regular or expedited shipping and handling charge not both! No wonder I see this company got so many one star only reviews. Never buy anything from this company again! read more

Sold me a partially defective rifle and told to contact the manufacturer? This was within 10 days of receiving the item. Had to contact them multiple times . At least refund a small discount or offer a replacement? After another conversation a refund will be issued ,because the rifle is out of stock . read more

Had a great time here with my son. I didn't realize there was a difference between air guns and airsoft. Now I know. It's a nice range and had a nice time. A little pricey for only 50 shots. read more

The Taipan Veteran I bought through Travis at Utah Airguns was leaking a small amount of air six months after I purchased it. I called Travis and he helped me to find the leak and asked their tech, Josh, to call me to answer some questions I had about replacing the o-ring (extra o-rings were provided with the gun when I bought it). Travis also volunteered that they would take the gun back and do warranty repairs to fix it at their shop if I could not fix it myself. It's a well-designed gun and was a simple fix to replace the leaking o-ring, but the reason I decided to write this review is that, when he did not hear from me after a few days, Travis called me back to see if I had fixed the gun, rather than ignoring or forgetting about his one-time customer from 6 months prior who lives in another state. So, I wanted to thank Travis and Josh for being stand up guys, and let anyone reading this who is wondering about buying from Utah Airguns know that you'll be taken care of after the sale, even if you are out of state. read more

I've been shooting airguns since I was 10 years old and I am now 50 years old. I have purchased just about every kind of airgun made to date. Never have I had an issue purchasing a gun until dealing with Utah Airguns. I read all the hype about UA on forums, online articles and youtube videos so I decided to give them a chance. Big mistake! I will never deal with them again. read more

Once again Utah Airgun's service comes shining through. I purchased an air rifle through them last year and my experience was awesome. From the initial transaction to the tune they put on the rifle prior to shipping, to the promptness of delivery they are spot on. Yesterday I received a shipment from them that was the wrong item. I was fretting because I absolutely needed this part to compete in a long range shoot on Friday (today is Tuesday) They're overnighting the item I need no questions asked along with a convenient return tag for the wrong item. I give this five stars because mistakes happen in business; it's how you deal with them and rectify it that really shows the true colors of a business. Nice job guys...as always. Look forward to running all of my airgun-related business through Utah airguns. read more

I have been using Utah Airguns for over 4 years. I have always had great service and response. I will continue to use them in the future. I have purchased 3 FXs from them and have one more on preorder. When they mount the scope and tune gun it is super accurate right out of the box. with nice tight groups. Just adjust the elevation and it is good for 100 yards. I can not ask nor expect better service. read more

I had been researching air rifles for quite a while. Once I narrowed it down, the next step was to handle and shoot them. Locating a quality and dedicated air rifle shop with an indoor range was a little more difficult. Especially in California. I located Utah Airguns online and decided to make the drive to Utah. When I walked in the store after 750miles I was greeted by Travis. Friendly, helpful, and knowledgeable, as were all the staff. I was able to handle and shoot the air rifles I was interested in and surprised myself by choosing the one that I thought I wouldn't like. I was on a motorcycle, so they shipped the items to my home back in California. Another employee saw that I was on a motorcycle and gave me directions to a great ride in the mountains nearby. Great shop, great selection, great guys. Special place, worth the drive. read more